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  5. Reviews of Hotel Giraffe by Library Hotel Collection

Reviews of Hotel Giraffe by Library Hotel Collection This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

365 Park Avenue South At 26th St., NoMad, New York, NY 10016, United States of America

#26 of 416 hotels in New York

Guests' Choice

Review Score

Based on 277 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.3

  • Location

    9.3

  • Facilities

    8.6

  • Staff

    9.3

  • Value for money

    8.1

  • Free WiFi

    9.1

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 7, 2024

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Breakfast is nice but limited choice and, if these things are important to you, there is no gym or bar.

    Perfect location in Nomad and good sized rooms (rare in New York). Very clean and well maintained and friendly staff. I'm a repeat visitor and it's consistently great.

    Stayed in May 2024

  • Reviewed: May 4, 2024

    8.0
    Very Good
    • Leisure trip
    • Group
    • King Suite
    • Stayed 3 nights

    There is no gym or other amenities like a bar. The breakfast was ok, but pretty basic.

    It is charming but I would say that the interior is more for the older generation. The rooms we stayed in were quite big. One can take coffee, tea, and snacks for free all day. The location is perfect.

    Stayed in April 2024

  • Reviewed: April 30, 2024

    10
    Nice and easy stay
    • Leisure trip
    • Family with young children
    • King Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    Room is starting to get a bit tired

    It has a cozy, family vibe to it, very clean and efficient

    Stayed in April 2024

  • Reviewed: April 29, 2024

    10
    Amazing stay at Hotel Giraffe! We had the best time staying there!
    • Leisure trip
    • Group
    • King Suite with Balcony
    • Stayed 4 nights

    Everything was perfect.

    Amazing staff, super friendly and had an answer for our every need. Location is perfect, very close to Madison Square park/flatiron, 2 minute walking to the 28th st. Subway station and walking distance from other stations as well. Very close to lots of coffee shops and great restaurants. The room was perfect, quiet, specious which is rare to NYC! They also have coffee/tea 24/7 and very nice breakfast. Highly recommended!

    Stayed in April 2024

  • Reviewed: April 27, 2024

    8.0
    It was fine. Nice staff. Should not list a roof ba or morning newspapers if you do not provide that
    • Leisure trip
    • Solo traveler
    • Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The emergency exits/stairwells were not clear for evacuation. Carpets were stained.

    Perfect location.

    Stayed in April 2024

  • Reviewed: April 20, 2024

    10
    A comfortable & sylish stay at a fair price in Gramercy
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Clean, stylish & comfortable rooms with balconies A lovely continental breakfast & cappuccinos included Friendly and helpful staff that remember you Well located on Park Ave in Gramercy Good value in Manhattan

    Stayed in April 2024

  • Reviewed: April 16, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • King Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    First night the sofa bed wasn’t ready

    Location, lounge

    Stayed in April 2024

  • Reviewed: April 8, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 5 nights

    Bed was too soft

    spacious and quiet on a busy street

    Stayed in April 2024

  • Reviewed: March 17, 2024

    10
    Would definitely stay here again.
    • Leisure trip
    • Family with young children
    • King Suite with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    My car came back a little dirty from the parking garage.

    Room was very, very clean and well-furnished.

    Stayed in March 2024

  • Reviewed: March 17, 2024

    10
    Always stay here if we need a hotel when visiting our hometown!
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 6 nights
    • Submitted from a mobile device

    If you’re gluten free like me breakfast is limited to hard boiled eggs and fresh fruit, but you can get anything you need at Whole Foods on 28th Street. Love the quiet of this hotel and its understatedness. And I walk 7 miles average a day - perfect location for my NyC needs

    Stayed in March 2024

  • Reviewed: March 16, 2024

    10
    Very nice place to come back to after long days of walking and touring.
    • Leisure trip
    • Family with young children
    • Quadruple Room with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    It was all great.

    The rooms were very comfortable.

    Stayed in March 2024

  • Reviewed: March 11, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • King Suite with Balcony
    • Stayed 4 nights
    • Submitted from a mobile device

    Breakfast was underwhelming

    Great room, great staff

    Stayed in March 2024

  • Reviewed: March 5, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Classic King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Should have been told there was no on site parking and Valet is $75. That is a pretty BS way to find out.

