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  5. Reviews of Fairfield Inn & Suites Houston Katy

Reviews of Fairfield Inn & Suites Houston Katy This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

22100 Grand Corner Drive, Katy, 77494, United States of America

#8 of 37 hotels in Katy

Guests' Choice

Review Score

Based on 180 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.9

  • Location

    8.8

  • Facilities

    8.8

  • Staff

    8.7

  • Value for money

    8.4

  • Free WiFi

    7.7

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 22, 2024

    9.0
    Pleasant hotel to stay at! Friendly staff. Quiet guests. And the 24-hour infused water!
    • Leisure trip
    • Solo traveler
    • Guest Room, 1 King
    • Stayed 1 night
    • Submitted from a mobile device

    No laundry for guests on premises. A little better selection of microwaveable meals in the pantry would be nice. Less sugary snacks perhaps.

    The staff were amazing!!! Luke and John were my favorites; very polite, totally professional but friendly and down-to-earth. I’d just had surgery and before I even finished my sentence, John grabbed my bag for me at check-in. I stayed for 5 nights. I will go out of my way to stay there again when needed.

    Stayed in March 2024

  • Reviewed: April 6, 2024

    8.0
    Brand new hotel with a lot to offer at a great vaiue! Impressed Fairfield!
    • Leisure trip
    • Couple
    • Guest room, 2 Queen
    • Stayed 2 nights
    • Submitted from a mobile device

    Rooms were a bit small, but overall comfy

    The breakfast was fantastic. I love the fact that a full breakfast was offered with healthy options, not the normal hotel breakfast fare of waffles and eggs, but an actual breakfast with much to choose from. As a traveler I have stayed in many hotels, and I’m quite the picky one, but Kudos to you Fairfield! You nailed it!

    Stayed in March 2024

  • Reviewed: March 19, 2024

    9.0
    it was really nice stay
    • Business trip
    • Solo traveler
    • Guest Room, 1 King
    • Stayed 6 nights

    Cleanliness.

    it was a newly built and had a clean look.

    Stayed in February 2024

  • Reviewed: March 14, 2024

    8.0
    It's wa great once the people on the side of me checked out
    • Business trip
    • Solo traveler
    • Guest Room, 1 King
    • Stayed 2 nights
    • Submitted from a mobile device

    Walls paper thin, I could hear EVERYTHING going on outside my room and inside other rooms.

    Very clean

    Stayed in March 2024

  • Reviewed: January 9, 2024

    8.0
    Good for the price.
    • Leisure trip
    • Family with young children
    • Guest room, 2 Queen
    • Stayed 3 nights

    The only aspect that let this hotel down was the breakfast choice. I can see that attempts have been made to accommodate intolerances/allergies but it would be even better if a more detailed description was provided as to how the food was prepared, i.e. cooked in oil, butter, etc. I can understand that this is what I would call 'budget' accommodation but even just the simple fact of providing proper plates and knives and forks would go a long way. Also, even though the wi-fi service was 'free' this only provided basic speed which wasn't up to scratch if you needed to do work on a laptop/computer unless you paid $4.99 for quicker speed.

    The lovely touches of providing water in reception, fresh fruit in a bowl and herbal teas near the eating area was good to see plus the fact that a gym room was available really made this a good priced accommodation. Cleanliness is key to where I stay and can vouch that this accommodation lived up to that.

    Stayed in January 2024

  • Reviewed: December 31, 2023

    7.0
    Overall ok, I was in town for a family reunion so all i had to do in the hotel is to sleep at night:)
    • Leisure trip
    • Couple
    • Guest Room, 1 King
    • Stayed 5 nights
    • Submitted from a mobile device

    The cleaning staff kept forgetting to clean our room The Quality of the breakfast could have been better

    The Hotel staff and manager were very polite and helpful

    Stayed in December 2023

  • Reviewed: December 26, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Guest room, 2 Queen
    • Stayed 5 nights
    • Submitted from a mobile device

    There was no breakfast today, it’s not easy to find a place to eat in Christmas, it was a nightmare to get something to eat

    Stayed in December 2023

  • Reviewed: December 5, 2023

    9.0
    The amenities and location made my business travel as good as it could be.
    • Business trip
    • Solo traveler
    • Guest room, 2 Queen
    • Stayed 1 night

    Every thing met or exceeded my expectations

    Extremely clean, very polite and professional staff, wonderful location.

    Stayed in November 2023

  • Reviewed: November 30, 2023

    8.0
    Good stay except for the limited house keeping
    • Leisure trip
    • Family with young children
    • Suite, 2 Queen, Sofa bed
    • Stayed 13 nights
    • Submitted from a mobile device

    Housekeeping was limited. I stayed at the hotel for about 2 weeks and had my bath tub washed only once in that time period. As we were a family staying in a queen suite, a total of 3guests, the bathroom needed to be cleaned regularly. I had to get the cleaning products from housekeeping and clean the bathroom myself on 2-3 occasions while at the hotel. The essence of being in a hotel is being away from home chores so cleaning the bathroom in my hotel room by myself while on holiday was not satisfactory. We did however get a refresh every other day, when we got new towels and has the rubbish taken out.

