2270 Lincoln Highway East, Lancaster, PA 17602, United States of America
#16 of 35 hotels in Lancaster
Guests' ChoiceBased on 353 hotel reviews
8.4Cleanliness
8.9
Comfort
9.0
Location
9.2
Facilities
8.7
Staff
8.9
Value for money
8.3
Free WiFi
8.7
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 27, 2024
Janet
United States of AmericaMy room didn’t have hot water. It was lukewarm warm.
Location was great
Stayed in April 2024
Reviewed: March 26, 2024
Mckinney
United States of AmericaPool not open
Stayed in March 2024
Reviewed: March 2, 2024
Markcampo
United States of AmericaStaff
Stayed in February 2024
Reviewed: February 4, 2024
Diane
United States of Americaabsolutely internet connection. couldn't get signal for laptop after multiple tries. staff was fantastic about helping us , even called it dept. no go except random in lobby only. extremely unhappy with this.
breakfast was good . location great
Stayed in February 2024
Reviewed: February 2, 2024
Tarique
United States of AmericaThe only thing that didn't satisfy our appetite was the complimentary breakfast. I wish the hotel offered more items to choose from as compared to self-made waffles, yellowish scrambled eggs, and sugary cereals. So, if you are choosing a hotel because of the complimentary breakfast offering, then think again. We enjoyed excellent breakfast places nearby, like Hudson Botanical Place, Bird-in-Hand Family Restaurant, and Gracie's On West Main.
I liked the hotel environment and friendly staff. Free parking at the hotel and accessibility were a plus for me. We received daily housekeeping service (because we were asked at check-in time) and were happy with it.
Stayed in January 2024
Reviewed: December 31, 2023
Shontique
United States of AmericaThey never said I had to ask for my room to get cleaned. So it my hotel room wasn't clean. And they didn't have laundry detergent the whole time I was there.
The breakfast was so good. And check out was easy. And quick response to a another problem I had
Stayed in December 2023
Reviewed: November 14, 2023
Victoria
United States of AmericaBathtub
Clean, firm bed. Friendly staff. Tiffany was very kind. Very hard worker. Breakfast are ver clean. Male co-worker in area also very nice, did not get his name.
Stayed in November 2023
Reviewed: November 3, 2023
Rolf
United States of AmericaJessica was very friendly. The room was spacious and clean.
Stayed in November 2023
Reviewed: August 27, 2023
Rachel
United States of AmericaThe hotel was clean and the staff was friendly.
Stayed in June 2023
Reviewed: July 21, 2023
Joserose
United States of Americanear the outlets
Stayed in July 2023
Reviewed: July 7, 2023
Chona
CanadaNothing
Breakfast is good.. I also find the microwave in the room useful.
Stayed in July 2023
Reviewed: July 1, 2023
Scott
United States of AmericaBoth mornings little to no breakfast Hotel was busy and I think they were short staffed. We just ate out the second day. Not much to choose from
Location was nice.
Stayed in June 2023
Reviewed: June 28, 2023
Veronica
United States of AmericaNo soap in the room to wash your hands and face. Front desk said I could use the hall bathroom or that I could go buy some that the order for soap and toiletries were late! And food at 8:45 was almost empty and the little eggs there were in the pan were cold
Easy to get to. Room was large and had everything sort of
Stayed in June 2023
Reviewed: June 27, 2023
Susan
United States of AmericaCheck-in was very slow and the clerk had a hard time finding the second room on our reservation and charged us the wrong price. I had to call once I saw the check-out email amount was incorrect. The person I spoke with credited us the $94 we were overcharged. When we got to our suite, there were no sheets for the sofa bed and no soap or toiletries in the bathroom. We had to find a maid to get what was missing. We could not eat the breakfast. It was crowded and there were no empty tables. The food was running low and the counters were not cleaned so we left.
The location was very good. The suite and the regular room we had were nice. Parking was convenient.
Stayed in June 2023
Reviewed: May 29, 2023
Dora
United States of Americapains so much money for 2 nights they don’t clean our room no hot water for few hours No happy
was nice
Stayed in May 2023
Reviewed: May 11, 2023
Ala
United States of AmericaSize of pool
Breakfast was not sufficient
Stayed in April 2023
Reviewed: May 8, 2023
Kay
United States of AmericaThe room smelled stale.
Breakfast was not very good. There was nothing cold to drink other than the milk for cereal-no juice or even water!
Stayed in May 2023
Reviewed: April 27, 2023
Jeffrey
United States of AmericaEggs were bad and not enough variation
Stayed in April 2023
Reviewed: March 21, 2023
Cichanowicz
United States of AmericaHad to change rooms because there was a problem with too much hot water and no cold water.
Stayed in March 2023
Reviewed: March 18, 2023
Apostol
United States of AmericaThere was no water at night till we.check out due to pipe breaks
The location is good close to shopping and dining
Stayed in March 2023
Reviewed: March 13, 2023
Ann
United States of AmericaTold front desk that our sink was plugged but no one fixed it
Great location, clean hotel, modern appearance
Stayed in March 2023
Reviewed: December 6, 2022
Heather
United States of AmericaSo much noise from the room above. Most hotels are built so that you don’t hear to much from above. I truly believe the folks above us were roller skating on the floor at 6am.
property was nice, staff was pleasant and the room was clean.
Stayed in December 2022
Reviewed: October 31, 2022
Robin
United States of AmericaPillows
Location
Stayed in October 2022
Reviewed: October 28, 2022
Shelia
United States of America. The breakfast options could have been better. There were some hot items each morning, but mini quich or breakfast sandwiches sitting in a warming pan is not for me. Neither are packaged Waffles or muffins. We have stayed at Fairfield before in a different state, so I know this breakfast is not the norm. For this reason, my expectations were not met as far as a nice breakfast
Hotel was nice and appeared clean. Front desk staff was very nice.
Stayed in October 2022
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