4150 North MacArthur Boulevard, Irving, TX 75038, United States of America
#17 of 85 hotels in Irving
Guests' ChoiceBased on 39 hotel reviews
8.7Cleanliness
8.9
Comfort
9.2
Location
9.1
Facilities
8.9
Staff
9.1
Value for money
7.5
Free Wifi
7.5
Real Bookers. Real stays. Real opinions.
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Showing 1 - 25
Reviewed: March 26, 2024
Casillas
United States of AmericaNothing.
The facilities were very nice, and the staff was awesome. Cory and Kris were amazing.
Stayed in March 2024
Reviewed: March 12, 2024
Linda
United States of AmericaNothing
The staff was amazing!!!
Stayed in March 2024
Reviewed: September 21, 2023
Kemberly
United States of AmericaLocation and Staff was excellent!comfortable
Stayed in September 2023
Reviewed: August 23, 2023
Michelle
United States of AmericaIncredible property. Incredible staff thank you Marcus Sanchez, and Kyle, for making our stay very enjoyable.
Stayed in August 2023
Reviewed: July 17, 2023
Jones
United States of AmericaIt was beautiful and comfortable everywhere we went on the property.
Stayed in July 2023
Reviewed: January 2, 2023
Barbara
United States of Americalocation close to people we were visiting
Stayed in November 2022
Reviewed: November 27, 2022
Pamela
United States of AmericaRoom neighbors were a little loud and hot tub occupants were loud
The food and service was good. The housekeeping staff was very accommodating, and efficient.
Stayed in November 2022
Reviewed: January 30, 2022
Thomas
United States of AmericaAwesome
Stayed in January 2022
Reviewed: January 29, 2022
Wendy
United States of AmericaExcellent service, lovely accommodations! Thank you! Wendy George
Stayed in January 2022
Reviewed: December 13, 2021
Leslie
United States of Americaeverything
Stayed in December 2021
Reviewed: August 16, 2021
1986
United States of AmericaThe extra perks such as hot tea & lemon/cucumber water was not available in the spa, extra blankets in the room, mini bar was not stocked, and food menu is limited and quality overpriced.
Spa, rooms were comfortable.
Stayed in August 2021
Reviewed: June 26, 2021
Wan
United States of AmericaCrowded pool during the day
Wonderful and relaxing getaway for the weekend.
Stayed in June 2021
Reviewed: June 2, 2021
Tyler
United States of AmericaThis is a beautiful hotel. Staff is great and food is good. I think Covid was the only issue. Its not just this hotel but most have the restrictions. I just don't like the restrictions. Not there fault.
Stayed in April 2021
Reviewed: August 5, 2023
Campbell
United States of AmericaIt took between 35 to 45 minutes to get our drinks at pool side food took 45 minutes. We were woke up at 7:50 am by sawing, hammering.
Staff at front desk and bar were excellent
Stayed in August 2023
Reviewed: January 13, 2023
Patrick
United States of AmericaGiven the price of our stay, there were a few things that were subpar and, frankly, not acceptable. First, the television in the room was inferior and came across as a means by which the hotel tried to gouge its own customers. Unlike those in most hotels (including those that are considerably cheaper) either the television was not a smart tv or its streaming options were limited to pay-per-view., meaning that you could not log in to your Netflix, YouTube, or other streaming accounts. Smart TVs have become industry standard in hotels for this very reason. However, in order to watch anything other than live, basic cable at Las Colinas, you had to pay for it, and at a completely unreasonable price point. TVs at Las Colinas should not be inferior to those at much cheaper hotels. But they are, and adding insult to injury, they make you *pay more* just to be able to watch anything of your choosing. Second, the towels and robes in the room were about as soft as sandpaper. At a hotel this expensive, they should be spa quality, no exceptions. Instead, they were stiff, scratchy, and altogether uncomfortable. One could literally buy nicer towels and robes at Walmart, on the cheap. I cannot for the life of me understand why this is a corner the hotel would choose to cut. Third, the mattresses were stiff, uncomfortable and low quality. When paying over $500 per night at a hotel, one of the very first things a guest expects is a high quality, luxury mattress that allows for a comfortable, rejuvenating night sleep. An uncomfortable mattress is the surest way to alienate many guests, myself included. I’m not exaggerating when I say that the mattresses at a Holiday Inn Express are much more comfortable. The mattresses in our room at Las Colinas were more comparable to those at a Ramada. Ruminate on that for a while. Lastly, the furnishings in our room simply were not commensurate with the price we paid. They felt dated, cookie-cutter, cheap, and a very, very far cry from luxury.
The staff was very courteous and went above and beyond to accommodate me and a friend who both happened to be stranded in Dallas at the same time on account of a blizzard. The food from the steakhouse restaurant was excellent.
Stayed in December 2022
Reviewed: October 10, 2021
Kimberly
United States of AmericaNeed to be updated badly. Tiny showers and old technology. Room service menu was limited. For the price of the rooms we expected a lot more.
The pool
Stayed in October 2021
Reviewed: September 19, 2021
Brinleigh
United States of AmericaRoom and patio looked directly into a crowded putting green. Rooms in double room were DOUBLE sized beds, not queen sized beds as is expected and typical. Hotel was apparently unable to accommodate moving us to another room. We changed hotels since we were left no other option.
Stayed in September 2021
Reviewed: August 30, 2021
Wilkinson
United States of AmericaI booked a room to congratulate my wife on her birthday. The view from the room I chose was a valley, but the view from my room was the roof of a building. When we arrived, there was no waiter at the entrance of the hotel. During the epidemic, I received a notice requesting to wear a mask, but there were basically no masks in the hotel, and the chairs made by the guests were not disinfected by waiters. I did not see anyone doing sanitation all day in public. Mosquitoes everywhere.
Location, swimming pool,spa
Stayed in August 2021
Reviewed: July 18, 2021
Yaniv
United States of AmericaThe rooms are not updated and disappointing. Can find much better hotels for half the price
Stayed in July 2021
Reviewed: January 5, 2024
Sturm
United States of AmericaThere are no comments available for this review
Stayed in January 2024
Reviewed: August 7, 2023
Sebastian
United States of AmericaThere are no comments available for this review
Stayed in August 2023
Reviewed: December 19, 2022
Michael
United States of AmericaThere are no comments available for this review
Stayed in December 2022
Reviewed: August 25, 2022
Sonia
United States of AmericaThere are no comments available for this review
Stayed in June 2022
Reviewed: August 16, 2022
Garcia
United States of AmericaThere are no comments available for this review
Stayed in August 2022
Showing 1 - 25
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