    Friendly and helpful staff Good gym Satisfactory breakfast Location

    Stayed in November 2023

  • Reviewed: November 26, 2023

    9.0
    Had a wonderful stay. Hotel nice and clean. Breakfast need a little help.
    • Leisure trip
    • Family with young children
    • Suite, 2 Queen, Sofa bed
    • Stayed 2 nights

    Waffle/ Hotcake machine with syrup. Egg, bacon, grits? Coffee that's actually hot.

    Breakfast need a little help. man spraying cleaning stuff around food that's sitting on the counter (cross contamination}. Bread soggy and not enough hot items. Coffee not hot and was bitter. Would have been better if the cleaning solution was sprayed on the towel then wipe the counter off.

    Stayed in November 2023

  • Reviewed: November 4, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Suite, 1 King, Sofa bed
    • Stayed 1 night
    • Submitted from a mobile device

    The price

    Everything but the price.

    Stayed in October 2023

  • Reviewed: November 2, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Suite, 2 Queen, Sofa bed
    • Stayed 7 nights
    • Submitted from a mobile device

    We had a leak in our suite’s bathroom roof and had to move to another one.

    Stayed in October 2023

  • Reviewed: September 30, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Guest room, 2 Queen
    • Stayed 2 nights
    • Submitted from a mobile device

    Air conditioner did not get cold, just a lil cool

    Good

    Stayed in September 2023

  • Reviewed: July 21, 2023

    8.0
    will do it again
    • Business trip
    • Family with young children
    • Guest room, 2 Queen
    • Stayed 5 nights

    Price

    Staff and location

    Stayed in July 2023

  • Reviewed: May 6, 2023

    9.0
    I ll definitely consider you next time.
    • Leisure trip
    • Couple
    • Guest Room, 1 King
    • Stayed 1 night
    • Submitted from a mobile device

    I’d love to see eggs on your breakfast option

    location and service

    Stayed in May 2023

  • Reviewed: April 6, 2023

    9.0
    I’ll definitely be back!
    • Leisure trip
    • Couple
    • Guest Room, 1 King
    • Stayed 1 night
    • Submitted from a mobile device

    n/a

    It was in a nice location, clean, comfortable and friendly staff!

    Stayed in April 2023

  • Reviewed: April 3, 2023

    8.0
    Great location, friendly staff, so so accommodations.
    • Leisure trip
    • Couple
    • Guest Room, 1 King
    • Stayed 1 night
    • Submitted from a mobile device

    The room wasn't as clean as we would have liked. It was clear that something had been spilled on the wall next to the bed. The AC did not cool the room well either without leaving it on continuously. The bed was super uncomfortable, which made for a rough night of sleep.

    The location was perfect for what we needed. The front desk lady was very friendly and helpful. The price was decent as well.

    Stayed in April 2023

  • Reviewed: January 21, 2023

    9.0
    nice stay
    • Leisure trip
    • Couple
    • Guest Room, 1 King
    • Stayed 3 nights
    • Submitted from a mobile device

    the room needs a safety box

    Excelent, very new and clean

    Stayed in December 2022

  • Reviewed: December 21, 2022

    7.0
    Great place
    • Business trip
    • Family with young children
    • Guest Room, 1 King
    • Stayed 8 nights
    • Submitted from a mobile device

    The rooms were well laid out and furnished perfectly

    Stayed in December 2022

  • Reviewed: December 17, 2022

    8.0
    Very Good
    • Family with young children
    • Guest room, 2 Queen
    • Stayed 4 nights
    • Submitted from a mobile device

    dealing refundable payments

    breakfast

    Stayed in December 2022

  • Reviewed: September 17, 2022

    7.0
    it was good for the one night I needed.
    • Leisure trip
    • Solo traveler
    • Guest Room, 1 King
    • Stayed 1 night

    the cleanliness of the elevator could be better also the room.

    Breakfast was good! staff friendly

    Stayed in September 2022

  • Reviewed: September 13, 2022

    8.0
    It was peaceful and nice
    • Leisure trip
    • Solo traveler
    • Guest room, 2 Queen
    • Stayed 5 nights

    I wasn't a major fan of the breakfasts served, although it wasn't a deal breaker for me

    The facility was clean and the floors where quiet, it was also located in good proximity to where I needed to be. I also liked that I could use the printer to print out my itenary

    Stayed in August 2022

  • Reviewed: August 21, 2022

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Guest room, 2 Queen
    • Stayed 2 nights
    • Submitted from a mobile device

    N/A

    Breakfast and it was quiet

    Stayed in July 2022

  • Reviewed: June 27, 2022

    7.0
    Our stay was comfortable but the staff need to be more friendly and accommodating, I couldn’t get someone bring a knife
    • Leisure trip
    • Family with young children
    • Suite, 2 Queen, Sofa bed
    • Stayed 1 night
    • Submitted from a mobile device

    The pool had too much chlorine and was burning our eyes. we could barely breathe and had to leave.

    It was clean comfortable.

    Stayed in June 2022

Showing 1 - 25

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