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  5. Reviews of Forest Suites Resort at the Heavenly Village

Reviews of Forest Suites Resort at the Heavenly Village This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

1 Lake Parkway, South Lake Tahoe, CA 96150, United States of America

#27 of 59 hotels in South Lake Tahoe

Guests' Choice

Review Score

Based on 1033 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.0

  • Comfort

    8.1

  • Location

    9.4

  • Facilities

    7.7

  • Staff

    8.7

  • Value for money

    7.8

  • Free WiFi

    7.6

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 23, 2024

    9.0
    Excellent property, service, and location.
    • Leisure trip
    • Travelers with friends
    • Deluxe Two-Bedroom Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    The breakfast was great and was available later than most breakfasts offered at hotels. My only complaint was the hash browns were only so-so, haha. In other words, no complaints at all.

    The room was amazing, I had a two bedroom two bath suite, with a full kitchen. It was all updated and spotless. The hot tubs were open, warm, and clean, and one of the two pools was already open, heated to 80 degrees, in April. The staff was beyond nice and very helpful. The location is great, very close to the heavenly gondola and the casinos. Plus the property is right next to Van Sickle bi-state park with hiking trails.

    Stayed in April 2024

  • Reviewed: April 22, 2024

    8.0
    Excellent location, good value for money
    • Leisure trip
    • Family with young children
    • ADA Two Bedroom Suite
    • Stayed 3 nights

    Uncomfortable bad. Way too soft... other than that - nothing special.

    great location; room is big and clean. Would come back

    Stayed in April 2024

  • Reviewed: April 13, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • One-Bedroom Deluxe Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    kitchen could use a few items and hot pads when using the oven

    Great location and includes breakfast Kitchen and hot tub. Dated but comfortable

    Stayed in April 2024

  • Reviewed: April 11, 2024

    8.0
    Great location for the Heavenly Gondola. Room was very comfortable.
    • Leisure trip
    • Solo traveler
    • Standard King Room
    • Stayed 2 nights

    Pool, hot tub.,

    Stayed in March 2024

  • Reviewed: April 10, 2024

    9.0
    It's in perfect location, close to everything.
    • Leisure trip
    • Group
    • Deluxe Two-Bedroom Suite
    • Stayed 2 nights

    Cleanliness of the rooms.

    They were able to accommodate our early check in (with a fee) and room preference request.

    Stayed in April 2024

  • Reviewed: April 9, 2024

    8.0
    Good value for spacious 2 bedroom place walking distance to gondola if you don’t mind the noise and old accommodations
    • Leisure trip
    • Family with young children
    • Deluxe Two-Bedroom Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    The bathroom fan was extremely noisy, floor was very squeaky (we stayed on the first floor and could hear steps on floor above), second bathroom shower was small and bathroom lack paint

    Proximity to the Heavenly gondola and shops, free covered parking, very good breakfast and comfortable beds. Our room was partially remodeled.

    Stayed in April 2024

  • Reviewed: April 2, 2024

    9.0
    Great location, right next to the gondola.
    • Leisure trip
    • Family with young children
    • Deluxe Two-Bedroom Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    Breakfast wasn't very hot by the time we found a table. This is my only negative.

    Convenient location

    Stayed in March 2024

  • Reviewed: April 1, 2024

    9.0
    Loved our stay here. While the free surprise suite upgrade definitely elevated the experience, everything was clean, wel
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Price was a little higher than we hoped for but the free parking and giant breakfast made up for it.

    They have done a great job revamping an older hotel into a modern, inviting space. The location to the Gondola can’t be beat, and the breakfast and wine hour were major bonuses. The hot tub was nice and we appreciated free parking. We got upgraded to a suite (major bonus!) that was decadently luxurious - “this is practically the size of my apartment” said our Bay Area friend. Staff were super friendly and helpful.

    Stayed in March 2024

  • Reviewed: March 29, 2024

    8.0
    Very Good
    • Leisure trip
    • Group
    • Deluxe Two-Bedroom Suite
    • Stayed 2 nights

    Very old property but recently remodeled so looked fresh and felt clean. Loved that the property sits right under the Heavenly gondola and provided free parking and free breakfast! It is an older property but location cannot be beat.

    Stayed in March 2024

  • Reviewed: March 27, 2024

    8.0
    We enjoyed ourselves thoroughly and was reassured maintenance was happening this spring.
    • Leisure trip
    • Couple
    • One-Bedroom Deluxe Suite
    • Stayed 4 nights
    • Submitted from a mobile device

    Lack of maintenance

    Breakfast was delicious with many options.

    Stayed in March 2024

  • Reviewed: March 26, 2024

    9.0
    Great location, friendly helpful staff comfortable quiet area but the room could use some updating.
    • Leisure trip
    • Family with young children
    • 1 Bedroom Suite Pool Side
    • Stayed 2 nights
    • Submitted from a mobile device

    The rooms was old and no usb plug in.

    Great location. Friendly staff. The room can use some updating.

    Stayed in March 2024

  • Reviewed: March 24, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • 2 Bedroom Suite Pool Side
    • Stayed 2 nights
    • Submitted from a mobile device

    we went in March which was very cold and the heater would not work all the time. One morning we woke up and it was 63° and the heater would not even come on.

