516 El Camino Real, San Bruno, CA 94066, United States of America
#13 of 15 hotels in San Bruno
Guests' ChoiceBased on 873 hotel reviews
7.9Cleanliness
8.5
Comfort
8.4
Location
8.2
Facilities
8.1
Staff
8.5
Value for money
8.2
Free Wifi
8.4
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 4, 2024
Meleney
United States of AmericaIt wasn’t clear where to park when checking in but other than that this hotel exceeded our expectations.
Location to the airport, reasonably priced, clean and comfortable, close to vibrant neighborhood community with lots of restaurants.
Stayed in April 2024
Reviewed: May 1, 2024
James
United States of AmericaThe bathroom fans are a bit loud.
Very comfortable, very accessible. One block away is a very nice shopping and dining district street, so easy to walk around. Great view of the Coastal Range from my bedroom.
Stayed in April 2024
Reviewed: April 28, 2024
John
United KingdomThe only water or snacks are from a vending machine. How hard would it be to install a drinking fountain on each floor so as to allow customers to fill water bottles.
Close to airport and clean.
Stayed in April 2024
Reviewed: April 26, 2024
Jeroen
NetherlandsThe shower needs some fixing and renovation
Nice large room. Good bed. Close to the airport and close to several bars, shops and restaurants
Stayed in April 2024
Reviewed: April 25, 2024
Jan
NetherlandsDo not underestimate this hotel! Surprisingly good rooms and a very good sleep. Friendly hardworking people. IHOP 2 min walk for breakfast or dinner.
Stayed in March 2024
Reviewed: April 24, 2024
Denise
United KingdomSpacious and clean. Big shower! Close to airport so not too expensive in a taxi. Staff are very friendly and patient. Had a few places nearby to eat, but be aware closing time is 10pm so if on a late flight purchase food in the airport. We did have a vending machine, so had snacks with coffee. Walking distance to local mall so was able to enjoy last day shopping. Booked in advance so got a good deal.
Stayed in April 2024
Reviewed: April 22, 2024
Oscar
United States of AmericaBeing a senior, I would like them to install SAFETY BARS ON THE BATH TUB.. and a SLIP GUARD. I am so scared of falling down and slip during shower. The management have to review it before some gets hurt.
n/a
Stayed in April 2024
Reviewed: April 16, 2024
Antonio
United States of AmericaNo airport shuttle
Ok place right on El Camino, near Tanforan Mall.
Stayed in March 2024
Reviewed: April 13, 2024
Robert
AustraliaLocation suited us for overnight stay when arriving on international flight.
Stayed in April 2024
Reviewed: April 13, 2024
Jack
United States of AmericaN/A
Staff was friendly and professional. Room was clean
Stayed in March 2024
Reviewed: April 12, 2024
Emma
AustraliaLittle nosey with road out front
Big room, helpful staff, close to airport, very clean
Stayed in April 2024
Reviewed: March 29, 2024
Kelly
United KingdomRooms were a little noisy, the air con and fridge buzzed a lot at night - pack earplugs.
Close to the airport, easy to park and close to a supermarket.
Stayed in March 2024
Reviewed: March 26, 2024
Daryl
PhilippinesJust polish a few stains here and there, provide breakfast options, and maybe include an airport shuttle availability would take the hotel to another level.
We stayed for a night just to be close or adjacent to SFO in preparation for our International Flight the next day. The location is exceptional since it is within walking distance to many restaurants along El Camino Real Road and San Mateo Ave.
Stayed in March 2024
Reviewed: March 19, 2024
Ronald
United States of AmericaCleanliness in my room.
Stayed in March 2024
Reviewed: March 10, 2024
Rol
United KingdomNothing.
Free parking. 5 minutes walk to San Bruno high street with eateries. Accommodation very quiet and clean.
Stayed in March 2024
Reviewed: March 2, 2024
Shreyaa
IndiaClean, spacious and comfortable.
Stayed in March 2024
Reviewed: February 29, 2024
Corazon
United States of AmericaThe Price is Right
Good Nice Staff
Stayed in February 2024
Reviewed: February 23, 2024
Alicia
United States of Americavery clean, close to the city, and excellent staff
Stayed in February 2024
Reviewed: February 20, 2024
Sandra
United States of AmericaWe had trouble with the keys every day. But staff were friendly and had no trouble replacing them.
It was clean. Room was spacious. Location was good.
Stayed in February 2024
Reviewed: February 17, 2024
Kevin
United States of AmericaRates
Stayed in January 2024
Reviewed: January 24, 2024
Nadarajah
MalaysiaThe kindness of the front office staff.Personally would like to thank the staff on duty on 7th Dec 2023(around 1.30pm)
Stayed in November 2023
Reviewed: January 8, 2024
Vicky
AustraliaAll my likes and dislikes on YouTube at NonStopTravelVV ☺️
Big room and loved the tub! Full hotel review coming soon on my YouTube channel: NonStopTravelVV Please subscribe so you don’t miss it!!! Thank you
Stayed in December 2023
Reviewed: December 31, 2023
Laura
NetherlandsThe fridge temperature was a bit too cold, my food got frozen.
Comfy bed! Nice, spacious, clean room with a lot of daylight (if you want, the shutters are great too). Neighbourhood seemed decent, there was plenty of space to park my car in the garage.
Stayed in November 2023
Reviewed: December 18, 2023
Consuela
United States of AmericaExtra charge for early check in
Nightly rate was good. Willing to hold our luggage in the office till check in. Location to airport. A lot of shops very close by and a small mall that we walked to.
Stayed in December 2023
Odawara, Japan
Dayton, USA
Les Herbiers, France
Los Mochis, Mexico
Udbina, Croatia
Khiva, Uzbekistan
Kamari, Greece
Kizimkazi, Tanzania
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content