Owner could not find our reservation even though it was right in front of him. He didn't want us or his employees to help him. Threre was a little confusion at first and had to keep showing him my ID.

Location was great, right across from the Village. Comfortable with balcony, wife would not go out onto it but I did.

Stayed in May 2024

The bathtubs shower wouldn’t stay up and that was really annoying

It felt like we were stepping into another time

Stayed in April 2024

I didn’t like the checking in because it was confusing which lead to us being put in the wrong room. Then while taking a nap was startled when room door was open because it was supposed to be someone else’s room . Bummed out that we got stuck in the smaller room.

I like the location. I liked that it was walking distance to The Village.

Stayed in April 2024

I like it

Stayed in December 2023

I’m very tall and the foot board in the bed made it to small

It was easy to check in I was upgraded to a room with private balcony and view of courtyard and I could bring my service dog Great lrice

Stayed in December 2023

a lot of steps

location

Stayed in November 2023

The ease to get into the lounge area… could not get the keys to work.

Did not have breakfast. The location was central to everything.

Stayed in November 2023

Very cute old hotel with a nice patio and the use of a good sized kitchen.

Stayed in August 2023

Ceiling fan was noisy, sounded like it was about to fall apart on any speed except low. Shower head bracket was in the side wall at waist height rather than overhead, so we could not use it hands-free.

Very picturesque. Easy walk to Lake Arrowhead Village. The great room was very well decorated. Friendly and helpful staff. Check in and check out we’re super-easy.

Stayed in September 2023

We were looking to get away from Los Angeles for the weekend. Our last visit we stayed at the Lake Arrowhead Resort but their prices were really high this time of year. After a bit of searching I decided to reserve the Villa at the Fluer de Lac. There was heavy traffic so we arrived two hours late on a Friday evening. The hotel was easy to find, with easy parking. We went to the front office and called Roscoe and Isabelle came down and gave us a room key and showed us our room. I have a 6 year old boy, so the canopy bed, jacuzzi tub, spiral staircase and upper floor were perfect for us. The tv has a satellite hook up so it comes with HBO, Showtime etc. the remote wasn’t the best, but we didn’t spend a lot of time watching tv. The location is great, right next to the village. Visitors have 24 hour access to a full kitchen and a coffee maker with pods and a full selection of tea in the main lobby. The grounds have a European flair with plenty of places to eat outside. Isabelle will escort you to the private beach although there isn’t much parking if you go later in the day. She was a great host and the price can’t be beat.

Stayed in August 2023

Bed could be more comfortable. Mattress needs to be updated.

Quaint ambiance, refreshing change from standard hotels. Great water pressure.

Stayed in August 2023

Room was very small, no way to make the room cooler other than a ceiling fan made it difficult to sleep, bed was too soft for my liking

Facility was pretty, staff was very nice, location was convenient, price was very good

Stayed in August 2023

Road noise

The staff was very nice and helpful.

Stayed in July 2023

Room was a little dusty, is on the antique side but very fun!

Staff made us feel like family! Amazing location, very unique decor.

Stayed in July 2023

A/C turned off at 2am … no controls in room, had to open windows and put on fan A little noisy in patio area

Close to village Had central kitchen to store food and cook Quiet in my room

Stayed in July 2023

The linens appeared worn and old. Very small rooms. The hostess was a bit rude when I asked if they had laundry facilities, she made a commented "for the amount of money you spent on the room you shouldn't expect so much" ...what?? That was strange, and a bit out of line. They published the room for a price, and I booked it. What a strange comment.

The location was fantastic. Near Lake Arrowhead shops and restaurants.

Stayed in July 2023

Nothing

Everything

Stayed in July 2023

Lake access was difficult. Staff was rude when calling for help on this. Exact words were "stop calling here".

Breakfast was "do it yourself". Not good! Location was great.

Stayed in August 2022

Proximity to village, restaurants, hiking trails, concerts.

Isy... above & beyond. VERY nice, helpful. Isy was awesome & amazing. Would stay here again.

Stayed in July 2022

The owner needs to monitor the customers checking in---we waited for some time before we located the hotel manager in the back---she took very good care of us

We enjoyed the cleanliness and the staff. The owner's manager was fantastic!

Stayed in May 2022

See above

Randomly charged an extra $100... no too impressed there

Stayed in May 2022

The general vibe is what you see in the pictures--kind of out dated decor, large furniture, a little dusty. Our booking listed kitchenette details, but I think refers to the shared kitchen because we didn't have any of these in our room. We really didn't spend much time in the room and aren't too picky. If we stayed again, it would mostly be for the location and price.

My friends and I stayed in the Villa. We went mid-Feb, in between snows, which was beautiful (do beware of the stairs). We ran into Roscoe upon arrival and he showed us our room; otherwise I guess check in is down the stairs in the shared area. The location is great. A short walk to the village. -Pizza right down the hill was good! -Lake Arrowhead Brewing Company-great brewery on the edge of the Village. There was a food truck when we went. -Lake Arrowhead Boat Tour was a really nice way to see the lake. It's a 50 minute tour and you can by tickets at LeRoy’s Boardshop right by the dock. We bought our tickets an hour before (I think they only sell day-of) and got a coffee up the stairs while we waited. -The Grapevine had a brie bread bowl :0 and a lot of other good looking food that we didn't get to try. Right on the lake with in and outside seating.

Stayed in February 2022

It was a do-it-yourself breakfast such as frozen waffles for example. Not even any coffee ready in the morning. A bed and breakfast usually has a breakfast prepared for the guests. Very unsatisfactory.

Location was nice but breakfast was unsatisfactory

Stayed in January 2022

They could have put down a lot more salt to keep the ice from under foot.

Each room is its own little suite. very quiet. Love that they provide fully stocked kitchen. And they offer bottles of wine for good price.

Stayed in January 2022