12311 Santa Monica Boulevard, Los Angeles, CA 90025, United States of America
#99 of 382 hotels in Los Angeles
Guests' ChoiceBased on 458 hotel reviews
8.2Cleanliness
8.7
Comfort
8.6
Location
8.3
Facilities
8.3
Staff
8.8
Value for money
8.2
Free WiFi
8.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 24, 2024
Mariusz
PolandThe bed was large and we kept tripping over it. Small bathroom. Specific smell in the hotel.
Good location. Free parking.
Stayed in April 2024
Reviewed: April 22, 2024
David
United States of America-Had difficulty opening the room door. I had to call Sounder to get the hack-"Pull the door tight while putting in the number. " It's not cool. You should fix the door and get a new lock or door. View of garbage station out the only window.
Good location-no breakfast offered.
Stayed in April 2024
Reviewed: April 19, 2024
Tamra
United States of AmericaLike that it’s self access and clean. Staff very responsive by email.
Stayed in April 2024
Reviewed: April 17, 2024
Georgette
United States of AmericaStains on the carpet and had a funny smell. Bed was a little uncomfortable. If you have a low ridding vehicle, the garage will scratch up the front.
Reasonable, appeared as advertised. Bathroom was small but clean. Contact free checkin
Stayed in April 2024
Reviewed: April 16, 2024
Jeanne
United States of AmericaThe hotel itself is old. It’s covered in this old, outdated carpet and the room was very humid despite the weather being quite cool outside (60s) during our stay. This conveys to me that the building is old, has poor insulation, and hasn’t been renovated in a long time. It’s not worse than a 3 star hotel though certainly no better. The location is also why you’re paying a lot less than alternatives in Santa Monica which can certainly get $$$. There’s not really anything around - there’s a Starbucks that you can walk to within 5 mins, everything else is more like a 15 min walk.
The lobby area of the hotel is nice. It’s relatively updated and has plenty of space to work if that’s something you need during your visit. Entry into the building was secure and easy. We didn’t have any trouble with noise and the room had everything we needed.
Stayed in April 2024
Reviewed: April 10, 2024
Alice
United KingdomThe hotel wasn't really walkable from anything - but that's just LA anyway! It was a 10 min taxi ride into the centre of Santa Monica.
Fabulous hotel and fantastic price for Los Angeles. Lovely communal area with pool table and we couldn't have hoped for better parking facilities either.
Stayed in March 2024
Reviewed: April 8, 2024
Livingston
United States of AmericaSketchy neighborhood.
Updated and clean. Free parking
Stayed in April 2024
Reviewed: April 4, 2024
Kerstin
GermanyNice staff. Clean room. Good cosmetics in the bathroom
Stayed in April 2024
Reviewed: March 31, 2024
Monica
United States of AmericaToo noisy, busy intersections , so traffic day and night
Nice and modern facilities, roomy rooms, great location
Stayed in March 2024
Reviewed: March 25, 2024
Emily
United KingdomBar area wasn't complete or wasn't quite sure if you could use it yourself. Quite noisy road as you'd expect in busy LA area but earplugs were provided.
Great sized room with everything you need. Simple nice decor, easy check in and out no waiting around, free parking first come first serve basis. Location was okay for the price only a short taxi to main Santa Monica area/pier, close to Brentwood which was nice to explore and Bergamot Station Art gallery
Stayed in March 2024
Reviewed: March 17, 2024
Monica
United States of AmericaStreet facing rooms are quiet noisy , no staff was present at the time we checked out 5 AM
Good location, Nice facility, clean and modern rooms
Stayed in March 2024
Reviewed: February 22, 2024
Ronda
United States of AmericaYour front desk staff were fabulous And kind well done in that regard. Your cleaning staff could use some help. Two days my room was not cleaned until after 4 o’clock, nor was my daughter’s room and in addition the cleaning staff left my daughters room open. That did not make us happy at all
Stayed in February 2024
Reviewed: February 10, 2024
Ashraf
CanadaThe toilet wasn't cleaned that well. Toilet paper was very cheap, single ply. Carpet was old and dusty. First come first serve parking isn't great.
