The buffet meals at The Terrace were poor: not enough choice, pre-cooked and tired food. No other choice for breakfast or lunch.

Great location, good room

Stayed in May 2024

Limited services, lounge was closed

Location , the wild horses

Stayed in April 2024

Service slow at dinner.

Food great. View great. Waiter great.

Stayed in April 2024

See above.

For the money I paid, the service and room cleanness are poor. No shampoo or soap in the shower, and no fresh towels or room service during our stay.

Stayed in April 2024

The view is spectacular. We watched the sunset and did some stargazing in the evening. Wild horses from the nearby Ute reservation came to graze directly outside our room, which was really cool to watch.

Stayed in October 2023

The restaurant on site was very short staffed, it being the end of the season, so we opted for much faster take out and ate in our room once and once in the Lodge library space. Food was very tasty.

Great to be right inside Mesa Verde Park. I loved our balcony where I sat about an hour before sunrise and gazed at the sky stuffed with stars and savored the immense and wonderful silence.Rooms are on the small side but comfortable.

Stayed in October 2023

The lodge is quiet simple.

Location. You are in the middle of the Mesa Verde National Park.

Stayed in October 2023

Toilet paper holder was non-existent. I did not like handling a half-used roll of paper that was sitting on the back of the toilet. Coffee maker messed up a couple of times, but it did make coffee for me and friends in the next room. Their coffeemaker did not work. There were no maps to be handed out, they were out.

Room was comfortable. I have stayed here before and had better views, but this stay was adequate.

Stayed in October 2023

The mouse poop in the room

I like how the rooms were updated and the location is beautiful.

Stayed in October 2023

Rooms are past due for carpets and flooring.Can hear thru the walls way too easily .

Location

Stayed in October 2023

Location is great! The rooms are cozy and clean.

Stayed in October 2023

the heating unit was worn out and the fan was too noisy to sleep at night

view, silence

Stayed in October 2023

I thought the place was just fine - don't have any grand expectations and you'll like it - no tvs in room again didn't bother me , internet slow - but u r in the middle of a national park. You had to walk to a different location to get breakfast - not bad for me but maybe other people.

Old fashioned lodge In Mesa verde - at the top of the park. Each room has a balcony. It is dated but it's this hotel or camping. There was a main lodge building where u can get a decent dinner (great views) in summer u can sit outside rheee us a pub if u can't get into the main restaurant I liked the trout and the hominy salad - beds comfy, room clean, bathroom ok small but clean (ample hot water)- zero glamor. Did I say the sunrise on my deck was amazing At the main lodge there is a game room, pool table, pac man, place to watch movies. Nice staff -

Stayed in October 2023

floor mat for bathroom shower, pods for coffee maker and coffee mugs, facial tissues, poor sound proofing in walls, no breakfast provided

Location, easy check in, available parking

Stayed in October 2023

Rooms are small, but adequate. Our room was a little dusty.

Love the views! The rooms are decorated in a cute southwest motif. Great water pressure in the shower.

Stayed in October 2023

Room small. Pretty poorly built, but decent in this remote area. Shampoo, conditioner, body wash totally empty, we walked to the desk and got a bar soap and the rest in tiny condiment containers (our first time seeing this, it looks like you have some mayo as shampoo). Wifi is none in the room, you need to sit at the lobby for that. Best to bring your favorite book. Large restaurant for breakfast and lunch with large windows, make sure you check the time when they close.

Inside the national park so it's very convenient, nice and quiet place in the middle of the high desert. Restaurant for dinner is good, good food and nice large place with good service and views.

Stayed in October 2023

The walls were so thin conversations, noises and smoke made it into our room much to our discomfort. A microwave would have been a welcome addition to the refrigerator. Staffing levels were not adequate to accommodate the number of guests staying within the park.

The view was nice as was the location within the park. The room provided a place to unwind after a day in the park. A spartan room in a park such as this felt very appropriate.

Stayed in October 2023

View from room

Stayed in September 2023

Facility is run down. Problems with the toilettes, over-worked staff, barely scraping by.

Location was the main selling point as it provides easy access to Mesa Verde sites. Dinner was nice in the main restaurant.

Stayed in October 2023

it was right in the national park and had a little balcony to enjoy the sunset

Stayed in October 2023

the facilities help at the food court area were very impatient and not nice. had the other parts of the park open

we made reservations 6+ plus months in advance and had to barter for room with a better view. the room view was awesome, staff very helpful and friendly.

Stayed in September 2023

Upon arrival, we got our room key and unloaded the car and luggage into our room, only to find out we were given the wrong room. We found this out, not because of the staff at the check in counter, but from the couple who's room it was supposed to be. Super lame to have to pack everything back up and into the car and relocate. The room we ended up staying in was not clean, the floor were dusty and we couldn't even get into the bureau because it was smashed up against the bed. The restaurant service was also ridiculously slow and there was a disgusting fish smelling odor in the lobby of the hotel. Gross.

The location was terrific. Being in the park was a huge bonus and saved a lot of driving time.

Stayed in September 2023

While our room was clean and comfortable, it was a bit tight. What I was truly disappointed in was the view. We were the only ones staying in the “row” of rooms, our window and porch view was of a big bush. Many other vacant rooms had far better of a view of this beautiful part of the world. Since it was just the one day we were staying, we did not bother asking to be moved. However, I am in the hospitality industry and we always move/upgrade in instances such as this.

The location perfect to tour Mesa Verde

Stayed in September 2023

We reserved a deluxe double room with a view, and the unsmiling desk person snapped that we were lucky to get such a room on short notice. However, the room (#152) didn't actually have much of a view. It was partially obstructed by trees, so that our main view was of the two-storey block of rooms below. Despite Mesa Verde's designation as an International Dark Sky Park, we were blasted all night by the exterior lights of those rooms. It was a warm night, and the choice was to pull the shades down completely and have darkness but no breeze, or to have a breeze and light shining in our faces. In the end, we pulled the shades and left the front door open all night in order to get some air. This excess and obtrusive lighting really needs to be addressed, not only for the comfort of guests but also to be in compliance with Dark Sky guidelines. Other negatives (since you asked!): The bathtub tap dripped constantly. We had dinner at the restaurant and waited nearly an hour for the first dish and then received an over-salted salad that was truly inedible (new employee in the kitchen, it was explained). It took two hours to have a simple dinner that should have taken 45 minutes max. Overall, I'm glad we stayed there for the location, but I probably wouldn't return. We stayed in the campground the next night and enjoyed it.

The location inside the park is excellent, especially if you're planning on going out early for trail walks. The view, especially from the restaurant, is expansive and beautiful. The room was comfortable, quiet and rather elegant (gorgeous sink), although a bit small with all the furniture. Despite warnings about there being no wifi in the rooms, we had good connectivity in ours.

Stayed in September 2023