Reviews of Mountain Vista Inn & Suites - Parkway This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
2647 Parkway, Pigeon Forge, TN 37863, United States of America
#425 of 462 hotels in Pigeon Forge
Guests' ChoiceReview Score
Based on 3273 hotel reviews
5.7Score breakdown
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Cleanliness
6.2
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Comfort
6.4
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Location
8.5
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Facilities
5.9
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Staff
7.1
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Value for money
6.6
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Free Wifi
6.7
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Reviewed: May 29, 2024
Jacqueline
United States of America6 Reviews5.0“You get what you pay for.”- • Leisure trip
- • Group
- • Two-Bedroom Suite
- • Stayed 2 nights
- • Submitted from a mobile device
Room wasn’t filthy but wasn’t clean. Fan and ceiling had dust . Finger prints on walls. Computer chair was broken and missing arm. One light for bed was missing the cover. Previous guest must of had pet that chewed the molding and left paw prints on walls.
Within walking distance of the island and many other attractions
Stayed in May 2024
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Reviewed: May 27, 2024
Kristina
United States of America1 review5.0“It was okay, staff was nice, room was not too bad but wasn’t very cool and the shower was very slick. But the location w”- • Leisure trip
- • Family with young children
- • Two-Bedroom Suite
- • Stayed 2 nights
- • Submitted from a mobile device
The bedroom in the back was really hot and the shower is very slick. I slipped getting in and cut my leg and hit my back on the toilet which is now very bruised & might have to go to the doctor when it opens tomorrow.
It was close to everything
Stayed in May 2024
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Reviewed: May 24, 2024
Teresa
United States of America2 Reviews1 helpful vote5.0“Great location, decent hotel, staff members were very helpful.”- • Leisure trip
- • Group
- • Queen Room with Two Queen Beds
- • Stayed 7 nights
- • Submitted from a mobile device
Kept having problems with hot water for showering
Convenient
Stayed in May 2024
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Reviewed: May 20, 2024
Katina
United States of America1 review1 helpful vote6.0Pleasant- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
That the air conditioning didn't work great.
That it was a good distance to walk to the island.
Stayed in May 2024
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Reviewed: May 18, 2024
Nelda
United States of America2 Reviews1 helpful vote5.0“Building needs a major renovation.”- • Leisure trip
- • Solo traveler
- • Queen Room with Two Queen Beds
- • Stayed 1 night
There was flying nates (bugs) The door did not fit tight The lack of parking and unsafe feeling in the back of building where I had to park Front desk staff was not very friendly
Bed was clean and comfortable
Stayed in May 2024
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Reviewed: May 12, 2024
Kimberly
United States of America3 Reviews7.0“Will definitely stay again.”- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds
- • Stayed 2 nights
- • Submitted from a mobile device
Better lights.
The staff are great. They are on process of updating rooms. Will stay again!
Stayed in May 2024
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Reviewed: May 10, 2024
Amanda
United States of America3 Reviews5.0“Great location that's it”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 4 nights
- • Submitted from a mobile device
The staff was u friendly and when checking in the lady said I owed more money when I didn't bc I booked with booking. The pool was too small and always crowded, someones kid threw up in it, so it was closed for 2 days. There was construction all over.
The location was great!
Stayed in March 2024
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Reviewed: May 9, 2024
Kyle
United States of America3 Reviews1 helpful vote6.0“Decent, no bugs”- • Leisure trip
- • Group
- • Three-Bedroom Family Suite
- • Stayed 3 nights
- • Submitted from a mobile device
Rooms weren't dirty but they weren't clean.
Decent place worth the price for what we needed.
Stayed in May 2024
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Reviewed: May 9, 2024
Wrecker
United States of America4 Reviews5.0Fair- • Leisure trip
- • Couple
- • King Suite
- • Stayed 1 night
- • Submitted from a mobile device
Parking is terrible no parking except across the street
Stayed in May 2024
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Reviewed: May 8, 2024
Bridget
United States of America1 review1 helpful vote7.0Good- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
Room could have been cleaned better
Location
Stayed in April 2024
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Reviewed: May 6, 2024
Stephanie
United States of America1 review7.0“Check in was easy, staff was friendly and answered all my questions. Room was a decent size , Hotel was at a great locat”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
The floor of the room was dirty had hair, dust, and crumbs all over it. towels had hair on them, toilet kept running.
Great location, Friendly staff. Room was clean except floor.
Stayed in May 2024
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Reviewed: May 5, 2024
Lori
United States of America9 Reviews2 helpful votes5.0“It served the purpose.....but you get what you pay for......”- • Leisure trip
- • Solo traveler
- • King Suite
- • Stayed 3 nights
The whole place felt...I don't know....sketchy I guess would be the best word. I was there by myself and I kept my head on a swivel. No one ever did anything to make me feel unsafe specifically. There were just a lot of people milling around and you couldn't tell what they were up to. I guess the property is under construction because there were dumpsters taking up some of the very few parking spaces close to the building. There is a parking lot behind the building, but if you have your hands full, it's a haul. The elevator was in terrible shape and there was only one so if that goes out, you're in trouble because you'll be climbing stairs with your luggage. The rooms were OK and it looks like some things have been redone, but it's like they hired Cousin Larry to do it who just gets by....things were left exposed that should've been covered when finishing the job. Apparently that's how they plan to leave it because if you look close you can see it in the pictures for the property....look below the desk ends -- there's white particle board or something visible. It almost looks like they've sat it up on a reem of paper, but it's not a reem of paper.... The shower and bathroom looked to have been renovated recently, but the couch that had a pull out bed looked like it was left over from 1985 and maybe hadn't been cleaned since them. The bed was comfortable enough...not great, not terrible. The light switches were in some of the weirdest places....sometimes behind doors that were opened over them (specifically the doors between the bathroom and the bedroom in the king suite). Several sockets were hanging out or uncovered. The light in the vanity area was hanging out of the ceiling. BTW -- to get the mirror light to work, you turn on the wall switch and then touch a little button on the mirror itself. Quite an unusual, "fancy" detail for such a not-fancy place.
