Have had trouble on two occasions with the door locks. Bed mattress are a little firm.

Quiet location.

Stayed in April 2024

The water in the shower never got hot-

The bed was very comfortable

Stayed in April 2024

No 1st floor rooms available and no elevator access for 2nd floor. Keys needed replacing every day, regardless of keeping them away from magnetic or electronics.

Easy location, clean and comfortable! Staff was friendly and helpful! Very dog friendly location.

Stayed in March 2024

the advertised hot tub was not working and the advertised restaurant was unexpectedly closed. should have been posted.

Stayed in January 2024

We stay quite often at the Gaia when traveling to see our grandchildren. It is always clean, quiet place to stay.

Stayed in December 2023

The grounds were not maintained very well. It was a distance from parking to the room.

Stayed in December 2023

The Spa, all though it was clean my massage was very poor

Stayed in December 2023

The center of the pods really need some style.

We like the water features.

Stayed in September 2023

Asked for ADA room but they gave them all away before we got there

Convenient

Stayed in August 2023

Room was Dusty. Hotel restaurant food was OK. Drinks and wine options were delicious. Bartender, restaurant staff and hotel staff were fabulous. Just didn't feel like a $194. dollar hotel.

Location was close to Hwy 5. Bed was comfortable and they had a fridge and microwave.

Stayed in August 2023

Comforter in room was damaged. Was difficult too reach reception and automated system was useless. Took over an hour too handle getting a replacement comforter. Pool gate card reader broken. Offered room service but reception said they were short staffed.

Pool! Ice machine was nearby, quiet area and rooms. Nice restaurant (had drinks and dessert). Nice lobby & grounds, pleasant employees, rooms fine w/large refrigerator.

Stayed in August 2023

Starting to really need some maintenance, broken gate to pool, doors got stuck, lights out in the bathroom, TP difficult to reach, ice maker out

Safe and interesting, decent restaurant

Stayed in August 2023

There are a few issues with maintenance (not cleanliness) that could be addressed. The outer doors are a bear to open with key cards, they just didn't seem to want to work (security feature or frustration?). There were provided ammenities such as a blow drier (wonderful, we didn't pack one!), which hadn't seen a cleaning or replacement (who checks that, anyway?) The pool and hot tub are quite nice, especially in the summer, but the gate key reader doesn't function.

We have been before on a company paid overnight. The experience was not the same as we remember, though much has changed everywhere. All of the staff and patrons are accomodating and lovely! Honestly, the rooms are very insulated, comfortable and enjoyable. Unbeatable for the price! The size is enormous, even with a king bed!

Stayed in July 2023

The grounds and water need work the stagnant water was discussing!

The lady at the front desk was present

Stayed in July 2023

Didn’t like the fact that they would not give a veteran discount was very disappointed with that and there was a 100$ hold put on my credit card that I didn’t know about until check in

It was close to our home as we had some electric issues at our house and needed a place to stay

Stayed in May 2023

outside grounds where unkept and landscaping needs a lot of attention.

inside rooms where fairly nice. But phone did not work and a lamp was broken.

Stayed in June 2023

No launch chairs at the pool

Rooms were clean

Stayed in June 2023

That I didn't get to stay longer and enjoy the pool and other amenities.

Nice setting, quiet and secure.

Stayed in June 2023

Rooms were not clean. Walls were extremely filthy. There were a lot of things broken or just not repaired throughout the room. My duvet was stained with ??

The location was great for where I was working in Happy Valley. The ambience and proximity to the river was peaceful.

Stayed in May 2023

The room was a disappointment. The chair wasn't stable as 1 leg was wobbly, the lighting was very poor for putting on makeup, and the room needed updating. The hotel needs renovating. Not a good value for money spent.

The location, grounds, and exercise room. The staff was very helpful and pleasant.

Stayed in May 2023

Nice location for those traveling with a pet. Spacious room with plenty of desk space and several chairs. Comfortable sheets. Nice to have a patio. Grounds were nice for the most part. Enjoyed the fountain and the areas with foliage.

Stayed in May 2023

Our room keys were always having to be fixed as they wouldn't work.

Rooms clean ,plenty of hot water, employees were nice..

Stayed in April 2023

Pillows to small and hard

Stayed in February 2023

Not enough lighting. Room number signs too small. Strangers tried to enter our room late at night.

Good location. Comfortable bed. Nice restaurant attached. Easy parking.

Stayed in January 2023