2024 Seawall Boulevard, Galveston, TX 77550, United States of America
#29 of 61 hotels in Galveston
Guests' ChoiceBased on 1041 hotel reviews
7.6Cleanliness
8.3
Comfort
8.3
Location
9.2
Facilities
7.9
Staff
8.5
Value for money
7.1
Free Wifi
8.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 6, 2024
Gregory
United States of AmericaHorrible shower, especially considering it was a 500.00 room. Rain head switch was broken couldn’t turn off or switch to wall head. Water went from cold to scalding with no ability to control.
Historic beauty located on the beach.
Stayed in May 2024
Reviewed: April 20, 2024
Kathy
United States of AmericaToilet, we asked twice for someone to come fix it and it never stopped running, We could only flush every so often. Also the stainless steel sink is a very bad idea, always looks dirty and not enough space to place toiletries. I had to call to get our room cleaned and get fresh linens. I expected much better than this.
Stayed in April 2024
Reviewed: April 19, 2024
Walker
United States of AmericaRoom was small for the price and no coffee maker in the room.
comfort of the bed was awesome
Stayed in April 2024
Reviewed: April 19, 2024
Kelligan
United KingdomCoffee available earlier. Better coffee and milk in the room.
The history.
Stayed in April 2024
Reviewed: April 6, 2024
Mangi
United States of AmericaIt took a long time for our room to be cleaned.
Stayed in April 2024
Reviewed: April 2, 2024
Michelle
United States of AmericaThey just seem to miss steps the whole way. They really need a toddler/baby pool. It’s not enticing to adults to go to a hot tub that is filled with kids who are wearing diapers. The remote to our TV was missing and we spent time trying to find it and then having to wait to get a new one. The outlets by the TV did not work. Our reservation was for 2 adults yet there was only one robe in the room. When they brought us a second one, it was a flimsy, scratchy, waffle, iron fabric, not plush and smooth like the other one that was in the room. The coffee machine did not work so my husband had to get dressed and go to the lobby to get some. Finally, sleep was impossible as the AC never cooled down. We sleep at 68 degrees and the coldest the room got was 74. They just seemed to lack the small details at $900+ you would think it would be a little better.
Location
Stayed in April 2024
Reviewed: February 23, 2024
Channing
United States of AmericaOverpriced food and overpriced amenities
The elegance ,style ,and cleanliness!!!!
Stayed in February 2024
Reviewed: January 2, 2024
Tomeka
United States of AmericaToo much bright light coming in the room from the hallway at night makes it hard to sleep.
The room beds and pillows were cozy
Stayed in January 2024
Reviewed: December 21, 2023
Mark
United States of AmericaBathroom door didn’t close. Staff sometimes didn’t answer phone
Location
Stayed in December 2023
Reviewed: November 8, 2023
Jerry
United States of AmericaGetting into the facility was a nightmare- all access blocked by a motorcycle rally, finally got to a back entrance after circling the area 3 times- a nice young valet was coming back from the parking lot- and agreed to help us get inside the building
The building restoration is spectacular Comfortable updated rooms
Stayed in November 2023
Reviewed: November 5, 2023
Pamela
United States of AmericaThe rooms were a little small and only a desk chair otherwise you sat on the stool at the end of the bed or on the bed.
Very clean and quiet.
Stayed in October 2023
Reviewed: October 15, 2023
Mather
United States of AmericaWould have liked to be reimbursed for the second night as we were unable to stay 2 nights as planned.
Everything
Stayed in October 2023
Reviewed: September 29, 2023
Beth
United States of AmericaOur room was very small. Also smelled musty.
Beautifully remodeled!
Stayed in September 2023
Reviewed: September 18, 2023
Donald
United States of Americaour room had two beds and they were too small , will definitely book a room with one bigger bed
Hotel is beautiful, SPA was amazing, food was great !!
Stayed in September 2023
Reviewed: September 14, 2023
Alyssa
United States of AmericaThe pool girl behind the bar was very rude. She definitely did not want to be there. She was rude with me and other guests who also complained(I randomly met them in the pool and that’s the first thing that was mentioned). Also on a weekend you should probably have more staff working at the pool. It took 30 minutes to get 2 drinks and 1 shot!
Stayed in September 2023
Reviewed: September 10, 2023
Sarah
United States of AmericaBathroom had a leak in the ceiling.
The historical presence of the hotel.
Stayed in September 2023
Reviewed: September 5, 2023
Raven
United States of AmericaI did not like being across from the elevator. If I stayed more than one night, I would have asked to change the room.
The room was very nice.
Stayed in September 2023
Reviewed: September 3, 2023
Scott
United States of AmericaOver priced. Could not go to the hotel bar or restaurant since I did not bring a dress or polo shirt with me. Labor day weekend. I was not there for business. No hotel parking. Had to park offsite at a fee.
Very nice and beautiful hotel. Great locations. Friendly staff
Stayed in September 2023
Reviewed: August 28, 2023
Amanda
United States of AmericaThe room was missing fridge, Took three times to get a fridge that belonged in the room. One was too big, second didn't work, and smelled of rotten fish. Finally, they brought a new one. The sink was leaking and clogged, and they fixed that, and then the tub clogged up.
Location was good. Staff was good. Hotel was pretty nice
Stayed in August 2023
Reviewed: August 22, 2023
Cecil
United States of Americathe restaurant could have been better.
closeness to beach.
Stayed in August 2023
Reviewed: August 21, 2023
Mitchell
United States of AmericaOur room was right above the area where there was a wedding going on. The music was very loud and made the night not enjoyable.
Very clean and updated looking.
Stayed in August 2023
Reviewed: August 1, 2023
Linda
United States of AmericaPhone didn’t work. Coffee maker didn’t work. Drapes wouldn’t close
Beautiful…great beds
Stayed in July 2023
Reviewed: July 22, 2023
White
United States of AmericaThe room was not as it was described on the website. The pool was dirty.
I liked the location. The restaurant was very delicious.
Stayed in July 2023
Reviewed: July 22, 2023
Cynthia
United States of America1. You had to ask for the room to be made up. No one told me that at check in so I went for 3 days with no fresh anything. Finally called and that was what I was told. 2. The shower was so complicated that it needed instructions. Same with Nespresso machine. A simple shower and coffee maker would have been much better.
Pool area, location
Stayed in July 2023
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