That the hotel did not have a voucher for parking. However you can park overnight in the garage (walking distance) for only $60. But it would be nice to advertise that as it did say parking was included when I booked.

Loved the location and the room had a huge balcony! It was a perfect girls getaway for a night!

Stayed in April 2024

Not applicable

Friendly staff and convenience of location

Stayed in April 2024

There was no hot breakfast food ie eggs.

Breakfast was good as was the staff. The selection was adequate. The area was clean

Stayed in April 2024

It can be noisy from Main Street passers however it is awesome location

Outstanding location and friendly staff

Stayed in March 2024

Loved this hotel so quaint and right in Vail Village so the location was excellent! So close to everything, no need for a rental car, food was great, rooms were great, we were skiing so the spa was useful and the gym though outdated had everything I needed. Would def stay here again! Was so pleased!

Stayed in March 2024

Hotel is older and needs a refresh. Hasn’t been updated in many years.

Stayed in February 2024

The hot tub was too hot

Cosy, Austrian ambiance & decor

Stayed in February 2024

no refrigerator in the room

Hotel location and breakfast were excellent. Lots of amenities: hot tubs, balcony, ski closet, daily maid service, microwave

Stayed in January 2024

The property/rooms are clean, however very dated. We had a tiny bathroom with a shower that didn’t work very well / very little pressure…bathroom upgrades are overdue! Parking (if you secure a spot) is $70/day.

The location is unbeatable - walk to all the shops/restaurants and the gondola. Breakfast is included, the fresh fruit platter is great and there is plenty. Pepi’s bar is hopping for after ski. Property has onsite parkin (ask in advance).

Stayed in February 2024

Cold breakfast was mediocre but filling. I would rather have a hot breakfast with an omelet/hot eggs and some bacon for a cold ski day. Coffee was disgusting and needed to be replaced, but it was still drinkable with lots of milk. The Spa was above mediocre, with a hot jacuzzi, sauna, and steam room. We, as a family, did not like the way you had to pass through the lobby to go to a room after the Spa with our robes and stuff. I wish they had another way of connecting the Spa and rooms. Overall, it was good experience and the perfect location for the price.

The location was perfect, with a 3-minute walk to the Gondola One (Main gondola). The rooms were great, clean, and comfortable. The ski shop below has 40% off if you are renting for more than 3 days and staying at the hotel at the same time, but nobody told us that, and we heard that from someone else by chance and rented from them if we did not we would not have known so I would have preferred they have told us at the check-in. Overall, it was good experience and the perfect location for the price.

Stayed in January 2024

Location Location Liked the small quaintness. Everything was right there. Staff was friendly and helpful.

Stayed in January 2024

The mattresses were extremely old. The one closest to the door had a dent that made the bed un-sleepable, my daughter had to use a pillow to balance out the bed. You really need to invest in new mattresses not only for comfort of the guest but for health as well.

The location!!

Stayed in January 2024

Need water in the lobby

Location and staff

Stayed in December 2023

Available parking

Breakfast was good.

Stayed in October 2023

It's definitely not a deal breaker, but firmer beds would be better.

Amazing Location!!! Great exercise facilities!!!

Stayed in October 2023

Nothing

EVERYTHING I NEED

Stayed in October 2023

My king size bed. If they don’t have available, they shouldn’t let me booked there for a King bedroom. I did ask for a queen two, but they gave me two queen bedroom

Breakfast was good. It would be better if offer eggs.

Stayed in October 2023

A bit stuffy if the sliding patio door not open but the screen door was clean and lock-latched.

Older motel centrally located- helpful staff (some from other countries)-comfortable room/ bed- hot shower- able to rent a refrigerator to place in the room- elevator to bing luggage up and down- beautiful surroundings- able to sit out on deck- delicious Hungarian food/ Austrian menu- continental breakfast included.

Stayed in October 2023

No a/c but nights were cool and there is a fan in the room!!

Location was perfect, right in the middle of the village!! Staff was friendly, bed was comfortable.

Stayed in September 2023

Everything was great!

Breakfast was perfectly nice! It was a lovely place to stay. Has been around for a while for a reason. Felt so comfortable and at ease throughout the whole stay.

Stayed in September 2023

It is centrally located. It offers a garage. The restaurant is exceptional. The food is excellent.

Stayed in September 2023

None

Great friendly staff! Super clean

Stayed in September 2023

The hotel is very dated and could really use an update. It was in good condition though

Incredibly friendly and knowledgeable staff. Great location for walking around Vail.

Stayed in September 2023

Don't go in thinking 2023 flash and bling - this is possibly the oldest hotel in Vail and parts of it show, but it is wonderfully decorated in a rich bavarian style that says "family" pride lives here. Pepi, the founder, and his wife, Sheika, are Vail legends and celebrities by the score have enjoyed their hospitality. There are some stairs to content with, but pretty much elevator access to all - rooms over the bar/patio can be noisy at night but cuts off in time for a good night's sleep. Breakfast may not be everyone's cup of tea - don't look for waffles, sausage, hash brown or eggs - this is a european-style breakfast with cold cuts, pastry, fruit, cereals, juices - we liked it but some folks wanted the omelet experience and ate elsewhere.

Our 3rd stay. One of the founding hotels in Vail, if not the first. Family-operated and in the very heart of Vail. I consider it ground zero with everything branching from there. It is old European elegance - it's age shows, but decor is unique, very clean, feel like you are checking into an austrian/german hotel. In fact, a guest from Munich said he felt he was at home, Pepi's bar and patio rocks at night, excellent food - the apple struedel is best in Vail. Staff is wonderful - live music on weekends - All the amenities - ski shop, bike rentals - a photographic landmark. Rates are very reasonable - a wonderful grand lady with unmatched Vail history. You can feel the spirit of the Gramshammer family when you walk inside. No chain hotel experience.

Stayed in September 2023