140 North 4th Street, Louisville, KY 40202, United States of America
#49 of 147 hotels in Louisville
Guests' ChoiceBased on 2473 hotel reviews
8.4Cleanliness
8.8
Comfort
8.9
Location
9.3
Facilities
8.7
Staff
8.7
Value for money
8.3
Free Wifi
8.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 30, 2024
Jasmine
United States of AmericaPool wasn't open.
Great staff and very clean. Close to all of the restaurants and bars.
Stayed in May 2024
Reviewed: May 30, 2024
Michael
United States of AmericaNot a problem but kind of wish they did room service.
Really lovely property in downtown.
Stayed in May 2024
Reviewed: May 29, 2024
Yolunda
United States of AmericaVery cold in all meeting rooms. The food was subpar.
The views and service
Stayed in May 2024
Reviewed: May 27, 2024
Janeece
United States of AmericaElevator logistics need to be reassessed.
Stayed in May 2024
Reviewed: May 20, 2024
Darla
United States of AmericaThe one thing that really bothered me was that there was a light fixture hanging out of the ceiling that could have fallen out and really caused a problem so I was a little concerned about that
The room was very nice and clean and spacious. The bed was so soft and comfortable. The amenities are very nice and the small shop in the lobby is very nice in the event you forget something. I left something in my room after I left and called back to security and the security on duty(Ty) retrieved my item. I was so appreciative and he went above and beyond
Stayed in May 2024
Reviewed: May 17, 2024
Maneesha
United States of AmericaRoom sleeps 4 but only has the coffee soaps and pillows for 2. Had to contact a couple times before getting enough bedding and supplies.
The river view east tower 1BR suites are huge. Location couldn't be better.
Stayed in May 2024
Reviewed: May 15, 2024
Monica
United States of AmericaThe pillows and linens were thin and not very comfortable.
Great location! We liked that there were multiple food ans drink options in the hotel as well.
Stayed in May 2024
Reviewed: May 13, 2024
Pamela
United States of AmericaLocation, cleanliness, food, comfort
Stayed in May 2024
Reviewed: May 5, 2024
Edoardo
United States of AmericaGreat location right in the middle of downtown Louisville. Hotel is a historical landmark entirely remade, with beautiful rooms and very comfortable.
Stayed in April 2024
Reviewed: May 1, 2024
Adam
United States of America2nd floor bar was nice and quaint but the staff not so much. They didn't seem to care for any of the customers.
The view of the West tower was amazing.20th floor. Restaurant on 25th was nice. . Facilities clean. Nice room. Great hotel. Comfortable stay! Parking garage is nice.
Stayed in April 2024
Reviewed: April 29, 2024
Monica
United States of AmericaThe bedding is TERRIBLE! The only have a top sheet and a rough blanket with another top sheet. The sheets themselves were not 100% cotton and felt yucky. We asked for and got a second blanket, but again it was a rough, stiff blanket. It does not feel at all luxurious. Additionally, while I appreciate the green factor of not having travel size shampoo, conditioner and body wash, they need to top them off after every stay. We had no body wash and you don't know that until you are already in the shower.
The hotel itself is in a perfect location. It has many, many amenities. It is very pretty inside and has many options for bars and restaurants.
Stayed in April 2024
Reviewed: April 24, 2024
Linda
United States of AmericaBed too firm for me,could have better bedding , would like a walk-in shower instead of tub, and bar at swizzle (I think it's called) was closed every day I was there.
Beautiful hotel, new finishings in the bathroom, good water pressure. Clean sheets and pillows, security in the building. Gym was fantastic! Great location within walking distance to everything.
Stayed in April 2024
Reviewed: April 22, 2024
Cheryl
United States of AmericaNot alot of good restaurant options inside the hotel. Lots within walking distance
Rooms were spacious. Great location for Thunder over Louisville
Stayed in April 2024
Reviewed: April 22, 2024
David
United States of AmericaAll restaurant staff were foreign. Plus real menus very different from what website showed.
Location was perfect to see Thunder over Louisville. Room was fantastic
Stayed in April 2024
Reviewed: April 10, 2024
Carter
United States of Americai bought a room with view but there was no view. big convention hotel with a couple of large youth conferences going on.
convenient location
Stayed in April 2024
Reviewed: April 10, 2024
Danitra
United States of AmericaThere was no microwave in our room
The property was beautiful. Rooms were clean and comfortable and there were nice places within the hotel.
Stayed in January 2024
Reviewed: April 9, 2024
Jeraldine
United States of Americathe bedroom is old and little bit smelly
location and the staff
Stayed in April 2024
Reviewed: April 8, 2024
Therese
United States of AmericaParking is kinda expensive
24th floor looking over the river. Beautiful!
Stayed in April 2024
Reviewed: April 6, 2024
Lauri
CanadaMattress
Location
Stayed in March 2024
Reviewed: April 5, 2024
Kerry
United States of AmericaGlass bathroom door lite up the whole room when used after we went to bed. A solid door would help
Location was nice but we had a hard time figuring out where exactly the main entrance was. We didn't know where to temporarily park to check in.
Stayed in March 2024
Reviewed: April 5, 2024
Snowanna
United States of AmericaFood could have been better at restaurants.
Stayed in February 2024
Reviewed: March 30, 2024
Gullyvers
United States of AmericaThe beds and linens were uncomfortable. The sheets were not soft and the beds left our backs aching.
Parking is easy at the attached garage. The hotel is large with various services offered to guests. Check-in was speedy.
Stayed in March 2024
Reviewed: March 30, 2024
Daniel
United States of AmericaBed sheets are terrible.. like sandpaper. And mattresses too firm for me
Location was perfect. The price was perfect. It was clean.
Stayed in March 2024
Reviewed: March 30, 2024
Chris
United States of AmericaThe rooms look like any other hotel room. Nothing special.
Great price, clean rooms
Stayed in March 2024
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