Good location, efficient check in and check out process
Stayed in February 2024
Reviewed: February 6, 2024
Mother
United States of AmericaWe did experience a couple of issues. The bathroom sink was clogged, and a continually alarm sound came out of the heater. The sink was repaired, but we were told the heater issue couldn't be repaired, and the accommodation for a room equal to the unit we requested wasn't available.
The security was very helpful in getting us into the building when we had issues with our entry codes. The restaurants were close. The patio provided fresh air and private access to being outside without having to leave the unit.
Stayed in February 2024
Reviewed: February 5, 2024
Manila
United States of AmericaNoise next door around 2 am
Clean comfort
Stayed in February 2024
Reviewed: January 30, 2024
Cardinali
NetherlandsNothing everything was great
Very clean and safe property with 24h security
Stayed in January 2024
Reviewed: January 8, 2024
Katarina
CanadaThe room was heavily sprayed with febreeze which made us feel like something was being covered up. The beds were not very comfortable and the carpet had stains. Overall, it was a decent price for LA.
The room was large, it was nice to have coffee and tea available. We appreciated the free parking.
Stayed in January 2024
Reviewed: January 7, 2024
Harun
United States of AmericaRoom walls have almost no isolation, we can clearly hear the conversations from next door. We have had a stressful night due to guests in the next room have a noisy “bed activity”. If not with kids we wouldn’t care that much but families planning to stay there bear this risk in their mind. Beside front desk, personnel are very nice and welcoming, I really can’t say anything bad for the hotel beside noises from neighbor rooms.
Rooms are newly remodeled, very clean and nicely decorated. We have stayed 3 days as family with 2 teenage kids and room size was really good to accommodate us with large luggages. Personnel are very helpful and kind.
Stayed in January 2024
Reviewed: December 30, 2023
Enrique
United States of AmericaThe rooms are not so good isolated, we were hearing someone walking above us during the night. Clean of the room is not included, it has an additional fee of $40. There wasn’t any vending machine to buy some drinks or food, although there is a comercial area for n front of the hotel.
Good location, parking included, good shower and big screen at room. Staff was friendly, there was a billar downstairs to play a game and relax. Close by car to Santa Monica Pier and Beverly Hills.
Stayed in December 2023
Reviewed: December 16, 2023
Jean-claude
FranceNo view and very close to the opposite rooms
The location.the space of the room.the staff.
Stayed in December 2023
Reviewed: December 14, 2023
Eve
United States of America1. Prior to my arrival I have received a multiple emails stating "ACTION NEEDED - please complete your pre-arrival verification". Every single time I click on the either link (there were 2 provided in each email) NONE of them was working... The company that owns the hotel should update their website prior to sending emails to their guests. 2. The facility could use a restaurant for breakfast. 3. While the front desk clerk was very nice, I was not informed about a nearest restaurants, things to do, or a wifi log in. 4. The hotel definitely need an ice machine - I couldn't find one anywhere so I asked a front desk person to get me some ice from their break room.
The hotel has a great location on the west side of LA, just a few minutes drive from Santa Monica and the beach. The property was very basic, but clean and quiet with a security on site.
Stayed in December 2023
Reviewed: November 23, 2023
Benoit
Francestores or restaurant around
ease of access, parking and late check-in
Stayed in October 2023
Reviewed: November 13, 2023
Abbey
AustraliaThe location was a little bit in a liminal space--kind of close to locations but also quite far away. There were easy access to bus locations and very easy to take an Uber anywhere and you're not too far away.
Staff were incredibly lovely and helpful and went above and beyond even without being asked to, building super nice and clean, the facilities were great and far more than I expected them to be also.
Stayed in October 2023
Reviewed: October 26, 2023
Angela
AustraliaThe location wasn’t extremely convenient if you don’t have a car just because it’s not walking distance to Santa Monica or Venice Beach so you have to Uber, and then it’s not close to the rest of LA attractions (particularly with traffic). The bunk beds had a bit of a hostel vibe but was very nice and well finished.
Very new and modern. Lovely and accommodating staff, had everything we needed.
Stayed in October 2023
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