31327 Gratiot Avenue, Roseville, MI 48066, United States of America
#4 of 6 hotels in Roseville
Guests' ChoiceBased on 405 hotel reviews
6.0Cleanliness
6.6
Comfort
6.6
Location
7.5
Facilities
6.4
Staff
7.5
Value for money
6.5
Free WiFi
6.8
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: March 31, 2024
Jennifer
United States of AmericaThat they charged my card still
They didn't honor my reservation but charged my card on file now I'm waiting for a refund
Stayed in March 2024
Reviewed: December 18, 2023
Storing
United States of AmericaPrice is a lil high I think considering the pool isn't even open to pay a pool view price. They don't offer breakfast just coffee. And some rooms are very out dated. ÀaAAA
It was quiet
Stayed in November 2023
Reviewed: December 6, 2023
Battle
United States of AmericaFirst of all don't say you have breakfast because ding dongs ,juice and coffee is not breakfast I was very disappointed about the breakfast you need to really work on that
The rooms are beautiful and comfortable
Stayed in December 2023
Reviewed: November 14, 2023
Storing
United States of AmericaMy first room upon approach looked as if someone had tried to kick it in and when u opened it the entire frame with the metal components flew off. Also through out the enemies there was a last fighting and screaming with her boyfriend about 2 or 3 episodes.
The staff was attentive and helpful. The room was clean
Stayed in November 2023
Reviewed: October 15, 2023
Karen
CanadaRoom was not clean, bathroom especially. Room did not have coffee or mugs so went to get coffee which going outside then back in to lobby was not great in the rain. But then coffee maker broken as well as hair dryer.
Location was convenient and the noon check out was fantastic. Both staff I dealt with were phenomenal, extremely friendly and kind. Lobby was very nice and clean to. Parking was convenient.
Stayed in October 2023
Reviewed: September 13, 2023
Joyce
United States of AmericaNo breakfast
Quiet
Stayed in September 2023
Reviewed: August 5, 2023
Sonya
United States of AmericaThe staff
It was mostly clean
Stayed in August 2023
Reviewed: July 31, 2023
Fallon
United States of AmericaThe doors are open 24/7 and the rooms are a little outdated
The staff was friendly and accommodating. Perfect location
Stayed in July 2023
Reviewed: July 24, 2023
Marcia
United States of AmericaThe room was not bad but did not feel comfortable because of the clientele lingering around. Was not sure our door was actually locked. Actually modified our stay to one night instead of two. Location was also futher away than we anticipated
Staff coming was not as friendly as the staff during our departure. Bed was comfortable
Stayed in July 2023
Reviewed: July 17, 2023
A'ja
United States of AmericaIt was a comfy stay, nice pool, great location... could use some updating to the look and offer breakfast, other than that it was great!
Stayed in July 2023
Reviewed: June 30, 2023
Taniyia
United States of AmericaThe bathroom needs minor upgrades.
The staff was nice. The bathroom just needs to be updated.
Stayed in June 2023
Reviewed: June 22, 2023
Mclochlin
United States of AmericaWell used
Price
Stayed in June 2023
Reviewed: June 20, 2023
Lambros
CanadaBreakfast consists of a granola bar and coffee, quite misleading.
convenient location for the purpose
Stayed in June 2023
Reviewed: June 15, 2023
Jackie
United States of AmericaWell the baby in the next room kept us up from 4 am to 7am it was crying walls are paper thin and our carpet was wet due to refrigerator was not working it was leaking.
Convenient area use to stay here everytime I came in town
Stayed in June 2023
Reviewed: May 28, 2023
Taniya
United States of Americaall the sockets/outlets/ plugs in my room except the ones using the fridge and tv area were loose so couldnt plug up much because the plug will just fall right out, when we first walked in room bed had some type of crumbs in it, one of the blankets had burns on them, our room key cards kept going out and i had to keep replacing them, they offer a pool but had it closed when we arrived talking about memorial weekend like we will be able to freely just get in the pool during memorial weekend , staff had just WALKED IN while we were still getting dressed while we was still in there saying it was time for check out but still had a whole night there so the communication for who checks in and out wasnt the best … dont wanna seem to bash but definitely recommend other options next time
the room had a microwave and fridge, the front desk staff was nice and cool responded to issues quite fast
Stayed in May 2023
Reviewed: May 9, 2023
Louis
United States of AmericaMy room ket stopped working and they gave my a replacement. I find it suspicious when things change about my room with no explanation from staff. They should have asked for identification to allow me access to a room.
they have a busy bar. It is like a resort. It is getting old but i liked the design having both inside and rooms outside with quick access to cars. The pool has a cool shape and the room felt more secure than i expected.
Stayed in May 2023
Reviewed: April 15, 2023
Aushaney
United States of Americathe room wasn’t all that. It was janky and the cover was dirty and the pillows was messy.
I only liked the area.
Stayed in April 2023
Reviewed: March 9, 2023
Natasha
United States of Americaneed to be upgraded
location
Stayed in February 2023
Reviewed: February 27, 2023
Reese
United States of AmericaBed
Stayed in February 2023
Reviewed: September 18, 2022
Marilyn
FranceBooking was supposed to include breakfast. There was no breakfast. The motel explained they have not served breakfast since the beginning of COVID three years ago. This was Booking.com's error.
Staff were very courteous and accommodating.
Stayed in September 2022
Reviewed: August 5, 2022
Terrie
United States of Americaa lady through a vase through the glass windows and glass got on me and in my purse the manager only apologized to me !
the out door pool
Stayed in July 2022
Reviewed: July 26, 2022
William
SpainThere was no breakfast. Carpet stained. Had to move microwave to nightstand for plug to reach. Air-conditioner controls battered and hard to manage. Exchanged a broken iron for a working one (no problem). We arrived on a weekend and the surroundings reeked of marihuana. Lots of shouting but, happily, the kind desk clerk assigned us a quiet nook far from the pool.
Stayed in July 2022
Reviewed: June 23, 2022
Robin
United States of Americano breakfast outside door
Stayed in June 2022
Reviewed: June 13, 2022
Jordan
United States of Americavery run down
has potential
Stayed in June 2022
Aracaju, Brazil
McKownville, USA
Paralia Dionysiou, Greece
Zeltingen-Rachtig, Germany
Aachen, Germany
Calangute, India
Laugarbakki, Iceland
Leonberg, Germany
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content