I think I said enough in the first paragraph.

The room was clean and yes some where to sleep. Bathroom was also clean. No complaints about that, but if you are traveling and look at the website it’s very misleading. Some of the normal stuff people use to get ready for an outing… iron & HAIRDRYER were not there!😡 I want to add that the nicest older black man that worked there found everything I needed for me in my room. He had everything waiting for me at front desk when I got back that day!

Stayed in February 2024

I DIDN'T LIKE ALL OF THE BROKEN LIGHT FIXTURES IN THE ROOM , THE ONLY LIGHT WAS THE FOYER CEILING LIGHT AND RANGR HOOD LIGHT , AND BATHROOM , NOT DESK OR FIXTURES ON THE NIGHTSTANDS

THERE WAS SOMEONE HAIR IN THE TUB

Stayed in November 2023

The bed was made up with dirty sheets. When asked about housekeeping they told me to strip the bed and bring the sheets down to the front office, to be able to get new ones.

Stayed in November 2023

Wasn’t clean enough, didn’t like the the hotel was missing things

That it was in a good area

Stayed in October 2023

There was people walking around all time of the night. Guy smoking weed outside uncomfortable. Women offering other inappropriate services very scary. The parking is bad especially for women being that there homeless people walking around the neighborhood.

The hotel was close to highway, had a 7-Eleven right across the street. The front desk lady was very pleasant and helpful.

Stayed in September 2023

The best thing there, the staff.. worked well, pleasant, helpful, understanding. However, the actual facilities were dirty and very unkept. Inside the room , some items outdated, old, broken, required changing immediately. No maid service until 2 weeks stay. No one collecting garbage or providing fresh linen. If you want you have to pay to get your room cleaned before the 2 weeks period, I am not a long staying guests. They should flag their guest accordingly in their PMS ( long stay, short stay, few days) and provide cleaning services. This facility should NOT BE SOLD to short staying travelers unless they are informed on what the hotel is also used for housing and tell their short-stay guest so we can select another property if we do not want to be in that situation . Who wants to pay almost $93 per night to be scared. I already paid in full so I did not know if I could cancel and get my funds back. I came from the Caribbean so I was not expecting this and although I was never threatened or hurt, I was not comfortable in this environment. Especially if I am paying to stay, it was not free. 14 nights!!! I was SCARED the 1st 4 days as anyone can see that it is used for persons who may be seeking housing and covered by government subsistence. Also some shady characters around as well ( they were not disrespectful or approaching though) . Kids running up and down, people sitting on chairs in the corridor. the corridors not scrubbed . My family and friends ensured I got into the room safely before driving off. I'm very disappointed in BOOKING.COM for having this as an option on their site. How do their evaluate properties to promote ??? There are 2 other Extended Stay Suites nearby ( wished I had known) that I would recommend rather than this one.

Stayed in August 2023

This review is hidden because it doesn't meet our guidelines.

I didn't like the fact that the microwave in my room was not working, the bathroom sink was not working properly and the toilet was shaking every time I sit on it, over all the place need some work

I can't comment on the brakefast because I didn't have any, the location is great but the elevator need some serious work also the hallway need to be clean . The hotel need to upgrade the furniture.

Stayed in April 2023

Room overall needs updating

Stayed in February 2023

Hotel is very dirty, inside and out

Stayed in April 2023

Everything

Nothing

Stayed in March 2023

Buy a ice machine and offer a bottle of orange juice or something. It would also be nice for them to actually have secured parking like the advertised. It states ( gated) in actuality it a fence. No gate in a shady area. I wouldn't let my wife or teen walk to the car alone even in the daytime. And best of all we requested a queen size and got a full sized bed

It was granola bars and muffins. No beverages other than coffee. So really disappointing .

Stayed in March 2023

horrible area. someone outside smoking weed. trashy parking lot. very sketchy area

room was clean

Stayed in January 2023

Customer service housekeeping

I won’t return

Stayed in January 2023

That there was no breakfast and that there was alotvof activity outside at night and i didnt feel safe.

The lady was very nuce at check in

Stayed in March 2022

old and tired

location

Stayed in March 2022

The door latch was broken. The part that should be screwed into the door was missing. The refrigerator made noise all night. Very difficult to sleep. The shower was difficult to turn and you had to shut it really tight to stop the water from running after showering. The curtain over the AC was too long so the air blew the curtain open. I had to put a shoe against it so the air would blow into the room.

Stayed in October 2021

Suspicious people around

It was very clean

Stayed in July 2021

The bed was broken and the area wasn’t suitable for cars .

The employees was efficient and understanding

Stayed in June 2021

The furniture in the room was scratch everywhere. The outside of the hotel (stairs, balcony, yard...) is very dirty, the front desk office also. And 4 times I went to the desk office, I didn't find any employee to help me. in the morning, at 07:05 I went to take my breakfast, there was nothing, only coffee and milk. And still nobody to help. If I could have a compensation for this treatment, I would have asked for it.

There is nothing to like about this place. I will never recommend this place to friends.

Stayed in May 2024

Staff

Stayed in May 2024

smoke smell in the beedrooms

only a coffe with a cookie. That’s not a breakfast

Stayed in May 2024

When I checked in and went to my room, I found out that the Internet and WiFi was down so there was no TV or phone. Guest relations was no help when I reached out to them via phone. For two and a half days there was no TV and no answers. They elevator was not working and my room was on the third floor. Recovering from a surgery less than a week prior, I was not looking forward to walk up and down stairs my entire stay.

The front desk staff was very nice and tried their very best to help.

Stayed in May 2024

Hello this is Kalina Prince. My husband Timothy Chadwell and I stayed at your extended stay America suites. We stayed May 16th-17th. I booked it through booking.com. On booking it saids breakfast is included, but that was a lie. When we got there on the 16th we checked in and the lady was sweet. We got our room key for room 238 and got our stuff and my husband and I were headed to room. We finally found the room 238 and when I tried to open the door with the key it wouldn't work, then my husband tried it and it worked for him. In room 238 we found the bed had been previously slept in and my husband checked the bathroom and there was pee in the toilet. We went back to the front desk and told her. She was kind and gave us another room which was 202. The second room was 202 that we got and it wasn't much better. This one had two live roaches, ants in the bathroom and the floor was dirty. On top of everything else my husband and I went to Publix before and got food to cook, because we had a kitchen and come to find out that no pots and pans were in the room. I don't understand that, because when we went and told the front desk lady, she said we have cups and plates, but if you come back tomorrow night we will have pots and pans. I told her we weren't staying another night. I am so glad we didn't stay another night. This hotel/motel is the worst ever. My husband and I want to see if we can get our money back. In regards, Kalina

Nothing at all.

Stayed in May 2024