Reviews of Four Points by Sheraton Manhattan SoHo Village This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
66 Charlton Street, SoHo, New York, NY 10014, United States of America
#314 of 418 hotels in New York
Guests' ChoiceReview Score
Based on 614 hotel reviews
7.6Score breakdown
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Cleanliness
7.9
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Comfort
8.0
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Location
9.0
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Facilities
7.5
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Staff
8.7
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Value for money
7.5
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Reviewed: May 26, 2024
Sonja
Australia11 Reviews1 helpful vote8.0“Good base to explore the city”- • Leisure trip
- • Family with young children
- • Guest room, 2 Queen
- • Stayed 5 nights
- • Submitted from a mobile device
Breakfast expensive - Rooms small but expected
Close to many attractions and the subway
Stayed in May 2024
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Reviewed: May 14, 2024
Lorenzo
France15 Reviews8.0“Not bad”- • Leisure trip
- • Solo traveler
- • Guest Room, 1 King
- • Stayed 4 nights
- • Submitted from a mobile device
Altogether Good room (for NYC), no particular defect, apart from noisy. Good position for my needs
Stayed in May 2024
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Reviewed: May 14, 2024
David
United Kingdom1 review7.0“Good location and clean hotel. Enjoyed my stay in NY!”- • Business trip
- • Group
- • Guest Room, 1 King
- • Stayed 4 nights
Coffee machine didn't have a plug nearby to the desk surface. Room lights were not close to the bed to turn off
Clean room. Welcoming staff.
Stayed in May 2024
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Reviewed: May 12, 2024
Chinwe
Nigeria4 Reviews2 helpful votes8.0“Comfortable room, however, for the price it should have come with breakfast.”- • Leisure trip
- • Family with young children
- • Guest Room, 1 King
- • Stayed 1 night
- • Submitted from a mobile device
I had issues with my connectivity. The Internet connection was poor, and it took a while and a couple of repeated calls before it was resolved.
Stayed in April 2024
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Reviewed: April 13, 2024
John
United States of America1 review9.0“easily met expectations”- • Leisure trip
- • Solo traveler
- • Guest Room, 1 King
- • Stayed 1 night
fair price, cleanliness, great location,
Stayed in April 2024
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Reviewed: April 1, 2024
Adriano
Switzerland11 Reviews1 helpful vote7.0Good- • Business trip
- • Solo traveler
- • Guest Room, 1 King
- • Stayed 3 nights
No real breakfast buffet (filter coffe and muffins on a bar) Hotel bar small and in the middle of the lobby Lack of privacy due to basically no noise cancelling in the room - one could hear all conversations of other rooms or corridors. Too noisy overall. A&C too loud and not efficient, either too cool or too warm
Stayed in March 2024
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Reviewed: April 1, 2024
Carolyn
United States of America1 review7.0“Great location, but way too cramped for anything other than a short stay.”- • Leisure trip
- • Family with young children
- • Guest room, 2 Queen, High Floor - 15 and above
- • Stayed 5 nights
The room was too cramped for 3 people to stay in. There was only one foot of space between one of the beds and the bathroom door. The closet is poorly designed and can't accommodate more than 1-2 coats at a time, plus it uses 1/3 of the space for a useless ironing board and iron (who irons anymore?). In addition, the room was sadly lacking a microwave or little refrigerator. I suppose I should have seen that in the room description, but given all the hotels I've stayed in, I assumed that was the default, to have a microwave and fridge.
The location was excellent and the beds were comfy.
Stayed in March 2024
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Reviewed: March 16, 2024
Maria
United States of America21 Reviews6 helpful votes8.0Very Good- • Leisure trip
- • Solo traveler
- • Guest Room, 1 King
- • Stayed 3 nights
- • Submitted from a mobile device
The front desk staff is usually OK, however the last time I stayed one of them was pretty rude.
Very clean and comfortable hotel. The location is great. I always stay here when I go to NYC
Stayed in March 2024
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Reviewed: March 15, 2024
Jessica
Canada20 Reviews5 helpful votes8.0“Four Points hotel is ideally situated and the rooms are spacious and clean.”- • Leisure trip
- • Family with young children
- • Guest Room, 1 King
- • Stayed 2 nights
- • Submitted from a mobile device
Perhaps the price could be more reasonable, but it is New York. I wish the price better reflected other world cities like Florence, Rome, Montreal, Toronto, Paris.
We found the location to be excellent- a 5 minute walk into Greenwich Village and bordering Tribeca/Soho the other direction. Subway was an ideal 2 mins away. The hotel's king size rooms are a fair size for the price and the cleaning staff was very kind. It was good of the front desk staff to store our bags on check out day so we could continue to enjoy the city before our flight. They were also good at communicating pre-arrival.
Stayed in March 2024
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Reviewed: March 1, 2024
John
United States of America17 Reviews3 helpful votes7.0“location and price makes this a decent deal”- • Leisure trip
- • Solo traveler
- • Guest Room, 1 King
- • Stayed 1 night
small room with no view
location was superb
Stayed in February 2024
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Reviewed: February 24, 2024
Tim
United States of America2 Reviews9.0“All was good”- • Leisure trip
- • Couple
- • Guest room, 2 Queen, High Floor - 15 and above
- • Stayed 1 night
location for our venue
Stayed in February 2024
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Reviewed: February 2, 2024
Elle
United States of America4 Reviews3 helpful votes7.0“Our stay Was quick- the room was cramped. It was okay for the night/quick trip”- • Leisure trip
- • Family with young children
- • Guest room, 2 Queen
- • Stayed 1 night
- • Submitted from a mobile device
Bathroom fixtures all loose
Location was good
Stayed in January 2024
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Reviewed: January 29, 2024
Laurie
United States of America3 Reviews8.0“Comfortable and clean, but noisier than expected”- • Leisure trip
- • Couple
- • Guest room, 1 King, High Floor,15 and above
- • Stayed 1 night
- • Submitted from a mobile device
Rooms are small, even for NYC. The door to the bathroom is frosted glass, so if you’re traveling with someone and need to use the bathroom in the middle of the night, the light will likely wake you up. The walls are not that thick; but running the AC /heat creates white noise / buffer to help drown out loud neighbors and more than the typical NYC traffic (which normally doesn’t bother me).
