261 South 13th Street, Philadelphia, PA 19107, United States of America
#53 of 89 hotels in Philadelphia
Guests' ChoiceBased on 420 hotel reviews
7.9Cleanliness
8.5
Comfort
8.5
Location
8.8
Facilities
8.1
Staff
8.4
Value for money
7.7
Free Wifi
8.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 27, 2024
Barbara
United States of AmericaRoom quite small
Staff our standing. Breakfast very good.sexor excelent
Stayed in May 2024
Reviewed: May 18, 2024
Susan
CanadaBeds were not comfortable
Staff was amazing
Stayed in May 2024
Reviewed: May 3, 2024
Gerd
BelgiumBreakfast
Room
Stayed in April 2024
Reviewed: May 3, 2024
Elizabeth
United States of AmericaOn my last day in the morning I discovered I had no bath towels. I called the front desk and it rang and rang, finally got through to someone and got the towels (15 minutes later). Made me late to my meeting.
The first day there were strawberries! Yay! Wish they were there all days.
Stayed in May 2024
Reviewed: April 28, 2024
Cassandra
United States of AmericaRoom was smaller than pictured. Toilet didn’t work properly, simple fix however but wanted to mention.
Stayed in April 2024
Reviewed: April 7, 2024
Dean
United States of AmericaRooms are crazy small, although my bathroom was a nice size.
The location was good. The rooms were beautifully designed and the staff was very welcoming.
Stayed in April 2024
Reviewed: March 16, 2024
Barbara
United States of AmericaRooms very small
Location
Stayed in March 2024
Reviewed: March 11, 2024
Janet
United States of AmericaThey ended breakfast too early
It was really cute
Stayed in March 2024
Reviewed: January 8, 2024
Owen
United States of AmericaParking was $70
Stayed in January 2024
Reviewed: December 18, 2023
Bobbi
United States of AmericaI had booked a two bed room but got a 1 bed disability room. My mother is elderly & needs a wheelchair for long distances. The room was not large enough to store the wheelchair & comfortably move around. The elevator was not wide enough to accommodate the width of the chair. We had to fold it up to transport it. When disabled people travel, they will often have a companion traveling with them. The disabled room should be larger & have two beds.
I like the location & the staff. Everyone was very helpful
Stayed in December 2023
Reviewed: December 5, 2023
Aleksandr
United States of AmericaNo slippers available, you can't even buy them.
Staff, breakfast, tea and coffee, rooms.
Stayed in December 2023
Reviewed: November 22, 2023
Stephen
United States of AmericaThe thermostat in our room did not work. It was too cold and there was nothing we could do about it.
Great breakfast.
Stayed in November 2023
Reviewed: November 20, 2023
Todd
United States of AmericaOnly one elevator working, no vending machines
Dining facility, comfortable room, excellent bathroom, general decor, complimentary Showtime
Stayed in November 2023
Reviewed: November 18, 2023
Farrah
United States of AmericaPillow cases were dirty had stains on them. Parking was expensive.
Stayed in November 2023
Reviewed: November 12, 2023
Imene
FranceThe vent sound in the room was awful, it was continuous and couldn’t be fixed. I even switch 2 more rooms and the sound was even worse, so i got back to my first room & tried to adapt to the sound.
The night time receptionnist , Dom or Dan i think? I’m sorry i don’t recall his name, but he was super nice and helpful. Really a great guy.
Stayed in November 2023
Reviewed: November 4, 2023
Francis
United KingdomBreakfast was brilliant and it's location was very good to the city centre
Stayed in November 2023
Reviewed: October 29, 2023
Amy
United States of AmericaIt’s on 13th, which can be noisy, especially on the weekends.
Every area of the hotel is clean and the staff is fabulous. The on-site restaurant is very good as well. It’s a concern location.
Stayed in October 2023
Reviewed: September 23, 2023
Ásdís
IcelandAll cutlery at the breakfast buffet was disposable, teally bad for the environment.
Great service.
Stayed in September 2023
Reviewed: September 21, 2023
Sonya
United States of AmericaBreakfast....ran out and no one to speak with.
Front desk staff was most helpful.
Stayed in September 2023
Reviewed: September 21, 2023
Mcandrews
United States of AmericaThe room was pretty small - I hit my head on the TV several times even though we had pushed it against the wall as much as it could be pushed back.
Staff was super nice - everyone said Hi and we felt like everyone we saw liked working there - sometimes you can tell when a place is just not a great place to work but I didn't get that feeling at all. Breakfast was good - lots to choose from and never seemed to run out of anything! And the location was perfect! So many wonderful restaurants and shops. Walking distance from lots of historic places! Was really convenient to everything!
Stayed in September 2023
Reviewed: September 21, 2023
Amy
United States of AmericaI didn't realize there wasn't a garage for this property and had to pay $70 for valet. It should really tell you that in the description
The bed and pillows were very very comfortable! Staff was super nice
Stayed in September 2023
Reviewed: September 18, 2023
Rubeena
BelgiumRoom should be cleaned daily
Room was ok
Stayed in August 2023
Reviewed: August 30, 2023
Tammy
United States of AmericaThe room was small.
Staff were very accommodating. The room was nice. Loved the shower. Loved that it didn’t have carpet.
Stayed in August 2023
Reviewed: August 23, 2023
Magali
United KingdomVery pricey
Good size room, clean bathroom.
Stayed in June 2023
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