Telling me the truth

They sold me a room with breakfast, but no Breakfast on Monday, gave me a meal ticket for the next day after I check out.

Stayed in August 2021

Nothing

Everything

Stayed in August 2021

Nothing stood out as a real issue that would have altered my experience.

I appreciated the hospitality all-around and my favorite thing about the hotel was the noise control during such a busy weekend

Stayed in August 2021

Valet was the only option for parking if you wanted access to your vehicle. Always had to think about tip, etc.

It was upscale, art forward, centrally located and private. Staff was helpful and rooms were hip and spotless.

Stayed in June 2021

Rooftop was closed

Great room

Stayed in May 2021

A little bit of loud noise from the sports bar.

The idea that it was not your run of the mill hotel.. the employees at every level were excellent

Stayed in June 2021

We planned rooftop sunset but it was closed for a private party so we were a bit disappointed but we loved our stay. They might have sent us an email letting us know the rooftop was closed…

Stayed in May 2021

From the moment you walk into this Boutique Hotel the ambiance is exquisite! The check-in process is pleasant with zero hassle. Next, you're headed off to the elevators that is too an amazing experience in itself. The elevators was like stepping into a mobile art gallery! Once you've reached your destination, while walking down the very clean corridors it literally feels like the room personally awaits you! Normally most hotels put all of their focus on the lobby area that they skimp-out on the other dwellings of the hotel experience, but NOT so at The Glenn Experience. Walking into my actual room was breathtaking! Every one of my senses had been stimulated! The smell was Fresh, The room was not JUST VERY clean, it felt brand new. EVERY decor selections were intentional and cohesive! Cohesiveness is IMPERATIVE for a relaxing stay! If the decor was too busy the eyes could not relax! The Glenn's interior design selections will not let you down. The room decor was alluring making anyone feel attractive. Even the television was not a afterthought. It too was considered. It was was dressed, enframed with a beautiful picture frame displayed as art hanging on your wall with a personal message to you on it that says, "Welcome [ Your Name ]. Not only was the decor inviting you to stay a while the bedding was equally clean and cozy, and the beds themselves were very comfortable! I could go on and on! I normally do not write reviews, but The Glenn earned my time for being so intentional about the Guest experience! Thank you to all the staff that makes this worth visiting! You all are amazing!

From the moment you walk into this Boutique Hotel the ambiance is exquisite! The check-in process is pleasant with zero hassle. Next, you're headed off to the elevators that is too an amazing experience in itself. The elevators was like stepping into a mobile art gallery! Once you've reached your destination, while walking down the very clean corridors it literally feels like the room personally awaits you! Normally most hotels put all of their focus on the lobby area that they skimp-out on the other dwellings of the hotel experience, but NOT so at The Glenn Experience. Walking into my actual room was breathtaking! Every one of my senses had been stimulated! The smell was Fresh, The room was not JUST VERY clean, it felt brand new. EVERY decor selections were intentional and cohesive! Cohesiveness is IMPERATIVE for a relaxing stay! If the decor was too busy the eyes could not relax! The Glenn's interior design selections will not let you down. The room decor was alluring making anyone feel attractive. Even the television was not a afterthought. It too was considered. It was was dressed, enframed with a beautiful picture frame displayed as art hanging on your wall with a personal message to you on it that says, "Welcome [ Your Name ]. Not only was the decor inviting you to stay a while the bedding was equally clean and cozy, and the beds themselves were very comfortable! I could go on and on! I normally do not write reviews, but The Glenn earned my time for being so intentional about the Guest experience! Thank you to all the staff that makes this worth visiting! You all are amazing!

Stayed in June 2021

Two of the persons we spoke to were polite, but when we left and said thank you and goodbye, the person who was then at the front desk just replied "Uh-huh" in a very blasé way. This is not a respectful way to treat people who just spent money to stay at your hotel. We look young but have been polite and respectful, and we paid for the room like everyone else so we expect the same treatment.

The location was good for us and the room clean (although small).

Stayed in May 2024

The bathroom had broken tile pieces in the shower. The ice machines were not working on multiple floors. The room is very small. There were only plugs on one side of a king bed (for plugging in phones, chargers, etc...).

We liked the location, and thought the design aesthetic was charming. The beds were comfortable and the valets were super kind.

Stayed in February 2024

There is a light under the mirror in the bathroom that is sensor-activated so every time you roll over in bed it causes the light to turn on... this was AWFUL

Location, design in the hotel was stunning

Stayed in December 2023

Poor location. Poor room. Uncomfortable bed.

Good valet parking.

Stayed in November 2023

small rooms, no coffee downstairs. ice maker on my floor didn't work.

Didnt eat there. Went down and there was a long line and no hostess to be found

Stayed in November 2023

That I did not get to go

Did not get to see it.. concert was canceled and I was not able to get my money back or change dates

Stayed in October 2023

Small room and limited cocktail menu in the cocktail bar - no Espresso Martinis!

Decor was lovely!!

Stayed in September 2023

The heat didn’t work properly.

location

Stayed in January 2023

They sold our room and sent us together another hotel. Very unsatisfactory! Never booking this hotel again.

Stayed in September 2022

noise from the street was terrible the AC noise in my room was so loud I had to turn it off to sleep Service in the restaurant was slow

the bar area

Stayed in August 2022

the manager was a bit odd, like he was stoned and disinterested . we booked it partly for rooftop bar which was only open to guests 1 out of the 3 days we were there, disappointing. breakfast options a bit limited. we had dinner there once which was good. bar staff were excellent. valet car parking guys very helpful and friendly

good location, easy to find.

Stayed in June 2022

bar was supposed to be open until 11 and they closed early.

staff

Stayed in May 2022

The room was too cold , windows not insulated, looks like they still have work to do, the heater did not work even after maintenance came out.

Breakfast,location,staff, rooftop bar and lobby

Stayed in February 2022

they charge you twice the amount that is advertised. I was charged for the price of the room on arrival. then charged the same amount when I left. so if your room is $250. you have to pay $500

nice room

Stayed in January 2022

Very limited amenities —no replenishing of coffee or water in rooms; no new clean towels throughout stay; no food service at all from late morning to late afternoon; no concierge service to secure cabs or car services — you get a nice room and then it’s up to you

Stayed in August 2021

We were there meeting family with over 10 rooms reserved for a special night/occasion. We hosted a private event at the Sky lounge. There seemed to be a lack of communication between the hotel staff and the Skylounge. The female bartender at the event seemed inconvenienced by our presence, the bouncers interaction with guests was at times unprofessional. Most of the staff, with the exception of the front desk staff and valet were not friendly, not helpful and a few were down right rude. Staff should be more welcoming to guests.

The hotel portion of our stay was wonderful. The lobby and restaurant and room were comfortable and clean. Loved the decor and atmosphere of the hotel. The food was delicious. The front desk clerks were courteous and helpful.

Stayed in July 2021

The ac wasn’t working properly

The location

Stayed in June 2021