52000 Two Rivers Plaza Road, Glenwood Springs, CO 81601, United States of America
#9 of 15 hotels in Glenwood Springs
Guests' ChoiceBased on 755 hotel reviews
8.0Cleanliness
8.2
Comfort
8.2
Location
9.0
Facilities
8.1
Staff
8.6
Value for money
7.6
Free Wifi
8.1
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 26, 2024
Hyatt
United States of AmericaThe room was okay. I do realize it was pet friendly. The curtains were stained, dirty and gross. The wall clearly had a picture missing and the dirty walls around the frame showed that. Both doors were chewed on by previous guests and their dogs. When I used the only sink they had, hair balls floated up in the drain. It was okay, but not for $270 a night, for 2 nights, on a Thursday and a Friday. Feel like I could have gotten more for the money, but it met my needs adequately.
Location was fabulous for the adventure park. Super convenient. The indoor pool was fun for my son, and I enjoyed it too. The continental breakfast was yummy with muffins, yogurt, cereal, and coffee. Loved those easy food items.
Stayed in May 2024
Reviewed: May 21, 2024
Kathleen
United States of AmericaI commented to the man behind the counter that I had recently spent 15 days going from my winter home to my summer home and at no time did I spend near this much money for a room. With that, I was disappointed that they did not at least have a hot breakfast. I noticed and missed the fact that they did not have a box of tissue in the room. Minor but noticeable.
Granddaughter loved the variety of structures in the pool. She liked the slide and playing basket ball with the other kids. The historic arcades in the basement were entertaining. Some did not work. I liked that the pinball machine gave everyone a small bouncy ball, though they were striving for the bigger one.
Stayed in May 2024
Reviewed: May 19, 2024
Dawn
CanadaBreakfast was typical
Stayed in May 2024
Reviewed: May 19, 2024
Debra
United States of AmericaWhen we checked in the staff didn’t say much except where the elevators were. It would have been nice if they advertised the Glenwood Caverns park and hot springs or said there was a discount flyer in elevator. The breakfast mainly had pastries and not much healthy like eggs.
Location was so close to Glenwood Caverns Adventure Park and Iron Mountain Hot Springs! There was a 10 percent discount for these parks if you check flyer in elevator. We could also see Red Mountain in the background. It was probably a mile walk into town by crossing the pedestrian foot bridge but it was certainly doable. The indoor pool was also a highlight. We had never seen a water slide attached to a guest pool like that before!
Stayed in May 2024
Reviewed: May 16, 2024
Aragon
United States of AmericaCarpet and bed frames are a little outdated but nothing crazy. Also wish there was better breakfast options
The swimming pool was VERY family friendly and warm. Perfect if you don’t go to the hot springs
Stayed in May 2024
Reviewed: May 14, 2024
Jose
United States of AmericaThey were in the middle of remodeling, so the elevator was down, and we were placed on the 4th floor, which was an unexpected headache. I may have missed that information at some point myself, but it was definitely not good timing for my stay.
The location and amount of privacy we enjoyed was great. I look forward to staying here again in the future, and for a longer stay. The staff was ok, and the room was also ok. Nothing really stood out as excellent, but nothing was so bad either.
Stayed in March 2024
Reviewed: May 1, 2024
Rhonda
United States of AmericaNeeds new carpet
Price, staff were friendly
Stayed in April 2024
Reviewed: April 30, 2024
Nilufar
United States of AmericaClean
Good
Stayed in April 2024
Reviewed: April 28, 2024
Nsilvaaguayo
ChileThe breakfast is very poor and the pool smell very strong!
The location is pretty good, close to the river and hotspring.
Stayed in April 2024
Reviewed: April 24, 2024
Kimberly
United States of AmericaThe price for the room was reasonable but the fee for having a dog was on the high side.
Nice room, very clean.
Stayed in April 2024
Reviewed: April 21, 2024
Amanda
United States of AmericaThe small slide in pool area not open and a lot of construction felt like it warranted a small discount
Pool area
Stayed in March 2024
Reviewed: April 9, 2024
Monica
United States of AmericaBreakfast
Swimming area
Stayed in January 2024
Reviewed: March 29, 2024
Bradley
United States of AmericaHistoric setting and location
Stayed in March 2024
Reviewed: March 21, 2024
James
United States of AmericaAmenities and location
Stayed in February 2024
Reviewed: March 13, 2024
David
United States of AmericaRoom heat/cooling was noisy Elevator kinder construction and we were on the 4th floor
Stayed in March 2024
Reviewed: March 7, 2024
Mariah
United States of AmericaThe room was a little out dated, and not the cleanest.
Loved the pool. Was perfect for kiddos.
Stayed in February 2024
Reviewed: February 24, 2024
Malina
United States of AmericaOur bathtub didn’t drain properly so it’s like we were always showering in a puddle. The elevator was down and we were on the third floor, so it made coming and going a little harder. I also was expecting the pool to be a little deeper but the deepest it goes is 3ft 6in so it’s really just for small kids.
I really enjoyed the hot tub and the view.
Stayed in February 2024
Reviewed: February 22, 2024
Maira
United States of AmericaElevator wasn’t working and the pizza place is closed , very disappointed also the carpet looks like can be replaced soon.
Location is convenient for activities and the staff is very polite and friendly.
Stayed in February 2024
Reviewed: February 12, 2024
John-paul
United KingdomNothing
Staff were wonderful.
Stayed in January 2024
Reviewed: February 8, 2024
Yadira
United States of AmericaEverything is to old
Close to everything
Stayed in February 2024
Reviewed: January 18, 2024
Baxter
KuwaitThe room was very old and outdated. The shower had no hot water. Needs to be remodeled for the price.
The front desk was amazing and helpful. The pool was very clean and great to use. The location was also great, easy to get around.
Stayed in December 2023
Reviewed: January 13, 2024
Donald
United States of AmericaThis review is hidden because it doesn't meet our guidelines.
Reviewed: January 5, 2024
Maria
United States of AmericaThe hot tub was closed one day
Family friendly
Stayed in January 2024
Reviewed: December 16, 2023
Jackson
United States of AmericaThe location is perfect and the staff was extremely friendly. We will definitely be back.
Stayed in December 2023
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