2220 West Tyvola Road, Charlotte, NC 28217, United States of America
#42 of 184 hotels in Charlotte
Guests' ChoiceBased on 198 hotel reviews
8.8Cleanliness
9.2
Comfort
9.2
Location
9.1
Facilities
9.0
Staff
9.1
Value for money
8.6
Free WiFi
8.3
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 6, 2024
Kim
United States of AmericaI did not like the fact that my room wasn't clean the entire time of my visit No one attended my room. I had to clean it myself.
The staff was great, and the facility was excellent. The location was convenient.
Stayed in May 2024
Reviewed: April 22, 2024
Barry
United States of AmericaIt was clean, booking online was easy, we were in our room in under 10 minutes, and there was an airport shuttle. All good!
Stayed in April 2024
Reviewed: April 19, 2024
Matt
United States of Americathe staff handled my lost booking poorly. This is a marriott property and it felt like Motel 6 treatment. It wasnt my fault booking.com didnt send the confirmation. I showed the confirmation on my phone and the staff should have been more concerned with my night sleep instead they had me step aside, helped many customrs and only then told me it was my job to call booking.com. I ended up paying for a night sleep instead.
nice room
Stayed in March 2024
Reviewed: April 15, 2024
Michael
United States of Americaeverything
Stayed in March 2024
Reviewed: April 11, 2024
Michelle
United States of AmericaWe stayed one night, both ways, while traveling thru CLT. This was our return trip and all went fine, about 10 minute ride from the airport and we were able to walk to a local restaurant for a late dinner. We used a ride service to travel back to the airport the following morning. NOTE that the shuttle is not available during particular morning hours dues to it's dedicated use for airline staff training.
Stayed in January 2024
Reviewed: April 11, 2024
Michelle
United States of AmericaNot a fan of having a room near the entry area -- it was far from the lobby from indoors but was near the exterior entry from the outdoors. It was too late at night on our arrival to bother with changes.
We stayed overnight in Charlotte in order to catch a very early flight the following day. The hotel is about 10 minute ride from the airport and we had no traffic issues. We used the shuttle provided to travel back to the airport. NOTE that the shuttle is not available during particular morning hours dues to it's dedicated use for airline staff training.
Stayed in January 2024
Reviewed: April 11, 2024
Christopher
United States of AmericaThe pillows to soft
Very clean and nice staff
Stayed in April 2024
Reviewed: April 8, 2024
Shaleeka
United States of AmericaGreat
Stayed in April 2024
Reviewed: April 6, 2024
Vikas
United States of AmericaVery clean. One of the better breakfasts you’ll find in this kind of a hotel.
Stayed in April 2024
Reviewed: March 23, 2024
Karen
United States of AmericaMy stay was too short...
Friendliness, Convenience to restaurants, etc.; the overall l, establishment...
Stayed in February 2024
Reviewed: March 14, 2024
Darlene
United States of AmericaI requested for high floor but wasn't able to get it. Front office staff not very friendly
Rooms are clean. Overall the hotel was quiet
Stayed in March 2024
Reviewed: March 14, 2024
Julanda
BermudaIt was honestly a good nights rest after traveling for such a long time.
Your staff were so friendly. I felt so comfortable when checking in and checking out. So hospitable. I will be back.
Stayed in February 2024
Reviewed: March 12, 2024
Whitney
United States of AmericaNot a lot of parking
Staff was really nice
Stayed in March 2024
Reviewed: March 5, 2024
Dwyer
United States of AmericaEverything was good
Stayed in March 2024
Reviewed: February 19, 2024
Harold
United States of AmericaNo negatives.
It all revolves around the actions of the manager, Stacy. Our flight was going to arrive into Charlotte after midnight. I was told a shuttle would still be available but when I called it was done by 11 PM so I had to take a taxi. The next morning when I explained the circumstances, without my asking, or expecting it, she reimbursed me the cost of the taxi. Customer service like that is very hard to find today.
Stayed in February 2024
Reviewed: February 14, 2024
Charmaine
United States of AmericaNothing. I loved it.
The comfort, and quietness.
Stayed in February 2024
Reviewed: January 21, 2024
Nicole
United States of AmericaStaff were very accommodating!
Stayed in January 2024
Reviewed: January 20, 2024
John
United States of AmericaThere was a shuttle to and from the airport. The room was quiet and comfortable.
Stayed in January 2024
Reviewed: January 13, 2024
Shenika
United States of AmericaEverything was excellent. They even had a free shuttle
Stayed in December 2023
Reviewed: January 12, 2024
Shirell
United States of AmericaNothing bad to say this far
I’ve never had a bad experience! Everyone is always friendly and welcoming no matter the hour. Clean Rooms , Prime location ( near the airport) Great Service! You can’t ask for better.
Stayed in December 2023
Reviewed: December 17, 2023
Sarah
New ZealandUse of plastic and disposable plates for breakfast. A lot of sirens at night
Friendly and comfortable
Stayed in December 2023
Reviewed: December 9, 2023
Paul
AustraliaGood location for airport. Comfortable rooms. Fresh, good variety breakfast
Stayed in November 2023
Reviewed: November 27, 2023
Shirell
United States of AmericaWe weren’t there long enough to notice anything we didn’t like.
The property was clean and neat. The staff was friendly.
Stayed in November 2023
Reviewed: November 21, 2023
Paul
AustraliaCould not watch youtube to catch up on the Australian news as it kept freezing.
The staff at reception were great, Breakfast had a great variety with good coffee with milk at the coffee station and the location to the airport was very convenient.
Stayed in November 2023
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