The price was slightly lower than many other places, but you get what you pay for. :-/ Location was good for where I was needing to be (LeConte Center) but otherwise, it was right in the middle of shops and businesses with no buffer between the properties. The front desk staff, especially the lady working at night, was very kind and helpful.
Stayed in May 2024
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Reviewed: April 30, 2024
Becky
United States of America1 review2 helpful votes6.0“Would I stay here again, probably, but I would love to see the pool and elevator areas cleaned up.”- • Leisure trip
- • Group
- • Two-Bedroom Suite
- • Stayed 2 nights
I loved being so close to resturants, attractions, walking distance to just about anything. I loved the 2 bedroom set up. The front desk staff was extremely kind and friendly.
I loved the price point for a 2 bedroom in the middle of Pigeon Forge, close to attractions. I was disappointed with the indoor pool. Not enough parking. And while the rooms were clean, the outside and near elevators (and the inside of the elevators) was lacking. Dirty, graffiti, not at all similar to the interior.
Stayed in April 2024
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Reviewed: April 30, 2024
Amber
United States of America4 Reviews7.0“Better than last time”- • Leisure trip
- • Family with young children
- • Presidential Suite with Kitchenette
- • Stayed 2 nights
- • Submitted from a mobile device
The pool is a little dirty and could use some updates to the bottoms and sides. Kids kept getting scratched by it
Good location, room was clean
Stayed in April 2024
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Reviewed: April 22, 2024
Patricia
United States of America1 review1 helpful vote6.0Pleasant- • Family with young children
- • Presidential Suite with Kitchenette
- • Stayed 2 nights
- • Submitted from a mobile device
It needs some major updates and better maintenance, the couch needs to be trashed the plug ins are out of date and dangerous some are broken and exposed there was ants in the room and on the balcony if more pride was taken in the looks of the hotel it would be a very nice place to stay
The hotel is in a very good location
Stayed in April 2024
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Reviewed: April 22, 2024
Megan
United States of America6 Reviews1 helpful vote5.0“It’s alright for a one night stay, but not for multiple nights.”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 2 nights
- • Submitted from a mobile device
Dirty, noisy, needs updating
The convience to attractions/restaurants
Stayed in April 2024
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Reviewed: April 20, 2024
Kim
United States of America4 Reviews5.0“Even stayed an extra night and wouldn’t even discount the room because we complained about it may have to think about it”- • Leisure trip
- • Family with young children
- • Presidential Suite with Kitchenette
- • Stayed 3 nights
- • Submitted from a mobile device
I didn’t like the fact that the house keepers came in my room while I was gone and the room wasn’t that clean we had to wipe off the countertops and the floor wasn’t swept
The location was great
Stayed in April 2024
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Reviewed: April 20, 2024
Kathy
United States of America5 Reviews7.0Good- • Leisure trip
- • Family with young children
- • Two-Bedroom Suite
- • Stayed 2 nights
- • Submitted from a mobile device
Trash container in front of room in parking lot blocking viewl
Staff. Size of room pool
Stayed in April 2024
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Reviewed: April 18, 2024
Mark
United States of America4 Reviews3 helpful votes7.0“Would stay here again”- • Leisure trip
- • Couple
- • Two-Bedroom Suite
- • Stayed 1 night
- • Submitted from a mobile device
Construction
2 rooms
Stayed in April 2024
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Reviewed: April 17, 2024
Sonia
United States of America3 Reviews5.0Fair- • Leisure trip
- • Family with young children
- • Three-Bedroom Family Suite
- • Stayed 1 night
- • Submitted from a mobile device
The room was dirty especially the shower, and the pool needs to be redone several ppl including some of my family got cuts and scrapes the pool bottom was so rough and it was dirty after we got in you could see how filthy it was!
The location and price
Stayed in April 2024
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Reviewed: April 16, 2024
Manisha
United States of America1 review6.0Pleasant- • Leisure trip
- • Family with young children
- • Two-Bedroom Suite
- • Stayed 1 night
- • Submitted from a mobile device
Outside of room skip was there
Need more clean up
Stayed in April 2024
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Reviewed: April 15, 2024
Sara
United States of America2 Reviews1 helpful vote5.0“Overpriced”- • Leisure trip
- • Couple
- • King Room
- • Stayed 3 nights
- • Submitted from a mobile device
Paid full price for a room getting renovated
Walking distance to a lot of attractions
Stayed in April 2024
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Reviewed: April 15, 2024
James
United States of America5 Reviews1 helpful vote5.0“Fair budget hotel - great locations/ needs updates”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 2 nights
- • Submitted from a mobile device
Property in need of major TLC - repairs/updates and cleaning
Friendly staff and location
Stayed in April 2024
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Reviewed: April 11, 2024
Bethany
United States of America8 Reviews6.0Pleasant- • Leisure trip
- • Family with young children
- • Two-Bedroom Suite
- • Stayed 2 nights
- • Submitted from a mobile device
The heat didn’t work. The room next door fought all night. There was a shortage of towels.
The location was great
Stayed in April 2024
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