23 Lexington Avenue, Gramercy, New York, NY 10010, United States of America
#280 of 407 hotels in New York
Guests' ChoiceBased on 1391 hotel reviews
7.8Cleanliness
8.3
Comfort
8.2
Location
9.1
Facilities
7.9
Staff
8.4
Value for money
7.4
Free WiFi
8.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 4, 2024
Jennifer
AustraliaShower wasn’t hot enough. Also was cold on second day. Not enough shelving in bathroom for vanity bags ect
Size of room, the bed, the decor
Stayed in May 2024
Reviewed: May 3, 2024
Pascal
SwitzerlandAt the moment (May 2024) noise because of construction around the hotel, which is not the hotels fault.
Great location in midtown close to metro, restaurants, shopping and main tourist spots. Friendly staff, clean, good rooms.
Stayed in May 2024
Reviewed: May 3, 2024
Camilla
ItalyThere was a continuous noise of water flowing behind the wall; we couldn't understand if it was the hotel pump or the position of our room, the first one after the elevator. It ended up being a kind of white noise, so it was not too annoying, but still... Except for that, it was a good experience.
The location is perfect to walk around and move with the subway. The atmosphere is romantic. The staff was very helpful and kind. The room is big enough for New York standards, and the bed is very comfortable.
Stayed in April 2024
Reviewed: May 3, 2024
Rebecca
AustraliaSmall room
Location
Stayed in April 2024
Reviewed: May 1, 2024
Marcia
CanadaComfortable and modern in a great location
Stayed in April 2024
Reviewed: April 29, 2024
Theo
NetherlandsA little bit more space in the room for 2.
The staff was very kind and supporting. The roof top bar is great!
Stayed in April 2024
Reviewed: April 28, 2024
Jonathon
United States of AmericaWould it be difficult to provide a provide a coffee machine? Internet was spotty.
Excellent location. Daily cleaning staff were terrific and very friendly.
Stayed in April 2024
Reviewed: April 26, 2024
Ranjan
United KingdomLocation Decor Room design
Stayed in April 2024
Reviewed: April 26, 2024
Lawrence
United States of AmericaThe bed was too soft for me. Loud street noises, esp @ 23 & Lex (metallic clanging) woke me up. Not as bad on weekend.
Location, cleanliness, service
Stayed in April 2024
Reviewed: April 26, 2024
Crystal
United KingdomThe fridge wasn't usable, it was very hot and looked a little worse for wear on the inside.
Bed was really comfy, the perfect place to rest after a day of exploring the city. Loved the steamer, much better than an iron. Perfect location!
Stayed in April 2024
Reviewed: April 23, 2024
Jan
United States of AmericaMy friends and I arrived early before the check-in time. However, they allowed us to do an early check-in if the rooms were already available. If not, they offered to hold our belongings and suggested starting our city tour. Fortunately, one out of the two rooms was already available, so we settled in and started our day.
Stayed in April 2024
Reviewed: April 21, 2024
Ourania
FranceThere was an issue and we didn't have warm water one evening. It was fixed before the next morning, but it would be a nice gesture from the hotel to offer us a coffee or breakfast the following morning.
The room was big, comfortable and very clean. The location was perfect.
Stayed in April 2024
Reviewed: April 21, 2024
Alicia
United States of AmericaNo ice machines or access to ice except when the restaurant was open.
It was quaint. Very clean and nice. Loved the artwork and the feeling of home in the room.
Stayed in April 2024
Reviewed: April 19, 2024
Tracy
United States of AmericaThe front desk staff was lackadaisical upon our arrival, with barely a greeting or offer of assistance. Not a great first impression, although other staff made up for their lack of enthusiasm
The location was perfect, although the 23rd street construction made for a very loud room. The housekeeping staff was lovely as was the gentleman at the door.
Stayed in April 2024
Reviewed: April 16, 2024
Siofra
United KingdomNo tea making facilities in room. That was literally the only downside.
Really great location and lovely hotel. The room was very nice, the bathroom was particularly good. The bed was very comfortable.
Stayed in April 2024
Reviewed: April 15, 2024
Gillian
United States of AmericaMaybe a kettle in room to make a morning coffee
Room was great. Loved the King bed!
Stayed in April 2024
Reviewed: April 15, 2024
Miriam
Australiavery small bathrooms
good location and clean
Stayed in April 2024
Reviewed: April 14, 2024
Gavin
United KingdomNone
Location great price good staff sorted out room Issues with blind quickly
Stayed in April 2024
Reviewed: April 14, 2024
Shelley
United States of America2 of the 3 usb charging stations in the room didn’t work. Bathroom sink extremely small. Dinner was subpar.
Decor. Comfy bed.
Stayed in April 2024
Reviewed: April 12, 2024
Susie
United States of AmericaBathroom was tiny
Hero was a wonderful, kind help to me! Super nice staff!!
Stayed in April 2024
Reviewed: April 11, 2024
Angelika
Swedenit was a bit dark in the room as the window was partially blocked by the opposite wall. There were some school classes in the hotel so there was quite a bit of party going on but my earplugs solved that. Staff could have been friendlier.
I liked the size of the room, the complimentary water and the bathrobes. Everything was fresh and clean and the bed was comfortable. overall the location was perfect for my visit.
Stayed in April 2024
Reviewed: April 10, 2024
Sonia
United States of AmericaStreet noise made it hard to sleep.
Great location
Stayed in March 2024
Reviewed: April 9, 2024
Ivana
SlovakiaGreat location
Stayed in April 2024
Reviewed: April 9, 2024
Lisa
United KingdomThe staff and the ease of its location.
It was friendly and in a perfect location!
Stayed in April 2024
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