The suite had a strong musty smell. The area did not feel safe, homeless congregating at the street corners. Did not want to walk from the State Farm arena at night but the subway was there fortunately . The hotel did have security once inside it was fine., Furniture is badly scratched. Used towels were left in the room and an old water bottle. The room really needed a good dust Valet parking $50.00 per day.

The suite was a nice size and had a good view. The staff were very friendly. It was close to Marta and one stop to the State Farm Arena. The breakfast was decent and the fitness center had the usual cardio machines and free weights

Stayed in May 2024

Parking was bad.

The beds were very comfortable and the staff were friendly

Stayed in May 2024

Cleanliness of the rooms not taken care well. Lift wasn't working and guests had to struggleto bring their luggage down through staircases.

Hot and delicious breakfast. Hot Waffle station was a surprise element. Location is excellent. Has close proximity to severalattractions .Restaurants and bars at a walkable distance. Staff at the front desk was very friendly and the Security guys quite vigilant.

Stayed in May 2024

Seems a little run down in need of TLC, only one elevator worked, our shower had only lukewarm warm water and the tub would not drain well so it would fill up with water as we showered. Also, parking fee was outrageous though I realize all of Atlanta is like that.

Great staff!

Stayed in May 2024

Our room was not ready at the check in time because the elevator had malfunctioned and cleaning was behind. We had to sit in the lobby for 30 minutes to wait. The hotel is in the worst part of downtown Atlanta, surrounded by derelict properties and at the entrance to the defunct Underground Atlanta. It was close to the Capitol where I had work appointments, but in addition to the overall atmosphere of the area, there was a street festival right outside the door that made parking (valet only) very hectic. We waited 30 minutes for our car to be brought up because the parking garage was backed up from the festival.

It’s a beautiful historic building with views of the city. The rooms are small suites and the bathrooms are large and very nice.

Stayed in May 2024

Bad area of town. The security guards at the front were extremely nice though, esp the woman.

The room was nice but the area is not good at all. Our first night someone was trying to open the connecting door at midnight when all of our kids were trying to sleep.

Stayed in April 2024

I was mainly looking for a room with a hot tub for my husbands and I one year anniversary. The suite said it had a hot tub, and it was the first one I seen with decent price. When I got to the hotel and mentioned my excitement to the representative checking me in, he mentioned that it’s not actually a hot tub, just a big tub. Which I found to be true, but it was SUCH a nice bathroom with big tub and stand up shower beside it and mirrors on the wall, etc. I just think they should not advertise it as a hot tub, because I was excited and ended up not even using the tub. The parking also kind of sucked. This was my first time staying downtown Atlanta, and I didn’t even think about parking fee until I started looking around. I don’t distinctively remember seeing anything about parking when I booked. Which I think would be good to have information in order to plan accordingly. I called on the way and was told about a parking garage and when we got to the hotel, there was a valet you could use, but we opted out and he kindly pointed us where to go. I believe the parking only charged me about 15 dollars in all. I really don’t even think that much, we left in the car once, so had to pay each time we left, but it wasn’t too bad. It was about a 5 min walk to the hotel from there, but there was a lot of homeless people outside of the hotel. It was very sad, especially seeing them on a cold night. They didn’t mess with us at all, there was one man just laying/sleeping against an unused building across from the hotel, and they had somebody bothering him and making him leave and his leg seemed hurt. He could barely get up :(

I love the suite! I did not expect it to be as big and with a nice view! Beautiful bathroom and very spacious comfy room. The breakfast was also over the top for a complimentary breakfast. The staff was friendly and even extended my check out complimentarily a couple hours. There was also security on site 24 hours, which made me feel safe.

Stayed in February 2024

"Breakfast" apparently closed down moments before we got there. Instead of letting us grab a banana or something the lady working that area had a huge attitude and did not even want us sitting in the breakfast seating area while we were waiting for our car to be delivered. The rest of the staff was hit or miss on how pleasant they were. Some were incredibly rude and some were absolutely awesome!

