14173 Green Tree Boulevard, Victorville, CA 92395, United States of America
#13 of 16 hotels in Victorville
Guests' ChoiceBased on 160 hotel reviews
5.2Cleanliness
6.0
Comfort
6.1
Location
6.8
Facilities
5.8
Staff
6.8
Value for money
6.5
Free WiFi
4.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 21, 2024
Ortega
United States of AmericaThe air conditioners don't work here on some of them don't we will tell the guy up front and he tells us we couldn't do anything about it
I like how the customer services it's in a good location there's restaurants all around the places...
Stayed in April 2024
Reviewed: April 17, 2024
Vasquez
United States of AmericaRoaches and the bathtub didn't drain well.
Stayed in March 2024
Reviewed: April 10, 2024
Lea
United States of AmericaThe Wi-Fi never worked. The shower was either hot or cold. He couldn’t adjust it so he could take a shower. The door was so old and the weatherstripping was really bad and you could see light around the door. The window tent was peeling off of the windows and it looked really shabby.
Nothing
Stayed in April 2024
Reviewed: April 9, 2024
Kaylaa
United States of AmericaThe heater in my room didn’t work at all
The location was very convenient the property set up was lovely
Stayed in April 2024
Reviewed: April 3, 2024
Victor
United States of AmericaHow the staff is Judgmental. In witch Accusing me as a guest of wrong doing.
It's convenient
Stayed in March 2024
Reviewed: March 23, 2024
Zarko
Slovenianoisy and smelled on tobacco
cost
Stayed in March 2024
Reviewed: March 13, 2024
Brian
United States of AmericaRooms. Needs more lighting from night stands after few days stay started seeing bug walking around in bath room and kitchen
Location.
Stayed in February 2024
Reviewed: February 17, 2024
Hidalgo
United States of Americabetter attitude form head of house keeper nd security
the security picked who they wanted to b nice to nd who they want to help oiut
Stayed in December 2023
Reviewed: February 5, 2024
Robin
United States of AmericaThe smell was not pleasant. Used air fresheners. Did not have a stove or cook top as pictured.
I was able to check in early for work, separate living room with a work desk.
Stayed in February 2024
Reviewed: February 4, 2024
St
United States of AmericaI didn't like the roaches. The sink was clogged and worst of all, I had to be disrespected by an employee and called a foul name. Completely unacceptable!
Stayed in January 2024
Reviewed: February 3, 2024
Jennifer
United States of AmericaThe first couple of rooms that I was in first of all I did not reserve a handicap room and they put me in a handicap room with a walk-in shower when I was supposed to get a garden tub. The room reminded me of a hospital stay! Then there were things moving around in the room and it was like a parasite or something inside of the room. I took a video of it and showed the manager and they just shrugged their shoulders and said they can move me tomorrow! That is not very thoughtful I was very uncomfortable inside that room room 179! Since they've moved me to 285 I have felt a little bit better. Although I have to go downstairs to have my dog use the bathroom this room is more comfortable. It does not have a stove top like it shows in the picture and that is what I paid for they offered to bring me a hot plate. They're also is not a sofa bed as described in the booking description! It says that there are two beds in this suite and there are not! They said they took the sofa beds out years ago. That would have been nice to have updated on the website. Nothing has been comped to me for all of these problems.
I finally liked the room upstairs I have been here for over 7 days and had to move four times to get a comfortable room!
Stayed in February 2024
Reviewed: January 28, 2024
David
United States of AmericaNothing
Nothing
Stayed in December 2023
Reviewed: January 19, 2024
Igorio
United States of AmericaIt was cold, needs a little work. Other than that, it was decent.
Nice bed, clean . Affordable price
Stayed in January 2024
Reviewed: January 6, 2024
Lynne
United States of AmericaCock roaches in room. Door would not close right. No ice machine no pool no restaurant
The price
Stayed in December 2023
Reviewed: January 1, 2024
Danni
United States of AmericaCould be cleaner and it smells like cigarettes
No breakfast
Stayed in December 2023
Reviewed: December 30, 2023
Esmond
United States of AmericaThere was only one TV in the suite
Didn’t know you offered breakfast next time I’ll try out out and let you know.
Stayed in November 2023
Reviewed: December 30, 2023
Paul
United States of AmericaSheets and blankets were stained. Blanket had burn marks and holes, as if from cigarettes.
Great rates.
Stayed in December 2023
Reviewed: December 13, 2023
Newbold
United States of AmericaThey need a laundry room
I didn't know they serve breakfast
Stayed in December 2023
Reviewed: May 9, 2024
Larson
United States of AmericaNo air conditioning.
Price.
Stayed in May 2024
Reviewed: May 3, 2024
Sheryl
United States of AmericaThey have roaches crawling on the bed
Nothing, there are drug dealers here, cops every night
Stayed in May 2024
Reviewed: May 1, 2024
Morgan
United States of AmericaDirty carpet, poorly maintained building / room
Staff was friendly
Stayed in April 2024
Reviewed: April 30, 2024
Giovanni
ItalyThief went inside my room, everyone included all reception and owner completely do not care
Nothing
Stayed in April 2024
Reviewed: April 30, 2024
Kathy
United States of AmericaThe place smelled of cigarettes. Burn marks on the disgusting tub. Floor was tore up. Bed spread had tears. Pictures online were very old and the place looks nothing like them. It was a nasty place.
There was nothing I liked just too bad it was non refundable.
Stayed in April 2024
Reviewed: April 29, 2024
Phillip
United States of AmericaThe air didn't work the floor was piling up the latch on the door could be opened with a flat head screw driver
Staff were very nice
Stayed in April 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content