3900 Wailea Alanui Drive, Wailea, Wailea, HI 96753, United States of America
#3 of 61 hotels in Wailea
Guests' ChoiceBased on 123 hotel reviews
9.3Cleanliness
9.7
Comfort
9.6
Location
9.6
Facilities
9.5
Staff
9.5
Value for money
8.0
Free Wifi
8.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 23, 2024
Harris
United States of AmericaLit
Everything
Stayed in May 2024
Reviewed: May 15, 2024
Mikhail
United States of AmericaWe had noise issues, trucks in the neighboring property and loud roosters in the morning which seem to be just roaming free there
It's a typical high quality Four Seasons.
Stayed in April 2024
Reviewed: February 19, 2024
Nathalie
United States of AmericaEverything was perfect.
It was the best stay ever! The staff pays attention to every possible detail. They even remembered that I mentioned my sister got engaged and offered us a complementary drink. The facilities are wonderful, the staff is the best, and the beach is beautiful. Would come back anytime and very much recommend staying here.
Stayed in February 2024
Reviewed: January 15, 2024
Brian
United States of Americaour room was backed up to a road hence early morning noise.742 to the elevator is a long long walk.
enjoyed the coffee bar and smoothies in the morning. privacy pool was good.valet car service was excellent ++++ Spagos dinner was Excellent.....
Stayed in January 2024
Reviewed: October 14, 2023
Noria
SwitzerlandNothing
Everything :)
Stayed in September 2023
Reviewed: October 11, 2023
Martin
United States of AmericaThe whole resort is awesome. The service is exceptional.
Stayed in October 2023
Reviewed: September 10, 2023
Dario
United States of AmericaElegant, clean and high profile service Great restaurants and bars
Stayed in August 2023
Reviewed: September 7, 2023
Will
United KingdomMinor critique that the breakfast options/quality/value were not as good as anticipated. Expected the buffet to be a bit more varied given the size of the hotel.
Exceptional service and amenities. Superb hotel.
Stayed in September 2023
Reviewed: July 16, 2023
Courtney
United States of AmericaThe views were fantastic and the property was beautifully landscaped. Pool seating was not a problem!
Stayed in July 2023
Reviewed: April 25, 2023
Niall
United Kingdomsome of the guests were there to be seen (and unfortunately heard!!!). overly expensive food and beverages
beautiful location, magical setting, wonderful staff, all needs taken care of
Stayed in April 2023
Reviewed: April 8, 2023
Kelly
United States of AmericaVery expensive, which may not be assessable to some
Loved everything about Four Seasons! The grounds, the employees, the food, our room and amenities were all top notch!
Stayed in April 2023
Reviewed: March 24, 2023
Joy
United States of Americadirty beach. bad restaurant service
staff, rooms,location
Stayed in March 2023
Reviewed: March 14, 2023
Faith
United States of AmericaComplimentary juices as part of breakfast.
Wide choice.
Stayed in March 2023
Reviewed: January 9, 2023
Fem
United Arab Emirateslong lines of breakfast buffet and never able to get a sunbed in the adult pool were not acceptable for a four seasons (and it was not the highest season) hopefully they will find a way
great staff even though we had initially issues with the wifi and other things they were very accommodative
Stayed in October 2022
Reviewed: November 10, 2022
Yuqi
ChinaBoth shower and hair dryer are too old and ropy.
Nice location and survive, great view. everything is pretty good except shower and hair dryer.
Stayed in November 2022
Reviewed: October 13, 2022
Royster
United States of AmericaEverything. Serenity pool, restaurants, room all excellent. Service was probably the best of all.
Stayed in October 2022
Reviewed: October 3, 2022
Sara
United States of AmericaNothing!
We ate breakfast at Duo, lunch & dinner at Ferraro's, lunch at the pool. All our meals were outstanding with prompt and friendly service. We enjoyed flexibility in ordering menu items.
Stayed in September 2022
Reviewed: September 1, 2022
Katherine
CanadaMore seating available for adult pool. More options available for lunch.
Staff throughout hotel were better than excellent. Service outstanding.
Stayed in August 2022
Reviewed: June 24, 2022
Neal
United States of Americalocation restaurants staff
Stayed in June 2022
Reviewed: June 9, 2022
Marie
SpainFrom the moment we stepped out of the car the level of service exceeded any expectation. From the friendly staff through to the complimentary leis, bottles of water and tea area set up throughout the day with the special refreshing drink, the resort was a wonderful experience.
Stayed in May 2022
Reviewed: May 29, 2022
Jenifer
United States of AmericaPrice of food, some of the food, no self parking
Room, location, amenities, pool
Stayed in April 2022
Reviewed: May 24, 2022
Soo
SingaporeNothing really
Pampered. We felt so pampered during our stay, everything and anything we asked for was provided to us. The room was luxuriously comfortable, the hotel facilities were amazing. I could just go on. There was a slight hiccup - I requested for floral decoration in the room as we got married that day and I wanted to surprise my wife. This was supposed to be done while we were out having our ceremony, however to my horror, the room was not made by the time we got back, and the petals were arranged on an unmade bed. In fact we walked in together with the maid who was doing our room. Talk about awkward. Anyways, guest services did an amazing service recovery. We had a reservation at Ferraro's that evening - they arranged the best table for us (in my opinion) and treated us to a bottle of wine and an antipasti. This was completely unexpected, and they went above and beyond, I want to recognise the team for that.
Stayed in May 2022
Reviewed: May 14, 2022
Deborah
United KingdomNothing it was perfect
The staff was amazing
Stayed in May 2022
Reviewed: May 2, 2022
Ritesh
United States of AmericaRoom location and view did not match the expectation while booking.
Property cleanliness, friendliness of staff, the location of property, food
Stayed in April 2022
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