6303 Chef Menteur Highway 10, New Orleans, 70126, United States of America
#167 of 170 hotels in New Orleans
Guests' ChoiceBased on 2323 hotel reviews
5.1Cleanliness
5.9
Comfort
6.0
Location
5.7
Facilities
5.7
Staff
6.9
Value for money
6.0
Free WiFi
5.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 9, 2024
Lonnesha
United States of AmericaTo many nets flying around Water was extremely to hot
The price was decent for 3 nights
Stayed in May 2024
Reviewed: May 4, 2024
Stegall
United States of AmericaTv problem
Room was clean and east to get to
Stayed in April 2024
Reviewed: May 2, 2024
Dale
United States of AmericaNo Iron, No Coffee Maker, You could feel the springs in the Bed, Mold was present underneath the sink and toilet rocked.
Price and Maintenance People were helpful about trying to fix things.
Stayed in April 2024
Reviewed: April 26, 2024
Ron
CanadaPool was only open one of the two days. Not sure why. Breakfast was limited. No bread. No bagel. No protein. No fruit. A lot of noise in the night not just from the adjacent highway.
Front counter staff was A plus very helpful patient and polite.
Stayed in April 2024
Reviewed: April 25, 2024
Curtis
United States of AmericaOnly thing I didn't like was when I booked room it showed it would be a King sized bed and a queen sized . It both beds appeared to be full or queen.
I liked everything for the most part.
Stayed in April 2024
Reviewed: April 25, 2024
Lakendra
United States of AmericaThe housekeeper shouldn’t have entered my room while I was sleeping. If she saw a person there when she opened the fort she should have turned around and exited.
I made a complaint to the manager that I was asleep in my room and didn’t hear anyone knock but I woke up and the housekeeper was in my room and I was laying in bed naked. It scared me so bad bc when I opened my eyes she was standing in the mirror looking at me. I almost grabbed my weapon in which could have been bad. I asked her why was she in my room while I was asleep and she didn’t even speak English. The manager told me that she came in to put new towels that I requested. I said to her I went and picked up my own towels in the lobby. I asked for a partial refund due to I was traumatized being that never happened and the manager told me she couldn’t refund me due to I requested towels. I tried telling her I did but went into the lobby myself to get them.
Stayed in April 2024
Reviewed: April 22, 2024
Maria
United States of AmericaWhat breakfast?? Not good
Stayed in March 2024
Reviewed: April 19, 2024
Cj
United States of AmericaThe outlet plugs need to be recharged and it needs a microwave.
I like the staff
Stayed in April 2024
Reviewed: April 15, 2024
Shalisia
United States of AmericaHad roaches in bathroom , covers stain
Nice area that it’s located in
Stayed in April 2024
Reviewed: April 15, 2024
Latoya
United States of AmericaThe pillow cases had mildew on them. The floor wasn’t swept. It didn’t seem like the room was cleaned.
The staff were helpful and the location wasn’t too bad. It was close to the places we wanted to visit
Stayed in April 2024
Reviewed: April 8, 2024
Robert
United States of Americathere were no trash cans in the room. No door safety latch which did bother me.
everything was as expected. not the best location, but I was just looking for a bed for the night and the price was good. Good ice machine.
Stayed in April 2024
Reviewed: April 1, 2024
Hicks
United States of AmericaFront desk staff except Tyrtell. She was nice . . no coffeemaker/ coffee// tea or microwave or snack vending machine. . There was one tiny old rusty microwave for the rooms without them..
It was continental. It was adequate.
Stayed in March 2024
Reviewed: March 25, 2024
Lionell
United States of AmericaSurrounding area outside hotel not pleasant
Didn’t eat breakfast
Stayed in March 2024
Reviewed: March 20, 2024
Sherry
United States of AmericaNo coffee in room
Missed the breakfast :(
Stayed in February 2024
Reviewed: March 19, 2024
Angelica
United States of AmericaThe further you are away from the main office you won’t get any WiFi. And the water ran on hot so taking showers had to be really fast
The room was clean and nice actually
Stayed in March 2024
Reviewed: March 11, 2024
Dillon
United States of AmericaProperty Management; Room Aesthetics; Drug-Use External Smell Around Premises; Neighbors; Bystanders
Shower; Gated Parking System
Stayed in March 2024
Reviewed: March 11, 2024
Temeka
United States of AmericaOld rusty and bugs
N/a
Stayed in March 2024
Reviewed: March 6, 2024
Chasity
United States of AmericaPolice were called to remove a guest from a room. Heard gun shots late at night.
Gated
Stayed in March 2024
Reviewed: March 3, 2024
Michelle
United States of AmericaRequested towels, never got them! Had to go buy my family some. The floors were filthy.
The price! Front desk staff was nice!
Stayed in March 2024
Reviewed: March 1, 2024
Briggs
United States of AmericaThe fact that it’s prostitution and other people make this hotel bad when it actually ok u know then my door lock was broken before I even got in my room and I don’t wanna get charge for that I’m not even from New Orleans just came from out of town just visiting 😃
The staff was very much friendly and I love the whole feeling like home again
Stayed in March 2024
Reviewed: February 19, 2024
Karen
United States of AmericaNo microwave in the rooms… Ask where the ice machine was and did they have a microwave so o could warm up our food… I was told where it was and when I made to the door, I smelled nothing but strong ass pee… It smelled like an outdoor house… I changed my mind and didn’t even want the ice out of there and I definitely didn’t go in to use the microwave. Our room door wouldn’t close all the way and the dead lock on the door was broken. I will never stay at this hotel never again…
Nothing
Stayed in February 2024
Reviewed: February 19, 2024
Carol
United States of AmericaIt was too much noise a lot of gunfire
Clean room
Stayed in February 2024
Reviewed: February 18, 2024
Marjorie
United States of AmericaThe room had a lot of roaches.
The breakfast was fine.
Stayed in February 2024
Reviewed: February 15, 2024
Monica
United States of AmericaThe bed was extremely uncomfortable which led us to leave a day early since we were in pain from sleeping in the bed that felt caved in in the middle. Linen had burn marks on them. Shower was dirty. Paint peeling off ceiling. Hole in the wall. Very worn down hotel appearance wise.
The Staff was friendly and it was affordable.
Stayed in February 2024
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