101 Red River Street, Austin, TX 78701, United States of America
#17 of 207 hotels in Austin
Guests' ChoiceBased on 1373 hotel reviews
8.9Cleanliness
9.4
Comfort
9.4
Location
9.2
Facilities
9.2
Staff
9.1
Value for money
8.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 4, 2024
Malcolm
United States of AmericaExcellent breakfast and amazing presentation! Great wait service!
Stayed in April 2024
Reviewed: April 30, 2024
Rayna
AustraliaClean, comfortable, great location, good amenities and friendly staff
Stayed in April 2024
Reviewed: April 27, 2024
Marcy
United States of Americathe room was beautifully outfitted. the staff was very friendly and helpful. beautiful views. beautiful pool. nice products in the bathroom. the location was great - close to many bars and restaurants.
Stayed in April 2024
Reviewed: April 27, 2024
Nicole
United States of AmericaLoved everything
The staff very nice, welcoming and helpful. They have great attention to detail pertaining to the guest’s needs. The hotel looks inviting, the rooms are well organized and clean.
Stayed in April 2024
Reviewed: April 25, 2024
Law-yone
United States of AmericaExceptional service by front desk staff who pulled me out of the long long line (there were lots of young people checking in due to formals and other activities) as she saw I was a senior citizen who was having difficulty standing in line.
Stayed in April 2024
Reviewed: April 17, 2024
Lauren
United KingdomHotel was beautiful and the staff were amazing. We asked to move rooms as the first one was near the lifts and noisy at night and they did everything they could to help.
Stayed in April 2024
Reviewed: April 17, 2024
Stephen
United KingdomDisappointing that guests are charged 54 dollars per day to park.
Great location. Comfortable, clean room and nice & quiet . Great breakfast. Friendly staff. Enjoyed the pool.
Stayed in April 2024
Reviewed: April 16, 2024
Kirsten
United States of AmericaThere were so many convention groups and the hotel was constantly crowded, like very very crowded. It felt very chaotic and overstimulating at times. In a practical sense, the wait for valet during these times, even with advanced texting, was a bit long-sometimes up to 15 min. This wasn’t a lack of effort on the staff’s part however-there is construction all over blocking their parking garage entrance and again, the hotel felt insanely busy.
Very clean and spacious, gorgeous view from floor 26 In tower B, they allowed us early check in.
Stayed in April 2024
Reviewed: April 16, 2024
Job
United States of AmericaPrices for the accommodation was not worth.
Rooms was clean and staff was very nice.
Stayed in March 2024
Reviewed: April 8, 2024
Saundra
United States of AmericaN /A
Beautiful, high end experience.
Stayed in April 2024
Reviewed: April 8, 2024
Katrina
United States of AmericaThe pool was overcrowded at all times and expensive valet parking $59 a night.
Love the special treatment we received in Fairmont Gold. The food was staff was wonderful.
Stayed in April 2024
Reviewed: April 1, 2024
Sandip
United States of America-
We didn’t take breakfast. Location was very good. Everything was near by.
Stayed in March 2024
Reviewed: March 31, 2024
Earthman
United States of AmericaConstruction in front of hotel. But that happens.
Beautiful hotel. Delicious breakfast. Close to the river for a good walk.
Stayed in March 2024
Reviewed: March 28, 2024
Bryan
United States of AmericaLoved everything, will be using fairmont in every city i travel from now on.
Stayed in March 2024
Reviewed: March 27, 2024
Laurie
United States of AmericaThe hotel rooms were clean, comfortable & update.
Stayed in March 2024
Reviewed: March 26, 2024
Mariaanna
United States of AmericaUrban experience fees! The $ 25.00 credit towards that .. just a tool to keep customers more in hotel and never covered the urban experience fees Delivery fee on breakfast in room and automatic gratuity - not expected in a hotel like this
Friendly and accomodating service Room, pool very good, very clean A lot of staff tesla availabilty to reach certain destination great
Stayed in March 2024
Reviewed: March 24, 2024
Max
United States of AmericaPhenomenal from start to finish. Hotel staff was extremely accommodating in every sense.
Stayed in March 2024
Reviewed: March 21, 2024
Michael
United States of AmericaLocation
Stayed in March 2024
Reviewed: March 21, 2024
Ronda
United States of AmericaNothing
Everything all In one place, beautiful
Stayed in March 2024
Reviewed: March 19, 2024
Andrew
United KingdomGreat location and nice rooms. Excellent.
Stayed in March 2024
Reviewed: March 15, 2024
Mitchell
United States of AmericaThe vallet was a little pushy wanting cars to move. I am a disabled veteran that just went through back surgery. I cannot move as fast as I once could and all though I am younger looking that shouldn’t take away from my injuries. The valley kept telling us we needed to move and I wasn’t even buckled in my vehicle yet. The vehicles behind us were not blocking traffic, they were not rushing the vallet, and they could’ve waited an extra minute. I had to park around the corner to finish settling in my vehicle for my long drive.
The check in person was great. All of them smiled and took care of each guest.
Stayed in February 2024
Reviewed: March 14, 2024
Judith
United KingdomVery expensive. Didn't advise of the $60 car valet fee upon check in, would have self parked if we were made aware.
Lovely hotel. Great room, bar/food options.
Stayed in February 2024
Reviewed: March 14, 2024
Auerbach
BrazilBreakfast buffet was poor and in bad shape during busy hours.
The staff was very friendly and efficient. Housekeeping was excellent
Stayed in March 2024
Reviewed: March 10, 2024
Sara
United States of AmericaNo refrigerator to keep leftovers in / microwave to heat leftovers
Cleanliness, friendly and helpful staff, well located
Stayed in March 2024
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