160 West 25th Street, Chelsea, New York, NY 10001, United States of America
#375 of 414 hotels in New York
Guests' ChoiceBased on 892 hotel reviews
7.1Cleanliness
7.2
Comfort
7.3
Location
8.7
Facilities
6.9
Staff
7.9
Value for money
7.0
Free Wifi
8.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: January 31, 2024
June
SwitzerlandVery cold in the room, the walls are thin so it is very loud as you hear other guests and outside world
Location was amazing!! Nice Staff, clean rooms.
Stayed in January 2024
Reviewed: January 30, 2024
Dwijapada
IndiaVery good Location
Stayed in January 2024
Reviewed: January 12, 2024
David
SpainThe room for 4 people was the same size as the room for 2. Too tight. Not recommendable to book a room for 4
The location
Stayed in January 2024
Reviewed: January 11, 2024
Lauren
United KingdomIt was super noisy
Good location and spacious room
Stayed in November 2023
Reviewed: January 11, 2024
Anita
United KingdomFirst room was cramped and extremely noisy as next to a very loud club with a private party until well into the early hours x. We complained and moved to the 10th floor, which was a better room but issue with blocked toilet and Bath room flooded. This was rectified immediately thankfully .
Central position for attractions
Stayed in December 2023
Reviewed: January 8, 2024
Blu
United States of AmericaThe lights beside the bed did not work, the bathroom door very squeaky
Location and clean
Stayed in January 2024
Reviewed: December 31, 2023
Erin
AustraliaStaff were not interested in helping. Someone on our floor was smoking weed at 2am. You could smell it. I went down to reception to complain and the desk clerk shrugged their shoulders and asked what she was expected to do. She gave me some air freshener and told me to spray that. I told her if she wasn’t going to act on the smell I was also making a noise compliant from the same room. She was like yeh I’ll send someone up to check it out. I waited outside my room for 30mins and no one came up.
Room was great for what we needed. Two beds and a shower. Could do with an extra suitcase stand and side table.
Stayed in December 2023
Reviewed: December 31, 2023
Jacqueline
United KingdomThe view but it didn't matter as we were out every day
Good location, clean accommodation
Stayed in December 2023
Reviewed: December 31, 2023
Paul
United KingdomThe pub in the hotel wasn't my cup of tea.
Great location, just outside the busy times square area. Comfy beds and clean rooms. For the price we paid we were happy with what we got. Good tube links with in 5 minute walk from hotel.
Stayed in December 2023
Reviewed: December 22, 2023
Muzammil
PakistanCan’t believe this is part of Marriott chain.
Small rooms than it shows in pictures on the website.
Stayed in December 2023
Reviewed: December 18, 2023
Daniel
New ZealandSmall room, noisy, some dodgy characters on the same street at night, did I mention noisy? Not for light sleepers...
Good location, pillow was super comfy, wi-fi was super fast, good selection of TV channels
Stayed in December 2023
Reviewed: December 8, 2023
Gouldsbury
IrelandFound the bedroom really cold, and the area where you check in so a little tiny.
Close by to everything, and after a busy day coming back to a clean room
Stayed in November 2023
Reviewed: December 7, 2023
Tessa
United States of AmericaThe room was smaller than I expected. It was still okay.
The location was wonderful. The evening staff was great.
Stayed in December 2023
Reviewed: December 7, 2023
Joanne
United KingdomA little tired, could do with a good clean and redecoration
Location and comfort
Stayed in December 2023
Reviewed: December 6, 2023
Johnny
United States of AmericaIt was not like the photos on the booking site
It was in a convenient location.
Stayed in December 2023
Reviewed: December 4, 2023
Patricia
United KingdomCan't fault it for what we paid but bedroom lighting could be better.
Corner room with 2 double beds had ample space. Room was cleaned daily, towels changed daily, Rooms were very clean, as we're towels and bedding. For the price the hotel was spot on. Great location for exploring Manhattan.
Stayed in December 2023
Reviewed: December 1, 2023
Erandi
United States of America.
It was convenient and easy access to the most Subway stations
Stayed in November 2023
Reviewed: November 29, 2023
Roy
United KingdomReception was sometimes poorly staffed and restaurant facilities poor
Location to subway and restaurants
Stayed in November 2023
Reviewed: November 13, 2023
Randall
United States of AmericaRoom was too small to accommodate more than one large suitcase -- no place to put any additional luggage. Bathroom could have used a modernization -- starting with more towel racks. No face washcloths were provided. Sheer window curtains would have been a nice touch that afforded more light and privacy in the room. Airport shuttle service was spotty and our reservation was messed up.
Hotel location is good. Facilities were clean and functional. Staff was friendly and helpful. Beds were comfortable.
Stayed in November 2023
Reviewed: November 8, 2023
Felipe
MexicoRoom is small, there is not fridge, everything seems to be old.
Location, it is in the middle of multiple things.
Stayed in November 2023
Reviewed: October 23, 2023
Rosemarie
United States of Americalobby area could be nicer no refrig
all okay!
Stayed in October 2023
Reviewed: October 22, 2023
Karen
IsraelThe furniture is a bit outdated ... New York style ... anyway, room was comfortable.
The hotel is very well located, 5min walk to the closest subway, coffee shops and convenience stores all there. You can also walk to Times Square, ~20min. There is a fitness room downstairs although a small one. Initially we had a room facing the street with no special view, we then moved to a high floor room with a superb view of Manhattan - partial of course - skyline. The beds were comfortable and we had enough space in the closet. The staff was always corteous and willing to help, mainly in reception but also housekeeping.
Stayed in September 2023
Reviewed: October 18, 2023
Sanna
FinlandRooms were worn out and very small.
Location and view were great.
Stayed in October 2023
Reviewed: October 16, 2023
Andre-jacques
United States of AmericaBasement/lower floor where you grab ice creeped me out a little.
It's a great location. The hotel itself is fine ("fine" seems like the best word). It's not particularly good or particularly bad. What I would expect for the price.
Stayed in October 2023
Reviewed: October 13, 2023
Yvette
United States of AmericaWe arrived late... So we had to accept what was available but they did offer to change our room once another became available but the other ladies didn't want to repack.
The staff- Second to None! David is exceptional- Very helpful and informative. Everyone was extremely pleasant.
Stayed in September 2023
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