Front desk staff was very friendly and helpful. Hotel lobby cozy and cute. Room was extremely clean and comfortable, and nicely appointed. Nice to have shampoo, etc. and hairdryer so you don’t have to bring. Excellent location for weekend in SoHo /Greenwich Village.
Stayed in January 2024
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Reviewed: January 20, 2024
Veruschka
Panama11 Reviews3 helpful votes7.0“Very small, the elevators take a long time. Ok”- • Leisure trip
- • Family with young children
- • Guest Room, 1 King
- • Stayed 6 nights
- • Submitted from a mobile device
The location is not that great
The rooms were adjacent The Italian restaurant has amazing pasta
Stayed in November 2023
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Reviewed: January 19, 2024
Veronica
Argentina9 Reviews1 helpful vote9.0Wonderful- • Leisure trip
- • Family with young children
- • Guest Room, 1 King
- • Stayed 3 nights
distance between 2 rooms requested
confortable beds
Stayed in December 2023
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Reviewed: January 12, 2024
Anthony
Ireland1 review7.0“Christmas vacation”- • Leisure trip
- • Family with young children
- • Guest room, 2 Queen
- • Stayed 8 nights
- • Submitted from a mobile device
Bar man was brilliant, really nice guy.
Stayed in December 2023
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Reviewed: December 20, 2023
Victoria
Australia16 Reviews1 helpful vote9.0“We had a great stay in this well located property with friendly staff and comfy beds!”- • Leisure trip
- • Group
- • Guest room, 2 Queen
- • Stayed 6 nights
The bed was very comfortable and the room was very quiet even for NYC. The staff were always warm and friendly and very helpful. The complimentary tea, coffee and hot chocolate in the foyer was great especially as the weather was getting cool.
Stayed in November 2023
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Reviewed: December 9, 2023
Yurike
Indonesia3 Reviews7.0Good- • Leisure trip
- • Family with young children
- • Guest room, 2 Queen
- • Stayed 4 nights
- • Submitted from a mobile device
The room was very small, we didn't have enough space for our luggages🥲
Excellent location
Stayed in December 2023
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Reviewed: December 5, 2023
Christy
United States of America6 Reviews7.0Good- • Leisure trip
- • Family with young children
- • Guest room, 2 Queen, High Floor - 15 and above
- • Stayed 4 nights
- • Submitted from a mobile device
So small, we slept in a room with two doubles and four people. If I would have known it was this small I would have booked two rooms. The air was never right, we were either freezing or roasting. The cost after Thanksgiving doubled compared to the rest of the year.
Love the neighborhood, close to great food and the subway station. Soho has some great shops.
Stayed in December 2023
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Reviewed: November 27, 2023
Antonio
United States of America8 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • Guest room, 2 Queen, High Floor - 15 and above
- • Stayed 4 nights
- • Submitted from a mobile device
No fridge and microwave in the room
Location and cleaningness
Stayed in November 2023
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Reviewed: November 25, 2023
Mohamed
United States of America9 Reviews1 helpful vote9.0“Comfortable and peaceful stay in the heart of lower manhattan.”- • Business trip
- • Family with young children
- • Guest room, 2 Queen, High Floor - 15 and above
- • Stayed 1 night
- • Submitted from a mobile device
Tiny gym, but better than nothing. Vending machine only had one brand of cola.
Great spactious rooms, bathroom, comfortable beds, and amazing free coffee at the lobby. Excellent location. Our stay was peaceful and quiet compared to other city hotels I’ve stayed at, but I got a higher floor thanks to booking.com’s deal and was pleasantly surprised by its direct impact on comfort.
Stayed in November 2023
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Reviewed: November 25, 2023
Justine
Australia4 Reviews7.0Good- • Leisure trip
- • Solo traveler
- • Guest Room, 1 King
- • Stayed 6 nights
- • Submitted from a mobile device
The room I had was aged and the noise from other guests all hours of the night made it terrible for sleeping. The lift was also dodgy and took a long time to arrive.
Location
Stayed in November 2023
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Reviewed: November 6, 2023
Miichaeld
United States of America38 Reviews5 helpful votes9.0Wonderful- • Leisure trip
- • Solo traveler
- • Guest Room, 1 King
- • Stayed 3 nights
Goot small room with AC, big window, nice restroom, a bar with a chair to work from and a closet. Great location.
Stayed in August 2023
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Reviewed: November 2, 2023
Elizabeth
United Kingdom9 Reviews7.0“Comfortable stay with helpful staff.”- • Leisure trip
- • Couple
- • Guest Room, 1 King
- • Stayed 4 nights
- • Submitted from a mobile device
The fact the restaurant was independent and closed on a Sunday (bar and restaurant) and shut early for a Friday (by 11).
Comfortable, large bed. Helpful staff when we had an issue with a very noisy group in the room next to us.
Stayed in October 2023
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