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Reviews of Four Seasons New Orleans This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

2 Canal Street, French Quarter (Vieux Carré), New Orleans, LA 70130, United States of America

#18 of 170 hotels in New Orleans

Guests' Choice

Review Score

Based on 164 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.3

  • Location

    9.3

  • Facilities

    9.4

  • Staff

    9.1

  • Value for money

    8.5

  • Free WiFi

    9.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 9, 2024

    9.0
    Very comfortable hotel with strong service
    • Leisure trip
    • Couple
    • Deluxe Four Seasons River-View Executive Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    Few issues with in room dining - poor quality of food but they immediately took it off the bill and sent a bottle of wine as an apology!

    Extremely comfortable room

    Stayed in May 2024

  • Reviewed: February 9, 2024

    10
    We were pampered and treated with kindness.
    • Leisure trip
    • Family with young children
    • Superior City-View Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing!

    Immaculately clean Staff was thoughtful, attentive & professional Beautiful facilities & amenities

    Stayed in February 2024

  • Reviewed: February 6, 2024

    10
    I would love to stay there again and often.
    • Leisure trip
    • Family with young children
    • Superior City-View Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Not a thing.

    It is immaculately clean with fresh furnishings. Staff went to extremes to help me celebrate a milestone birthday. Front desk staff are extraordinary as are doormen. Location is gorgeous and convenient. Brunch was excellent with outstanding wait person.

    Stayed in February 2024

  • Reviewed: January 16, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior City-View Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Amazing rooms, very elegant hotel in the heart of New Orleans

    Stayed in January 2024

  • Reviewed: October 18, 2023

    10
    Excellent base for visiting NOLA, overlooking the Mississippi River
    • Leisure trip
    • Couple
    • Premier City-View Room King
    • Stayed 4 nights
    • Submitted from a mobile device

    Luxury hotel so what’s not to like

    Stayed in October 2023

  • Reviewed: October 3, 2023

    10
    Stayed for several days to move my daughter into Tulane. It was perfect in every way. Thank you!
    • Leisure trip
    • Family with young children
    • Deluxe City-View Room King
    • Stayed 7 nights
    • Submitted from a mobile device

    Nothing it was great

    Beautiful, immaculate, loved it

    Stayed in August 2023

  • Reviewed: September 14, 2023

    10
    Such an amazing experience
    • Leisure trip
    • Family with young children
    • Superior City-View Room
    • Stayed 3 nights
    • Submitted from a mobile device

    N/A

    Staff was friendly, hotel clean, overall beautiful. Made me feel special on my birthday with a note and cute cake. Loved the bar!

    Stayed in September 2023

  • Reviewed: September 6, 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Superior City-View Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Beautiful place

    Stayed in September 2023

  • Reviewed: August 21, 2023

    9.0
    More than I expected, would recommend!
    • Leisure trip
    • Couple
    • Deluxe City-View Room King
    • Stayed 1 night
    • Submitted from a mobile device

    A designated smoking area for people with the habit.

    The restaurant on the 5th floor has a lovely aesthetic and view! The rooftop pool was beautiful!

    Stayed in August 2023

  • Reviewed: August 18, 2023

    10
    Fabulous hotel. Staff amazing. Décor fantastic. Really an excellent hotel
    • Leisure trip
    • Couple
    • Superior City-View Room
    • Stayed 3 nights
    • Submitted from a mobile device

    All was excellent

    Loved everything. Absolutely fabulous hotel

    Stayed in August 2023

  • Reviewed: August 18, 2023

    10
    A Favorite Four Seasons property, and I've been to A LOT of them. It has a rich boutique feeling!
    • Leisure trip
    • Group
    • Accessible Mobility Premier City View Two Double
    • Stayed 2 nights

    I have nothing to say about what I didn't like, it's all so great!!

    I just absolutely LOVE this hotel! Although it's the Four Seasons, it's small and quaint! Super welcoming entrance, the interiors of all the spaces are modern and clean line with a lot of style and natural materials. It's such a pleasant space to be in. The gym is fantastic! I love exercising there, great equipment, lots of space, plenty of water and towels, and even some morning Java available. They also have coffee, water, and fresh snacks throughout the day in the lobby. And the restaurant "Miss River" is also very good with local cuisine.

    Stayed in August 2023

  • Reviewed: August 8, 2023

    10
    Absolutely amazing
    • Leisure trip
    • Couple
    • Superior City-View Room
    • Stayed 4 nights
    • Submitted from a mobile device

    There wasn’t one thing we didn’t like.

    Everything. The attention to detail. The friendliness and service of the staff. The room so comfy! Couldn’t fault it.