    Stayed in March 2024

  • Reviewed: February 25, 2024

    8.0
    Very nice hotel in a great location
    • Leisure trip
    • Family with young children
    • King Suite with Balcony
    • Stayed 7 nights

    The bed is hard. If you like a firm mattress - this is the place for you. A pillow top would have been nice and taken it to the next level.

    Wonderfully large space for a hotel in NYC. A nice view from the hotel and an easy continental breakfast int he morning. Nicely located near where we needed to be. Safe and welcoming.

    Stayed in February 2024

  • Reviewed: February 18, 2024

    9.0
    Comfortable base for visiting NYC
    • Leisure trip
    • Family with young children
    • King Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    Such a shame that the wine and cheese happy hour no longer takes place. Without it the hotel doesn’t feel quite so special. In its absence need better range of snacks in foyer

    Good location Friendly service Good size room Coffee in foyer 4th visit.

    Stayed in December 2023

  • Reviewed: February 5, 2024

    10
    It was excellent
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Do not have anything negative to say

    Location and room

    Stayed in February 2024

  • Reviewed: January 23, 2024

    10
    Exceptional
    • Business trip
    • Couple
    • Classic King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Location & lobby

    Stayed in January 2024

  • Reviewed: January 20, 2024

    10
    I’ve stayed there twice in the past few months and would come again. The quiet and rooms, and comfortable beds and pillo
    • Leisure trip
    • Family with young children
    • King Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    Extremely responsive when we needed something. Very friendly and nice stay. Very quiet and the comfortable bed and pillows were so wonderful.

    Stayed in December 2023

  • Reviewed: January 16, 2024

    10
    Nice hotel, friendly staff and good location.
    • Leisure trip
    • Travelers with friends
    • Quadruple Room with Balcony
    • Stayed 4 nights
    • Submitted from a mobile device

    The elevator took quite a long time, especially around 9-11am

    Very friendly staff. Location was great! Not crazy busy and restaurants and shopping within walking distance.

    Stayed in January 2024

  • Reviewed: January 12, 2024

    10
    A gem and amazing value of a hotel in Manhattan!
    • Leisure trip
    • Group
    • King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    The staff were delightful and helpful. The breakfast was delicious. The room was comfortable and well appointed. This is a rare find in Manhattan.

    Stayed in January 2024

  • Reviewed: December 29, 2023

    8.0
    Feels like coming home
    • Leisure trip
    • Solo traveler
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Been coming here for years , it’s just perfect . Good sized rooms and location perfect for me

    Stayed in December 2023

  • Reviewed: December 19, 2023

    8.0
    Another good stay at Hotel Giraffe.
    • Leisure trip
    • Family with young children
    • Quadruple Room with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    It could probably do with a refresh. We really missed the wine and cheese afternoon reception they had on our previous visit in 2014.

    We stayed at Hotel Giraffe nine years ago and chose to return as it was familiar and we thought with our young children it would be a great choice with it’s proximity to the 6 Subway line and surrounding attractions.

    Stayed in December 2023

  • Reviewed: December 2, 2023

    9.0
    It was a very convenient location for all sorts of walking, catching cabs and subway.
    • Leisure trip
    • Group
    • King Suite
    • Stayed 5 nights

    It was overall a dark room in the suite sitting area. I really wanted better lighting. I often sat by the window in the bedroom to have some natural light. A single dark wall would have been much more inviting rather than the entire room. It made it a little cave-like. I also wished the bedroom door would have stayed open. It was a challenge with the closet door. They often banged together. The tv in the bedroom did not work but I don't watch much tv and did not report it.

    We booked a suite. The space was much appreciated from other New York stays in closet sized rooms. The bed was large and with comfortable linens. The sitting area was comfortable. The bathroom was well appointed with good lighting. There was ample room to move around the room. The closet storage was good. The lounge area on the top floor was welcoming and well tended. The room was quiet.

    Stayed in November 2023

  • Reviewed: November 24, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 5 nights
    • Submitted from a mobile device

    No bar area, breakfast buffet sufficient but no other food options

    Excellent location, clean, efficient

    Stayed in November 2023

Showing 1 - 25

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