The hot water wasn’t working for two of my nights there.

Right off the beach and the hotel was nice and clean.

Stayed in February 2024

The Pool was out of service, and that is one of the reasons I had booked to stay in this property.

The Property was at a good location. The view from my room was excellent.

Stayed in January 2024

Pool was not working

When the pool will be open ?

Stayed in January 2024

There was air conditioner noise coming from the basement all night long. To top that off there was a fan literally outside our door running all night and the noise from that was also disturbing our sleep all night on Tuesday. Next day my husband went to complain where we checked in from and he was told to go to their office which was a flight down. He went there and the offices were closed. That evening there was no fan however the air conditioning in the corridor to the Airbnb was on full blast. It felt like we were in the freezer the min you stepped out of the apartment. No pool was another bummer because my grandson was looking forward to swimming. The pool is under construction.

The location was decent, close to the beach. The picture and description showed that there was a pool however after booking we found out there was no pool.

Stayed in December 2023

Pool was not open as stated on booking app tv was not working 2 nights no extra towels or tissue or bags for trash

Location was perfect

Stayed in December 2023

Condition of the condo was terrible. I think they got the furniture out of a trash can. Kitchen table pieced together. We had to buy pillows at Walmart. Several lights didn’t work. Tv way to small for the condo it was only 32”. Never mentioned on the booking the entire pool area was closed for reconstruction as well as the gym. Beach chairs and umbrella in the condo were all broke. No vacuum for a beach condo is ridiculous.

Location

Stayed in October 2023

1. The checking in the front deask took us a while because the staff was talking to friends without paying attention to customers 2. No one spoke English in the stores of the hotel 3. The pictures of the Villa when booking show Laundry machines inside of the Villa but we couldn't use them (this is a scam: We really chose this Villa because we wanted the laundry inside) 4. The pool for 3 days was packed and there was no space to get a lounge chair or swim in it. It wasn't even clean 5. The kitchen wasn't enough equipped with kitchen ware to be able to cook. I had to go buy cooking pans. 6. Pour property management, we were not provided with Umbrella and chairs until we complained multiple times and at the end, we were provided with really dirty and full of sand chair and umbrella 7. The cleaning crew blocked the Hallway before 10 am the morning we had to leave with their cleaning carts and we couldn't get by with our suitcases.

The loction was good. I never had breakfast there. The villa was spacious and calm.

Stayed in September 2022

the restaurant had really bad service, I was the second person in there and ordered before anyone got there and still didn’t receive not even my drink that was a simple apple and then when I was wondering what took so long for my food I was told other people was in there before me when it clearly was not even another waitress confirmed I was second in there after arguing with the main waitress was there. also when turned on the air the vent was leaking we woke to a whole little puddle

the pool and being right on the beach

Stayed in July 2022

The room where is situated, there is end of the dirty corridor close to trush container. Bath tube was not clean

Parking service

Stayed in April 2024

Nothing I liked everything.

I loved the cleanliness of the room, I liked the respect and privacy me and my guest were given .I loved that we were so close to the beach.

Stayed in April 2024

Everything. The wifi never worked, the staff was always with bad actitude and they were supposedly repairing the pool (when they didn’t even told us that it was going to be repaired) but we never saw man working on it.

The elevator. That’s the only positive thing.

Stayed in April 2024

They had roaches, the bed was very uncomfortable. The sink, shower and toilet gave us problems. The shower would overflow with water while taking a shower and so did the bathroom sink. The sheets had stain on them. When asking to change rooms they were no help. Very unhappy and unsatisfied with my stay. DO NOT RECOMMEND THIS HOTEL! I would have rather stayed in a cheap motel than here. They also don’t tell you the pool is under construction until you check in

Stayed in April 2024

great location! right on the beach

Stayed in April 2024

No beach chairs in room

Location was great.

Stayed in April 2024

There were TWO leaks in the room the day we left (bathroom and fridge) and the TV did not work

View, location, price, gym

Stayed in March 2024

The worst service i ever had The water in the sower not stop, a lot of broken stuff. Really bad service

Nice location

Stayed in March 2024

The cleanliness of the apartment was terrible. (Girasole Apartment)

Location and also the size of the apartment.

Stayed in March 2024

Wrong room , room was not cleaned from the last guest . Clothes / underwear. Shower didn’t drain so I took a shower in dirty water .

It was in a convenient area

Stayed in March 2024

The pool was under construction :(

Everything was good. The room was nice and cozy. Plus the host and the employees were very nice.

Stayed in March 2024

They should not rent a room like that The carpet was extremely old With black stains and damaged spots

All other rooms were clean with new floors I saw them when cleaning ladies were working

Stayed in February 2024

N/A

The location & friendly staff

Stayed in February 2024

The place is disgusting! The photos are not accurate. I purchased the villa and the furniture was horrible. It had stains, the extra beds are yard chairs with mattresses placed on top, the door is coded and everyone has the code. They don’t change it prior to the next guest. Someone walked in on my family. They said it was maintenance and she was coming to see if we had settled in nicely. However, she did not knock she used the code. The bolt locks were taken out of the door so all you needed was the code to get in. The place smelt like smoke. It was just horrible. The pool was being renovated and they tell you after you purchase. It’s also 1 1/2 baths not two baths! They will not show you the room first if you ask and they don’t care if you are uncomfortable. The entire place needs to be redone versus just the pool. Also, they don’t give you checkout paperwork. I saw the place and left within an hour and they refuse to refund me or give me a checkout sheet and the gentleman told me to do what I got to do. I ended up booking somewhere else. Trust me don’t waste your money! Especially if you have kids! Don’t stay here.

Security was very helpful. They have a great security team.

Stayed in January 2024

Well, I don’t like valet parking, but it is convenient when you rent a car I would like to know where the car is at all time but that is really minor problem

Property have a great location in the middle of everything friendly staff all over great this is our fifth time

Stayed in January 2024

This suite is awesome but clearly a little neglected over time. We had to call and get the bed fixed which they did but it took a couple of days for a good nights sleep. All the closets are missing the knobs on the doors to open them. We did not even know we had a walk in closet until the third day when I jiggled it open. They could charge more if they just took the time to put less than 1000 into the property and fix up all the little things. downstairs tap seems a bout to fall off. downstair light is broken. light on microwave does not work. All little things add up. The bedroom Tv should either be moved over the dresser or have a swivel on it.

The suite was large. 16 or 20 foot ceilings. in suite laundry. Kitchen was good. Open concept. modern. Walk out to the back on the beach. Does not get much better.

Stayed in November 2023