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  5. Reviews of Fairfield Inn & Suites by Marriott Alexandria

Reviews of Fairfield Inn & Suites by Marriott Alexandria This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

2830 South Macarthur Drive, Alexandria, LA 71301, United States of America

#7 of 21 hotels in Alexandria

Guests' Choice

Review Score

Based on 403 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.4

  • Location

    8.7

  • Facilities

    8.2

  • Staff

    8.7

  • Value for money

    8.2

  • Free WiFi

    8.0

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Showing 1 - 25

  • Reviewed: May 2, 2024

    9.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Add bacon and biscuits to menu and cranberry juice.

    Items on menu I do not eat.

    Stayed in April 2024

  • Reviewed: February 15, 2024

    9.0
    Still waiting on my refund deposit the 7 days it's ridiculous
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Still have a hold from the deposit my account

    Great

    Stayed in February 2024

  • Reviewed: February 8, 2024

    7.0
    I had a pleasant stay
    • Solo traveler
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Good location

    Stayed in February 2024

  • Reviewed: January 22, 2024

    8.0
    We will stay again
    • Leisure trip
    • Family with young children
    • King Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    The showers take 15 minutes before the water gets warm. The wifi was slow.

    The convenience of the location. Kid friendly. Really nice staff. Very clean.

    Stayed in January 2024

  • Reviewed: January 17, 2024

    9.0
    Nice place to stay I enjoyed my time there
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Fireplace

    Stayed in January 2024

  • Reviewed: January 2, 2024

    8.0
    Perfect location, and clean nicely appointed and bright.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    The breakfast wasn't maintained very well, no regular coffee and the utensils were not filled. Cold eggs and limited amounts.

    Very comfortable and nicely appointed. Clean and well Maintained.

    Stayed in December 2023

  • Reviewed: December 30, 2023

    9.0
    My stay was great
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    The food was delicious

    The breakfast was good.

    Stayed in December 2023

  • Reviewed: December 1, 2023

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Sink in room was slow to drain

    Location was good Breakfast was fair

    Stayed in November 2023

  • Reviewed: November 27, 2023

    7.0
    The stay was okay could’ve been better
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    I booked the facility as a family and there were barely enough towels for a family of 3 also the room was rushed to be cleaned…

    I like that it was near restaurants

    Stayed in November 2023

  • Reviewed: November 20, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Being woken up by the sledge hammer across the hall busting out the glass in the shower literally into tiny pieces in order to replace it.

    Decent place .

    Stayed in November 2023

  • Reviewed: November 15, 2023

    7.0
    It was overall a good stay.
    • Business trip
    • Solo traveler
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    There was a light on over the clothes cabinet in my bedroom that I couldn’t find a switch to turn off. I did not call front desk because it was late and I was too tired. But I slept fitfully with the light on above the cabinet, as it lit up the room. When I asked at the front desk as I was checking out the next morning, she didn’t seem to know what I was talking about and suggested I could have turned off a light concealed above the coffeemaker. I had actually felt along that light and found no switch. All this to say, there needs to be instructions posted somewhere in the room as to how to turn off the light.

    Rooms were nice, bed was comfortable. Staff was friendly. Breakfast was great. Great facility.

    Stayed in November 2023

  • Reviewed: November 2, 2023

    8.0
    I would stay at this hotel again because of location, staff, and a quiet hotel.
    • Leisure trip
    • Couple
    • Guest room, 1 King, Low floor
    • Stayed 1 night
    • Submitted from a mobile device

    The shower worked well but inside the shower might need a little caulking in the area near the bottom of the shower. There were black areas. Breakfast was okay, could use two waffle irons. The line took a while to get get a waffle.

    The bed was very comfortable. The hotel was very quiet. We liked being on the 1st floor. The receptionist was very helpful, greeted us with a smile right when walking in.

    Stayed in October 2023

  • Reviewed: October 13, 2023

    8.0
    Very Good
    • Business trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    The check-in clerk was less than cordial and helpful. A Hispanic gentleman standing next to us said she'd be a great prison guard. when we checked in there was a difference in what our reservation quoted and what she was quoting, as to the price. Instead of explaining that the extra would be deducted upon check out if there were no extra charges to the room, she refused to acknowledge me at all except to hand my debit card and license back. The clerk at check-out was terrific and totally explained everything. I might add that she had to explain to quite a few customers.

    Stayed in October 2023

  • Reviewed: October 11, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Noise, not the hotel's fault but people in parking lot were yelling at each other, several different times, different people too. Maybe it's just the neighborhood or culture around there.

    Room was clean and comfy.

    Stayed in October 2023

  • Reviewed: October 6, 2023

    8.0
    We enjoyed it. Clean room, Got a good nights sleep and breakfast.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The night clerk could have been a little more friendly.

    Breakfast was good

    Stayed in October 2023

  • Reviewed: September 28, 2023

    9.0
    Very good. Will stay again if in the city
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    No trash emptying daily in room

    Very good.

    Stayed in September 2023

  • Reviewed: September 5, 2023

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • King Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    The water in the shower did not come out hard enough and No trash bags in the can

    I liked the Customer service and thelocation

    Stayed in September 2023

  • Reviewed: August 13, 2023

    7.0
    Hotel and Rooms are nice but a fee for a local because of prostitute's.
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    They charged me an extra $230.00 because I was a local on top of the $160.00 I paid for the night and said they don't see why some one local would want to stay at a hotel. They never thought that couples sometimes need alone time to just get away from family?. They said they charge locals because of prostitute's and I feel like we shouldn't have to pay extra fee's even though you get it back because of a few bad apples. On y'all website the room was $126.00 and then when I showed up she look at my Identification and said since your local I have to charge you this fee of $230.00.

    The place was really clean

    Stayed in August 2023

  • Reviewed: July 10, 2023

    8.0
    My stay was very enjoyable and relaxing.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    The trash cans could have had liners in them.

    Thaw fact that the location was in the center of shopping establishments and restaurants. Very convenient.

    Stayed in July 2023

  • Reviewed: July 2, 2023

    8.0
    The staff was nice and friendly! The rooms were clean!
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    It seemed understaffed. They ran out of breakfast before 10a and did not refill the food! We checked in late and when we arrived to the room it was stuffy and the a/c was not on! The room had a mild odor that disappeared when we turned on the a/c. There was no extra cover in the room and the comforter on the bed was too short for the beds! The lighting in the room was not enough to help with applying makeup!

    It was convenient to the service location that we traveled from.

    Stayed in July 2023

  • Reviewed: June 11, 2023

    9.0
    Provisions were good. staff was helpful, Bathrooms were clean. Stay was comfortable and peaceful.
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 1 night

    Vending Machine prices.

    location was great. I didn't have breakfast.

    Stayed in May 2023

  • Reviewed: May 29, 2023

    7.0
    Good
    • Business trip
    • Family with young children
    • King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Shower was dirty and silicone seals had some kind of paint stuck to it.

    Marriott always an excellent choice. They are very consistent with their standards.

    Stayed in May 2023

  • Reviewed: April 24, 2023

    9.0
    Comfortable, roomy, excellent breakfast and good value.
    • Business trip
    • Family with young children
    • King Room
    • Stayed 2 nights

    Our room wasn’t serviced, and we had to request toilet paper.

    I liked the variety and quality of the breakfast, with good protein and healthy options. The room was comfortable and roomy, with well-placed electrical outlets.

    Stayed in April 2023

  • Reviewed: April 23, 2023

    7.0
    Good
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    very clean and friendly staff. great location! love that they have free breakfast too!

    Stayed in April 2023

Showing 1 - 25

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