611 Historic Nature Trail, Gatlinburg, 37738, United States of America
#27 of 540 hotels in Gatlinburg
Guests' ChoiceBased on 789 hotel reviews
8.9Cleanliness
9.2
Comfort
9.2
Location
8.9
Facilities
9.2
Staff
9.1
Value for money
8.6
Free Wifi
8.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 17, 2024
Dustyn
United States of AmericaClean, Quiet, Friendly!
Stayed in February 2024
Reviewed: May 17, 2024
Roy
United States of AmericaEverything
Stayed in May 2024
Reviewed: May 13, 2024
Vincent
United States of AmericaThe $40 hidden fee they take out when you check in and you get it back 5 to 7 business days . the total we get from booking .com should be the same when you check in the hotel
Nice clean rooms great staff good location
Stayed in May 2024
Reviewed: May 10, 2024
Brett
United States of AmericaFitness Room had more amenities than most. Bathroom amenities were stocked, high quality, and easy to use. Comfortable bed with no hard or lumpy sections.
Stayed in May 2024
Reviewed: April 25, 2024
Larry
United States of AmericaBreakfast. The breakfast was lacking selection, eggs were watery, and attendant was less than friendly. Other chains offer premade egg white omelettes and cheese omelettes…which sets them as above and beyond.
Hotel was close to town and you can easily walk to dining/shops. Front desk staff was friendly and room was clean.
Stayed in April 2024
Reviewed: April 20, 2024
Segar
United States of AmericaNothing
It was in a great spot and the room was nice even the pool and hot tub was good too
Stayed in April 2024
Reviewed: April 14, 2024
Henry
United States of AmericaThe staff was so wonderful to me. I had a special weekend with my soon to be fiance with my high school sweetheart from years ago. They put rose petals on the bed and a beautiful swan. So PERFECT!
Stayed in March 2024
Reviewed: April 11, 2024
Michael
United States of AmericaBreakfasts were great. Clean. Well maintained
Stayed in April 2024
Reviewed: April 10, 2024
Sharyn
United States of AmericaDown town was a bit of a misnomer. It is not on the strip. The room was a bit dusty. The decor and feel of the hotel seemed more like a set-up for business meetings, rather than a hotel in the mountains.
Spacious room with comfortable bed, great bathroom, and good scenery of mountains. Breakfast had waffles, oatmeal and fixings. Very large TV in room, with access to youtube, and other apps. There is a nature trail very close to the hotel, and one of the entrances to the Park. If you like to walk, you can walk down the hill and to the main strip.
Stayed in April 2024
Reviewed: April 7, 2024
Charles
United States of AmericaThe beds are too low.
Stayed in April 2024
Reviewed: April 7, 2024
Art
United States of AmericaIt’s a super long walk uphill to get back from town. It’s the only downfall.
This property was super clean and the absolute quietest hotel I’ve ever stayed in. Great parking. There was a person quickly cleaning tables at breakfast as soon as people left.
Stayed in April 2024
Reviewed: March 30, 2024
Summer
United States of AmericaVery clean, friendly and the location was great
Stayed in March 2024
Reviewed: March 20, 2024
James
United States of AmericaCleanliness of room Comfortable beds
Stayed in February 2024
Reviewed: March 18, 2024
Michelle
United States of AmericaI didn’t like the ladybugs being everywhere although it’s posted to expect them. They drop everywhere including the bed and bugs bothers me.
The price and location was awesome
Stayed in February 2024
Reviewed: March 16, 2024
Tim
United States of AmericaThe breakfast is just ok. It's typical hotel food, but not that great.
The location is great. It's very close to the smokey mountains.
Stayed in March 2024
Reviewed: March 12, 2024
Justus
United States of AmericaPillows on bed
Convenient and clean
Stayed in March 2024
Reviewed: March 12, 2024
Omair
United States of AmericaN/A
Whenever looking for a hotel, my nr 1 priority is cleanliness and this hotel really is. I felt fully comfortable and will be back :)
Stayed in March 2024
Reviewed: March 11, 2024
Christine
United States of AmericaThe breakfast could be better with more variety for the price that's paid to stay.
The staff were great and the hotel was clean.
Stayed in March 2024
Reviewed: March 5, 2024
Shekeria
United States of AmericaWe enjoyed the breakfast, the room, and the location of the hotel
Stayed in January 2024
Reviewed: February 29, 2024
Keri
United States of AmericaWould like to have had more washcloths available without having to ask. Also would like to have had bathroom vent. We had to reset mini fridge every 2 hrs to keep anything cold which wasn't convenient.
Stayed in February 2024
Reviewed: February 26, 2024
Cassie
United States of AmericaFrom our room facing downtown Gatlinburg you could only see the hotel next door. We didn't come to stay in the room and enjoy the view. No complaints.
The hotel was very clean. We liked the fact that the main doors were locked at a certain time at night (had to use room key to get into the building). We did come back to the room at night after hours and employees were in the main lobby. The bathroom was very clean and spacious. The beds were comfortable. Temperature in the room was easily managed. We stayed 2 nights and had no problems.
Stayed in February 2024
Reviewed: February 25, 2024
James
United States of AmericaThe Continental breakfast was a little lacking.
It was clean and quiet. The staff was absolutely wonderful.
Stayed in February 2024
Reviewed: February 21, 2024
Vikki
United States of AmericaLoved it all
Clean and well maintained , the staff were excellent! Kind and helpful.
Stayed in February 2024
Reviewed: February 16, 2024
Dawn
United States of AmericaThe bed it just wasn't comfortable.
Coffee too strong, good selection for breakfast
Stayed in February 2024
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