Location and codes

Stayed in April 2024

Amenities were missing, such as a blanket for the sofa bed

Very clean, modern, good location

Stayed in April 2024

Nothing

Location

Stayed in April 2024

Parking garage entrance was far from the entrance to the building. Very little parking on the street. We parked on the sidewalk to load and unload our vehicle. The bed was very high off the ground and was difficult to get into, especially for my wife who is 5ft 3. (Yes really!)

The room was great. The staff seemed a little apathetic. Security was good, using codes to open doors and operate elevators got old but necessary for Security... Mostly College kids everywhere outside. Fun to watch. The metro station was within walking distance.

Stayed in April 2024

no salt and pepper no diswashing product

size of the appartment Cleanliness big bathroom

Stayed in April 2024

Parking too expensive and cumbersome key codes

Spacious, great location in a brand new property

Stayed in April 2024

The wifi is very spotty and probably wouldn't have been good enough for work calls. Luckily I was mostly taking external meetings

Clean apartment, with everything I needed for 4 nights on business. Everything worked and the bed was comfortable.

Stayed in April 2024

The fact that we could not store our luggages in the available storage room in the building prior check-in time at 4:00 pm. We arrived in Washington early in the day and had to carry our luggage until check-in time. which was a bit inconvenient. Also, the Wi-Fi was unreliable during our stay.

The location is just great, close to all major attractions Washington has to offer. The accommodation was spacious and very clean. I will definitely rebook next time I will be visiting Washington.

Stayed in April 2024

Beds could have been more comfortable, we practically sank in & I even woke up with a leg cramp one of the days. Also, it was never mentioned that 2 of the rooms would have single beds.

it was good for our group of 17. Spacious enough for us to gather in 1 room & also loved that Hulu was provided (boys were watching the masters all weekend).

Stayed in April 2024

Parking was absurdly expensive with no discount for people staying there

There was no breakfast offered. Location was great

Stayed in March 2024

Beds were not very comfortable and the bathroom sink was partially clogged

Convenience of location and security

Stayed in April 2024

Not having a designated staff member to help us. No face to face contact when we had a problem with no bedding. Constantly having to put long codes in to be able to open doors.

It had everything we needed in a good location.

Stayed in April 2024

They just used key codes to get into the building, use the elevator, and get into your room. You would have to enter a code three times to get to your room, and there were different codes for the lobby door and elevator and your room. Also there was a short supply of bed linens to use if using the sofa bed

Very nice new facilities. Good location close to Union Station. Large fitness center.

Stayed in April 2024

As others have noted, the mattresses could have been a bit thicker. A few extras for cooking (aluminium foil, a dish towel) would have been useful. Parking is expensive ($40/day), but it was convenient to have a parking garage with direct access to the building.

The apartment was a perfect fit for our family of 6 -- spacious, clean and conveniently located in the trendy, new NOMA district. The red-line Union Station and NoMa-Gaullaudet U stations were within a 10-minute walk, and there was a massive Harris Teeter about a five-minute walk from the apartment. We chose the hotel for its two-bedroom, two-bathroom layout and kitchen (essential for a big family). The unit also had a washer and dryer, and two large-screen TVs with streaming services. The kitchen had enough pots and pans and utensils for preparing basic meals, and plenty of drawer and closet space. We found the keyless entry easy and convenient enough to use, though we just typed in the codes manually and didn't download the app. I didn't venture out super late, but felt safe walking by myself at night to run to the grocery store and pick up pizza (at nearby Menomale).

Stayed in April 2024

Check in was confusing. The front desk person had no information about booking.com, and was sending everyone that was airbnb or other short term rentals to the 3rd floor. After re-reading the instructions, I eventually got the check in process. You are given a code to get into the building, and this code works for all public access points. Then you are given a code to enter your individual room. At first this was quite confusing, given the fact that there is a front desk (but only for the long term tenants). After asking them what to do, and being given information that was not correct, I re-read the instructions, and found the devices to input the PINs into. They do warn that the devices are sensitive, and prone to error. My mother in law, who is in her late 60s, had trouble with the devices. It is definitely optimized for remote management rather than tenant usability, but once we got the hang of it, it wasn't too much trouble. The only other thing is that the remote batteries were dead. We normally don't watch TV on vacation, but sometimes use the TV as a way to distract our young kids for a bit on vacation while we clean up or get ready to head out. I messaged the management team via booking.com, and while they responded the next day about escalating, nothing was done during our 2 overnight stays.

Global Luxury Suites was a great stay overall. We traveled as a family of 5 (2 parents, 1 grandparent, and 2 kids - 1 and 3 years old). The unit itself was beautiful. There was plenty of space, on site parking ($40/day), and a few different conveniences close by (liquor store, beer garden, cafes walking distance). It was a great value given everything in central DC was 200 sq feet or less, and this 2 bed 2 bath afforded us 900+ square feet, and a full kitchen. It seems half the building is apartments that are long term leases, and the other half are for short term rentals.

Stayed in March 2024

It is more like studio apartments than one bedroom. Customer service is hit and miss. Not sure what the front desk is for . They just gave us phone numbers to call if we needed something. Not a great value.

Location is great. Very good security. Apartments are clean .

Stayed in March 2024

Guests are required to use a 7-digit pin EVERYTIME they enter the main door of the building, use the elevator, and a different 7-digit pin for their own room. It was a painful process, and I wished they had provided us with key card instead.

The location is good, and the parking lot is close to the building. The whole living experience was quiet, which is ideal for my family with a little baby. I also appreciate that the room was spacious.

Stayed in March 2024

There was a sofa bed that we had sheets for… but there was no extra blanket for the second person which was really unfortunate ☹️

It was clean, quiet, friendly, and in a great location! I loved the amenities and the view from our balcony.

Stayed in March 2024

Nothing

Apartment was exactly how it looks online. Full kitchen. Free coffee and hot choc. The latch app worked so that 2as a relief. My favorite part was the washing machine and dryer. 😊 Walking distance to amtrak and big bus tours.

Stayed in March 2024

New, clean, with very good facilities.

Stayed in March 2024

Did not like having to enter codes for all the doors, elevators etc.

We had plenty of space and were conveniently located to family we were visiting.

Stayed in March 2024

The curtains were stuck and could not be completely let up, there were no full mirrors and no light in one of the rooms.

The stay was in a great location we were no more than 20 minutes from everything. The staff was friendly and helpful with directions/holding our bags. The place was so clean and really pretty.

Stayed in March 2024

Mattress was too soft, especially with the foam mattress top. It didn’t have a single serve coffee maker and pods There is no housekeeping.

Clean, neat, it felt like home

Stayed in March 2024

I did not like the entry system. I never received any information about the Latch app other than that we needed to have it (no follow up email like the original said). The code worked fine, but would have been easier to type in if it was shorter (especially since the Latch app didn't serve us well).

Breakfast was fine, but the question makes it sound like maybe the residence provided breakfast? If so, we were not aware. The location was incredible, close to everything we needed and very friendly at night.

Stayed in March 2024