    Great location close to everything. Shops and restaurants.

    Stayed in March 2024

  • Reviewed: March 14, 2024

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Deluxe Two-Bedroom Suite
    • Stayed 2 nights

    The interior design is kind of old style, but very practical. The TV was not smart and we could not cast to it (except for Samsung Android which we did not have). But who wants to watch TV while in Tahoe?

    Great location, good breakfast, friendly staff. The rooms are huge and were very clean. Nothing to complain really! Would recommend to anyone!

    Stayed in March 2024

  • Reviewed: March 12, 2024

    7.0
    good
    • Leisure trip
    • Travelers with friends
    • Deluxe Two-Bedroom Suite
    • Stayed 4 nights
    • Submitted from a mobile device

    worn down/elevator didn’t work-going up an down in ski boots

    location/parking/breakfast

    Stayed in March 2024

  • Reviewed: March 10, 2024

    8.0
    Excellent value for the price. Location was great. Loved the daily breakfast and the wine hours
    • Leisure trip
    • Travelers with friends
    • 2 Bedroom Suite Pool Side
    • Stayed 7 nights
    • Submitted from a mobile device

    Cabinets need to be updated

    Location. Value. Staff. Breakfast

    Stayed in March 2024

  • Reviewed: March 10, 2024

    8.0
    Great location. Great value.
    • Leisure trip
    • Couple
    • One-Bedroom Deluxe Suite
    • Stayed 4 nights
    • Submitted from a mobile device

    A little run down/dated and could use a more thorough cleaning.

    Friendly. Good breakfast. Lots of activities. Homey vibe. Easy going place.

    Stayed in March 2024

  • Reviewed: March 6, 2024

    9.0
    Well-cared-for older facility with helpful staff is great for a skiing-focused stay
    • Leisure trip
    • Family with young children
    • Deluxe Two-Bedroom Suite
    • Stayed 4 nights

    Proximity to both the Heavenly gondola and the free Heavenly shuttle service to the California and Stagecoach bases is a big plus. Both are within 10 minutes walk at a moderate pace. (However, we waited 60-90 minutes in the Heavenly shuttle line during the blizzard conditions that prevailed during our stay. Go to the shuttle station early if the Gondola is not scheduled to open! ) The breakfast selections were quite good and plentiful. The breakfast service team was excellent. They work so hard, keep all items replenished, and are super friendly even during the morning rush hour. Lodge did a great job of extending breakfast seating options beyond the breakfast room into the bar and lounge. We had one repair needed. Maintenance showed up within 5 minutes of my evening call to the front desk, did a quick fix to get us through the night problem-free and a full fix the next day. The maintenance team were efficient, effective, great with communication, and very friendly and service minded. The same is true of the housekeeping team. The large entry way in our 2-bedroom suite was set up very well for a ski trip. There was plenty of room to hang four adults' damp gear in an open area such that everything dried overnight. We greatly appreciated that the hot tubs remained open during the three-day long blizzard conditions we experienced - and the loaner shovels. Hopefully a suite will be available during our next ski trip to South Lake!

    Stayed in March 2024

  • Reviewed: March 6, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • 2 Bedroom Suite Pool Side
    • Stayed 3 nights
    • Submitted from a mobile device

    Little outdated

    Close proximity to the Heavenly village and gondola

    Stayed in March 2024

  • Reviewed: March 2, 2024

    9.0
    We were upgraded free to a two bedroom family unit!
    • Leisure trip
    • Family with young children
    • Standard Room with Two Double Beds
    • Stayed 3 nights

    We had a lovely breakfast every morning.

    Stayed in December 2023

  • Reviewed: February 29, 2024

    9.0
    We'd stay here again!
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights

    Friendly staff, decent breakfast, comfortable/spacious room, great location, reasonable price. free/convenient parking.

    Stayed in February 2024

  • Reviewed: February 19, 2024

    8.0
    Good.
    • Leisure trip
    • Travelers with friends
    • Deluxe Two-Bedroom Suite
    • Stayed 1 night
    • Submitted from a mobile device

    long walks

    Nice

    Stayed in December 2023

  • Reviewed: February 15, 2024

    9.0
    Large room, suitable for traveling with children.
    • Leisure trip
    • Family with young children
    • Deluxe Two-Bedroom Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Check-in time is slow.

    Friendly staff, comfortable room, full amenities.

    Stayed in February 2024

  • Reviewed: February 12, 2024

    9.0
    Good location for access to skiing.
    • Leisure trip
    • Couple
    • One-Bedroom Deluxe Suite
    • Stayed 15 nights
    • Submitted from a mobile device

    Elevator not working, poorly equipped kitchen, some elements need updated.

    Excellent location, good staff and breakfast.

    Stayed in February 2024

  • Reviewed: February 4, 2024

    7.0
    unlucky decision
    • Leisure trip
    • Family with young children
    • ADA One Bedroom Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    breakfast is pretty good

    Stayed in January 2024

Showing 1 - 25

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