The room was very large. We definitely were pleased with the size of the room.

Stayed in January 2024

the location and cleanliness

room was spacious

Stayed in April 2024

They were not able to accommodate early check in which is understandable but regular check in began at 4 and our room was not ready until almost 5:30pm. They are an overwhelming amount of homeless people outside of the hotel. Immediate area looked abandoned.

We were able to walk to State Farm Arena, several food trucks right outside hotel, room was spacious.

Stayed in April 2024

Tried buying at the convenience at night. Felt that it was unsafe to roam around because a lot of homeless people, some are good ones but most of them were quite sketchy.

We like that the family room is spacious. We are a family of 5 and we also have big luggages. It's quite roomy for us to move. It was also near to tourist attractions, such as World of Coca-Cola.

Stayed in January 2024

The air conditioning and the smell of smoke

The bed and facilities

Stayed in February 2024

There were smells throughout the hotel. I could smell cigarette smoke. The rooms were fully equipped. The pull out sofa had no cover, and the mattress was soiled. The beds were extremely small. The wifi only worked when I went to the lobby. The shower had hair in it, and there was hair stuck to the magnets on the shower curtain.

Breakfast, valet

Stayed in February 2024

I didn't really like the neighborhood because all of the stores on the main road were closed and boarded up except for like two.

I did love the fact that it was safe the hotel was really clean. All of the staff were really nice. I chose this location because of the convenience of a 2-minute walk to the underground. I would stay again.

Stayed in February 2024

Around the hotel has very drugs.

Stayed in December 2023

Parking was valet only at a ridiculous $50 per night.

Proximity to event we were attending and separate bedroom

Stayed in January 2024

Greetings, My mom and I recently stayed here December 2023. We did not enjoy our stay overall. The beds in the rooms were flimsy and sinking in. The heater and AC were not working. We had to switch rooms which was a total inconvenience . The sink kept getting stopped up. The tv wasn’t working at first as it wasn’t plugged in. Very old hotel, elevators really slow. Hot water wasn’t hot and took about 30 minutes to get warm. However, the staff was very friendly and helpful. Love and Light, Alexandria Nicole Hooks and Marti B.Hooks -Management

The breakfast was great. Great variety of selections of different foods and pastries.

Stayed in December 2023

The pull out couch was a twin. I asked for linens for the pull out couch and never got it. I went down and got it myself. People were nice, but didn't act happy for us to be guests just kind of went with the motions of there job. Room had a musty/dingy smell. Just an old place. Not much cheaper than better options down the street.

Had the living room and bed separate for kids to sleep on pull out couch. Free breakfast there was amazing and that staff was so nice.

Stayed in January 2024

The smell of the room was awful.

Staff is excellent , the breakfast was very good

Stayed in December 2023

No wifi et no lot information

The room clearly !!

Stayed in December 2023

This is not a “romantic” room and I had no view whatsoever but I was not there for romance. The room was quite small but it was precisely what we needed for a nights stay. It was sufficient for the purpose. Passing through.

Staff are beautiful pleasant and welcoming. Valet parking. Breakfast included. The beds were incredibly comfortable. Even the sofa couch reported to be the most comfortable sleep had (that is huge). Right next to public transportation i.e. “Underground”, Iconic Coca-Cola, the Justice Courts where Civil Rights and the King himself (MLK) handled the business of our dreams. We must fulfill these dreams.

Stayed in December 2023

Marriott ‘s call center

The staff for the reservation team sucks, they were rude but once i came to the property the stagf super friendly and super supportive. The ladies in the counter super nice and friendly and the valets also were a great help.

Stayed in December 2023

The staff over the main phone line

The staff for the reservation team sucks, they were rude but once i came to the property the stagf super friendly and super supportive. The ladies in the counter super nice and friendly and the valets also were a great help.

Stayed in December 2023

Was Close to event

Stayed in December 2023