5224 Commerce Parkway, Collinsville, IL 62040, United States of America
#4 of 10 hotels in Collinsville
Guests' ChoiceBased on 86 hotel reviews
7.8Cleanliness
8.1
Comfort
8.2
Location
8.2
Facilities
8.1
Staff
8.4
Value for money
7.4
Free Wifi
6.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 4, 2024
Deborah
United States of AmericaNo problem
Early breakfast
Stayed in March 2024
Reviewed: January 30, 2024
Stephanie
United States of AmericaShampoo was out, no remote to the tv and the pool was ICE cold.
Stayed in January 2024
Reviewed: June 8, 2023
Lisa
United States of AmericaStaff was amazing!
Stayed in June 2023
Reviewed: April 10, 2023
Emily
United States of AmericaThe breakfast hours stopped a bit earlier than we tend to eat breakfast, causing us to be unable to eat the free breakfast and have to drive elsewhere to buy our breakfast.
The hotel was very well insulated for a quiet stay regardless what time of day.
Stayed in April 2023
Reviewed: October 6, 2022
Thomas
United States of AmericaThe breakfast was fine. The floor in the room was dirty and there was a half eaten apple in the bathroom. The elevator carpet was dirty. Overall it wasn't bad but my wife won't be going back.
Stayed in October 2022
Reviewed: October 4, 2022
Debbie
United States of Americanothing
clean. good location. great Mexican restaurant close.
Stayed in October 2022
Reviewed: September 15, 2022
Gaston
United States of AmericaI have traveled extensively in the last 30 years and the continental breakfast was by far the worst ever in all my travels across the US and other countries. They had a list of what was available but much of it was NOT available the weekend we were there. Hotel in Illinois near St. Louis Missouri and only found 2 employees that spoke English and they were at the front desk.
Beds were comfortable and appeared clean and cared for.
Stayed in September 2022
Reviewed: September 11, 2022
Jency
United States of Americathe jacuzzi jets were not powerful at all
very clean and very friendly staff
Stayed in September 2022
Reviewed: June 16, 2022
Diana
United States of AmericaStaff could have been a little more professional and a little more friendly.
Stayed in May 2022
Reviewed: May 1, 2022
Terry
United States of AmericaBreakfast not compatible with the price to stay there.
Stayed in April 2022
Reviewed: April 13, 2022
Courtney
United States of Americaeasy to find and clean
Stayed in March 2022
Reviewed: October 7, 2021
Kimberly
United States of AmericaThe breakfast area was closed and wasn’t a lot of variety. Other than that I would give a 10.
Location to downtown ST. Louis, clean and quiet. The staff was friendly and helpful! Very nice stay.
Stayed in October 2021
Reviewed: September 6, 2021
Pashea
United States of AmericaSome water damage by the shower and a bad seal on the shower door that let a lot of water out.
Great staff. Everything from parking lot, to the lobby, hallways and room were clean and we'll kept. Nice breakfast selection . Decent sized fitness and pool area.
Stayed in September 2021
Reviewed: August 23, 2021
Becky
United States of AmericaThe one older lady at the front desk is not welcoming helpful or nice... everyone else was great
Stayed in August 2021
Reviewed: August 13, 2021
Sisouphanh
United States of AmericaSmell strong around dry cleaning area ( Bleach)
Good
Stayed in August 2021
Reviewed: July 29, 2021
Stacey
United States of AmericaHallways were very hot.
Rooms were comfy and clean. Pool and hot tub open till 11pm! Safe location.
Stayed in July 2021
Reviewed: June 6, 2021
Badassbets
United States of AmericaBathroom shower leaks and u can smell the mold
Stayed in June 2021
Reviewed: February 22, 2024
Eric
United States of AmericaBreakfast was ok. Location was good.
Stayed in February 2024
Reviewed: August 27, 2023
Uche
United States of AmericaThe hotel was very dirty and not clean. Boogers on the walls, sink was not draining.
Was in a good location
Stayed in August 2023
Reviewed: July 10, 2023
Melton
United States of AmericaThe customer service
They were very rude to me and wasn’t understanding at all
Stayed in July 2023
Reviewed: June 28, 2023
Smith
United States of AmericaI don't like how much it cost for one night and you'll not able to cancel your reservation.
The pool and the free wifi is the only thing it had going for it there. And that McDonald's was right across the street
Stayed in June 2023
Reviewed: June 11, 2023
Pamela
United States of AmericaShower had hair left on the wall.
Great location
Stayed in June 2023
Reviewed: June 4, 2023
Rag6985
United States of AmericaThe gentleman at the desk when I checked in was phenomenal. He was super nice and helped us check in early with no issues.
Stayed in June 2023
Reviewed: May 30, 2023
Virginia
United States of AmericaMy daughter left her bamboo pillow in a grey ugg pillow case, I called the day of check out. They said no one had checked in the room and checked and it was not turned in but a high schooler cleans the rooms. Like it's unheard of for a high schooler to take something that don't belong to them as that was suppose to mean something. There was a bug when we arrived on the bathroom counter by the soaps and make up removers and after getting in the shower in room 319 there was no shampoo or conditioner in the mounted bottles in the shower. They had been emptied for months. After explaining this to the front desk he, he comped me a $2 bag of chips. Overrated for what I 0aid for one night and my daughter get a $150 pillow stolen from her. I will never recommend staying here again. I placed a callbwith Andy the manager as he was looking into the pillow..
It was conveniently off the highway but not in a busy area.
Stayed in May 2023
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