Reviews of El Sendero Inn, Ascend Hotel Collection This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
311 Old Santa Fe Trail, Santa Fe, NM 87501, United States of America
#20 of 43 hotels in Santa Fe
Guests' ChoiceReview Score
Based on 1532 hotel reviews
8.2Score breakdown
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Cleanliness
8.8
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Comfort
8.9
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Location
9.6
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Facilities
8.2
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Staff
8.9
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Value for money
8.5
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Free WiFi
8.8
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Reviewed: May 6, 2024
Gale
United States of America4 Reviews8.0“Good location”- • Leisure trip
- • Travelers with friends
- • King Room - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
Limited seats in room and no hot breakfast served.
Close to old town and other attractions
Stayed in May 2024
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Reviewed: May 6, 2024
Jerry
United States of America4 Reviews9.0“Would certainly stay again.”- • Business trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Breakfast. Location was great
Breakfast was all processed food other than apple and orange.
Stayed in May 2024
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Reviewed: May 5, 2024
Christopher
Brazil3 Reviews8.0“Good, convenient, and friendly.”- • Leisure trip
- • Solo traveler
- • King Room - Non-Smoking
- • Stayed 7 nights
- • Submitted from a mobile device
A microwave would be an improvement.
Location for price.
Stayed in May 2024
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Reviewed: May 4, 2024
Melissa
United States of America11 Reviews1 helpful vote9.0“great quiet location easy walk into town”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 4 nights
parking lot was a bit wonky
very friendly check in. everyone very pleasant and helpful
Stayed in April 2024
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Reviewed: May 3, 2024
Laura
United States of America7 Reviews7.0Good- • Leisure trip
- • Family with young children
- • King Room - Non-Smoking
- • Stayed 4 nights
- • Submitted from a mobile device
Great location, friendly staff.
Stayed in May 2024
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Reviewed: April 29, 2024
Joyce
United States of America3 Reviews7.0“We did really enjoy it with the little glitches and will return in the future.”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 2 nights
Make sure to provide a slip resistant mat in shower so others don't slip and fall like I did. Shower door won't stay closed. You have to put something in rail to keep it closed. Could use blind on bathroom window. Housekeeping should not be so insistent in coming in to clean at 10:30 a.m. when check-out is 11:00 a.m. Santa Fe itself lacks reasonable taxi or ride share services. Told by evening desk that services are slow and very costly. Luckily we had family to come pick us up.
We loved it when it was Garretts. You did a good job updating. Comfortable and the office staff and front desk people are really nice. Location is great.
Stayed in April 2024
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Reviewed: April 29, 2024
Mechelle
United States of America1 review8.0“We all enjoyed our stay at this very clean motel. Will definitely stay here again. $10 parking #1.”- • Leisure trip
- • Group
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 2 nights
The bathrooms gets super steamy while showering and the paint bubbles up on the ceiling. I ended up cracking the small window in the bathroom to let out some of the steam. A ceiling vent would help tremendously. Also the drawers in the vanity have holes drilled in them for hardware but there was no hardware.
Great walking to the shops and eating locations. The hotel sits about 2 blocks off of the square. It was nice to be able to walk purchases back to the room and not have to lug them around everywhere.
Stayed in April 2024
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Reviewed: April 28, 2024
Dorothy
United States of America6 Reviews8.0“Very good option for visit in center of Santa Fe”- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Breakfast options
Could use improvement but still a nice place to stay.
Stayed in April 2024
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Reviewed: April 26, 2024
Lea
United States of America44 Reviews4 helpful votes9.0“We will be back”- • Leisure trip
- • Couple
- • King Suite - Non Smoking
- • Stayed 1 night
- • Submitted from a mobile device
The “grab and go” breakfast was minimal, but available at 6am, which we appreciate.
The location is perfect for us. The route in and out from the highway is super simple, and there are great dining options within walking distance. We stayed in a king suite on the ground floor, which was spacious and comfortable. The bed was very good, and the area was quiet. Parking is extra, but the lot is big, and we had no trouble getting a spot right outside our room.
Stayed in April 2024
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Reviewed: April 26, 2024
Fanny
United States of America1 review9.0“Staff was great and location is perfect for downtown Santa Fe! Very clean!”- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
There was no elevator to the second floor and we had quite a bit of luggage.