    Stayed in August 2023

  • Reviewed: July 31, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Accessible Deluxe City View Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing

    Everything

    Stayed in July 2023

  • Reviewed: July 24, 2023

    10
    It's nice
    • Leisure trip
    • Family with young children
    • Accessible Mobility Premier City View King
    • Stayed 4 nights
    • Submitted from a mobile device

    The hotel is 5stars because everyone Very nice

    Breakfast it very good location it very nice I enjoy everything in the hotel ⭐⭐⭐⭐⭐

    Stayed in July 2023

  • Reviewed: July 17, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior City-View Room
    • Stayed 1 night

    Everything was great.

    Stayed in July 2023

  • Reviewed: July 10, 2023

    10
    Perfect
    • Leisure trip
    • Solo traveler
    • Deluxe Four Seasons River-View Executive Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Concierge team Quality Place View …

    Stayed in July 2023

  • Reviewed: July 10, 2023

    10
    My stay at the Four Seasons hotel in New Orleans was flawlessly perfect.
    • Leisure trip
    • Couple
    • Superior City-View Room
    • Stayed 1 night

    My stay at the Four Seasons hotel in New Orleans was absolutely perfect

    I recently had a fantastic stay at the Four Seasons hotel in New Orleans and wanted to share my positive experience. The room was exceptional, providing a comfortable and welcoming atmosphere. The location of the hotel was also ideal, allowing easy access to the city's attractions and vibrant atmosphere. The beds were particularly comfortable, ensuring a restful night's sleep throughout my stay. Overall, I was highly satisfied with my experience at the Four Seasons hotel in New Orleans.

    Stayed in June 2023

  • Reviewed: July 9, 2023

    9.0
    Would definitely stay here again loved the hotel, the customer service was amazing and the location was great!
    • Leisure trip
    • Couple
    • Superior City-View Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Some of the rooms had scuffs on the walls so you could see it’s age a little bit but nothing too serious. I’m sure this is dependent on who you get but we felt the house cleaners were a bit rude.

    We loved how close it was in proximity to everything. Getting an Uber or Lyft was fairly cheap since we were close to everything. It was also a very private facility and quiet as well. Their customer service was the best I’ve ever received at any hotel.

    Stayed in July 2023

  • Reviewed: July 2, 2023

    10
    Four Seasons New Orleans is Exceptional
    • Leisure trip
    • Travelers with friends
    • Premier River View Room King
    • Stayed 4 nights
    • Submitted from a mobile device

    The pool wasn't as great as most other hotels, and the service was slow. We ordered some food and drinks and it took a really long time. It's not a huge drawback because I'm not really a hotel pool type of person, but I probably wouldn't hang out there again.

    Beautiful accommodations. I stayed in a premier king room overlooking the river. The location was excellently situated between all French Quarter, Garden, and Warehouse Districts. The staff was very attentive and friendly and went out of their way to be helpful. For those who like to keep their fitness up while on vacation, this hotel as one of the better gyms I've ever seen. There is a restaurant on the same floor as the gym and spa that is incredible! The food was so amazing, my friend and I ate there a couple of times despite the fact that there are cheaper options elsewhere. There are lots of great restaurants in walking distance too. The rooms are about as high tech as you can get. They make sure all your needs are accounted for and easily accessible. Room service staff was top notch!

    Stayed in June 2023

  • Reviewed: July 2, 2023

    9.0
    Superb but a bit soulless. Not the best value for money but an exceptional location and superlative service. Just a bit
    • Business trip
    • Couple
    • Superior City-View Room
    • Stayed 1 night
    • Submitted from a mobile device

    Lacks in character, but to be fair you know what you’re getting when you stay at a four seasons.

    Location and facilities were wonderful.

    Stayed in June 2023

  • Reviewed: June 5, 2023

    10
    perfect hotel
    • Leisure trip
    • Couple
    • Deluxe City-View Room King
    • Stayed 3 nights
    • Submitted from a mobile device

    i liked everything. no notes:

    cleanliness, amenities, style

    Stayed in June 2023

  • Reviewed: May 14, 2023

    10
    wonderful
    • Leisure trip
    • Couple
    • Premier City-View Room King
    • Stayed 4 nights

    The coffee was not hot and our cup vibrated off of the machine two times and the lights were a challenge to operate.

    staff,location,facility,room,furnishings

    Stayed in April 2023

  • Reviewed: April 26, 2023

    10
    amazing
    • Leisure trip
    • Couple
    • Deluxe River-View Room King
    • Stayed 2 nights
    • Submitted from a mobile device

    staff, rooms, pool area. enjoyed everything

    Stayed in April 2023

  • Reviewed: March 20, 2023

    10
    I had an amazing first five star stay.
    • Leisure trip
    • Solo traveler
    • Superior City-View Room
    • Stayed 3 nights
    • Submitted from a mobile device

    great room, beautiful bathroom, great food, door man, friendly staff, and right on canal.

    Stayed in March 2023

Showing 1 - 25

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