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  5. Reviews of Fairfield Inn & Suites by Marriott Martinsburg

Reviews of Fairfield Inn & Suites by Marriott Martinsburg This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

451 Foxcroft Avenue, Martinsburg, WV 25401, United States of America

#5 of 10 hotels in Martinsburg

Guests' Choice

Review Score

Based on 81 hotel reviews

8.6

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.0

  • Location

    9.3

  • Facilities

    8.9

  • Staff

    8.9

  • Value for money

    8.4

  • Free Wifi

    7.7

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 22, 2024

    9.0
    Great stay in a clean ,large, comfortable room. Perfect.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    The only downside was my toilet was a little shaky. might need to have it tightened to the floor. But other than that all was excellent.

    The facilities for both rooms were clean and near the elevators which was nice. The beds were comfortable and nice added touch with the ice water and cookies in the lobby. Parking was good too and nice location.

    Stayed in April 2024

  • Reviewed: April 16, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Hearing Accessible
    • Stayed 1 night
    • Submitted from a mobile device

    Super clean. Great price

    Stayed in April 2024

  • Reviewed: December 23, 2023

    10
    Good value
    • Business trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Room thermostat and room temp were difficult to control. No premium TV channels available

    Clean, comfortable

    Stayed in December 2023

  • Reviewed: November 26, 2023

    8.0
    Nice place, will stay again.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    The tv would not work. When we called the front desk, she said unplug the back and plug back in. There were probably six or more items plugged in all over the back, so we didn’t bother. Would have been nice to watch the news and weather in the morning. Oh well.

    Location and breakfast were ok, the room was spotless.

    Stayed in November 2023

  • Reviewed: November 18, 2023

    8.0
    a little pricey for the area and sleep comfort
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    the beds creaked and bumped when rolling over or getting in/out. Heater/ac unit was very load when it kicked in.

    Stayed in November 2023

  • Reviewed: November 13, 2023

    10
    Exceptional
    • Business trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    Great Breakfast. Easy to find off the highway.

    Stayed in October 2023

  • Reviewed: November 4, 2023

    10
    This hotel was clean and conveniently located right off the interstate. Check was a breeze and the person checking me i
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Hearing Accessible
    • Stayed 1 night
    • Submitted from a mobile device

    Clean and right off the interstate

    Stayed in October 2023

  • Reviewed: October 23, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Overpriced.

    Stayed in October 2023

  • Reviewed: July 1, 2023

    10
    Exceptional
    • Business trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Asking for extra towels

    Staff can be more friendly

    Stayed in June 2023

  • Reviewed: June 13, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    I had asked for extra towels for all of our rooms before confirming the reservations. Once at the hotel, I asked again and was kindly told that someone would deliver them, if they were not already in the room. I checked the room, no extra towels, the next day before starting my day I came across the housekeeping manager and I proceeded to ask again about the towels. Needless to say, I was met with unfriendly responses; however, upon returning to my room the towels were there for my room only. My fellow family members decided to make do with the towels that they had. Even though we did not have such a simple request met, over all our stay was restful, peaceful and blessed.

    We were made very welcomed from the time we checked in until the time we checked out. Without question, our check in person was very polite and, made our sleeping accommodations more manageable by hearing to our needs.

    Stayed in March 2023

  • Reviewed: January 17, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The room and the staff is awesome

    Stayed in December 2022

  • Reviewed: December 21, 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Suite with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Clean, updated spaces. Our room smelled fresh. It was comfortable and spacious. I loved having 2 television options. This hotel is by far the nicest hotel we have stayed in while visiting the area.... and we have stayed in many. Thankful for the complimentary fruit, cookies, and lemon water provided in the lobby 24/7.

    Stayed in December 2022

  • Reviewed: September 3, 2022

    9.0
    Overall, we loved our stay at Fairfield and will recommend and return again
    • Business trip
    • Couple
    • King Room
    • Stayed 7 nights

    The only thing we found annoying, not taking away from the stay, was the noise from the semi-trucks traffic on the busy freeway. Once we did drift off to sleep, we were okay. When it was bedtime, the floor we were on was quiet.

    There was a lot to choose from for breakfast, we enjoyed it...real food. The staff from housekeeping to the front was very friendly and helpful in regards to telling us of the eateries, attractions and shopping.

    Stayed in August 2022

  • Reviewed: July 11, 2022

    10
    The Fairfield Inn & Suites by Marriott Martinsburg was as very good place to stay for our vacation
    • Leisure trip
    • Couple
    • King Suite with Sofa Bed
    • Stayed 5 nights

    The staff was great. Very clean.

    Stayed in July 2022

  • Reviewed: May 30, 2022

    9.0
    Convenient to several restaurants, shopping and easy access to roads for our family events. Stsff very friendly and help
    • Couple
    • King Suite with Sofa Bed
    • Stayed 5 nights
    • Submitted from a mobile device

    closet space too small for our five day stay for two people. Needed to provide an over the door hook.

    Stayed in May 2022

  • Reviewed: May 23, 2022

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    We were in room 221, and it was right next to laundry, and the stairs to the beach, we could feel the heat from the dryer. The stairs were right in front of our balcony, so everyone using the stairs and hose were right there in front of us🤬

    It was a great location on the beach, we enjoyed the view.

    Stayed in May 2022

  • Reviewed: May 19, 2022

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    Prices were lots higher than they were last time I was here - one month ago!

    Breakfast was good w a nice variety. Bed was comfortable and room was clean.

    Stayed in May 2022

  • Reviewed: May 7, 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The room above my room was noisy. Something or someone was banging on the floor. Kept waking my daughter.

    It was one of the best hotels I've stayed at. Clean, welcoming and friendly. Breakfast food was very nice.

    Stayed in May 2022

  • Reviewed: February 21, 2022

    9.0
    clean, comfy and warm! will definitely stay anytime in town
    • Leisure trip
    • Couple
    • King Suite with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    no dislikes but would be great if they had a indoor hot tub available

    the staff was incredibly helpful, friendly and polite! the room was very nicely kept, clean and comfortable!

    Stayed in February 2022

  • Reviewed: February 20, 2022

    9.0
    My stay was alsome
    • Business trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 4 nights
    • Submitted from a mobile device

    I could not eat the turkey sausage because it was mixed with the pork sausage.

    The breakfast was not on time at all times. It will be nice to separate anything pork from non pork since most people don’t eat pork.

    Stayed in February 2022

  • Reviewed: October 29, 2021

    10
    Great find in WV
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Could use sausage in addition to bacon for breakfast.

    Clean facilities. No pet policy.

    Stayed in October 2021

  • Reviewed: October 18, 2021

    8.0
    Convenient
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Beautiful room and lay out but the beds were hard. The bathroom toilet was not clean.

    Easy to find and convenient.

    Stayed in October 2021

  • Reviewed: October 11, 2021

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights

    the tv channel did not match with the guide.

    The breakfast was execeptable and the staff was super friendly and there are many hotel but i recommend this hotel to anyone that is in the martinsburg area.

    Stayed in October 2021

  • Reviewed: October 3, 2021

    9.0
    Very good thanks
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    a little cold

    Ok

    Stayed in October 2021

Showing 1 - 25

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