Stayed in April 2024
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Reviewed: April 22, 2024
Anthony
United States of America8 Reviews8.0“Ok alittle pricey for old rooms”- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Old and rooms were dated
Location
Stayed in April 2024
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Reviewed: April 22, 2024
Kathy
United States of America1 review8.0“Great location and price”- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
It smelled perfumey. Was too strong of a smell for someone sensitive to fragrance
Location and price
Stayed in April 2024
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Reviewed: April 21, 2024
Katja
United States of America15 Reviews8.0Very Good- • Leisure trip
- • Travelers with friends
- • King Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Breakfast was poor
Close to downtown
Stayed in April 2024
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Reviewed: April 19, 2024
Charles
United States of America7 Reviews7.0“Geed room and pool but inedible breakfast.”- • Leisure trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
See above
Room and pool were fine, but the breakfast was the worst I've had at a motel, and that's a low bar. Coffee was undrinkable, apple inedible and there was little else.
Stayed in April 2024
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Reviewed: April 19, 2024
Ingrid
Canada41 Reviews4 helpful votes9.0“Comfortable stay in downtown Santa Fe”- • Leisure trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
Nothing
The room and bathroom were large, beds were comfortable, coffee in room was good, appreciated the fridge and daily water bottles. Breakfast was okay, but enough for us. Location was excellent and front desk staff were friendly and helpful.
Stayed in April 2024
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Reviewed: April 16, 2024
James
United States of America48 Reviews4 helpful votes7.0“Overall good - location and value for money.”- • Leisure trip
- • Couple
- • King Suite - Non Smoking
- • Stayed 2 nights
Some minor design flaws: terrible sliding door to bathroom that provides almost no privacy. A shower that is difficult to navigate. Stingy on basics like toilet paper. But decent value overall.
Room/suite was great size, and quite comfortable.
Stayed in April 2024
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Reviewed: April 15, 2024
Charles
United States of America13 Reviews8.0“I would stay here again, the value is pretty good, the location is very good.”- • Leisure trip
- • Solo traveler
- • King Room - Non-Smoking
- • Stayed 2 nights
the walls are a bit thin, if one has noisy neighbors they will be heard.
very good location. housekeeping services the room daily, why dont more places do this?
Stayed in April 2024
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Reviewed: April 12, 2024
John
United States of America3 Reviews7.0“We were just there for one night and we enjoyed our stay. The”- • Leisure trip
- • Couple
- • King Suite - Non Smoking
- • Stayed 1 night
- • Submitted from a mobile device
We would have appreciated an elevator , but we were able to carry our bags to the 2nd floor (my husband and I are 80, but we’re in good shape).
The breakfast was “ grab & go” - just fruit and pastries. Better than nothing.
Stayed in April 2024
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Reviewed: April 11, 2024
Heather
United States of America18 Reviews2 helpful votes9.0“Comfortable and nice lobby atmosphere - games and chairs to hang out in.”- • Leisure trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
N/A
The location is is excellent!
Stayed in April 2024
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Reviewed: April 11, 2024
Elizabeth
United States of America10 Reviews1 helpful vote9.0“Great value, great location”- • Leisure trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Unfortunately the pool heater was out of action so we weren’t able to use it - it was too cold
Location was great and staff were very friendly and helpful
Stayed in April 2024
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Reviewed: April 5, 2024
Michael
United States of America35 Reviews9.0“We'll do it again, if it is available!”- • Leisure trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 1 night
The door was a little drafty and the curtains did not shut all the way.
The location was absolutely perfect. We've been trying to stay there for years. First time experience was everything we thought it would be...
Stayed in March 2024
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Reviewed: April 3, 2024
Emery
United States of America8 Reviews4 helpful votes9.0“Great value, especially for the location!”- • Business trip
- • Group
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 3 nights
I was sharing the room with a co-worker while we were in town for a conference. I was dissapointed that they wouldn't let my coworker check in when she arrived because they had already given me "both keys" even though they are just key cards. They also seemed surprised we had two cars, but it turned out okay.
Great location, comfortable bed. Clean, updated room. It was much less expensive than many of the downtown hotels, but right in the middle of everything. I came early to see if I could check in and the front desk staff person got me in as soon as they were finished with cleaning the room. Would definitely stay there again.
Stayed in March 2024
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Reviewed: March 31, 2024
James
United States of America2 Reviews8.0“Wonderful”- • Leisure trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 4 nights
- • Submitted from a mobile device
Stairs to second floor.
Location was great all the places to visit were in walking distance.
Stayed in March 2024
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Reviewed: March 31, 2024
Jessica
United States of America14 Reviews1 helpful vote8.0“Great location, clean rooms”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
A little pricey, paid extra for parking.
Great location, clean room and nice staff. Walkable to the downtown area.
Stayed in March 2024
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