1713 Lake Street, Calistoga, CA 94515, United States of America
#10 of 22 hotels in Calistoga
Guests' ChoiceBased on 298 hotel reviews
8.9Cleanliness
9.2
Comfort
9.0
Location
9.0
Facilities
8.9
Staff
9.3
Value for money
8.5
Free WiFi
7.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 24, 2024
Patricia
United States of AmericaSmall table in the bathroom was warped on the bottom and very wobbly.
Quiet location. Wonderful natural hot springs
Stayed in April 2024
Reviewed: April 18, 2024
Ronnoc
United States of AmericaThe bed could have been more comfortable
The rooms were spacious and the spa and pool were great!
Stayed in April 2024
Reviewed: April 3, 2024
Martha
United States of AmericaDowntown was close, liked the free bikes and loves the mineral springs and jacuzzi, they were magical.
Stayed in March 2024
Reviewed: March 21, 2024
Kelsey
United States of AmericaNothing I can think of.
Clean, Beautiful, and exactly what we were looking for.
Stayed in March 2024
Reviewed: March 6, 2024
Christina
United States of AmericaThe mud baths were amazing.
Stayed in February 2024
Reviewed: February 28, 2024
Tracey
United States of AmericaA bit far from the town, especially if you are walking at night. No problem in the daytime.
Excellent facilities. Pool for actual swimming. Quiet. Water was hot in the spas. Clean.
Stayed in December 2023
Reviewed: February 19, 2024
Crystal
United States of AmericaBed uncomfortable. Pillows uncomfortable. Upstairs room. Scary stairs
Spa was nice . Pool was nice
Stayed in February 2024
Reviewed: February 9, 2024
Jackie
United States of AmericaEverything. We were upgraded to a lower floor 2 bed and kitchenette room upon arrival. Clean and comfortable room with snacks, water, coffee and tea. The 2 hot tubs and pool were fantastic.
Stayed in February 2024
Reviewed: February 3, 2024
Kathryn
United States of AmericaNothing
Room was well appointed and very clean.
Stayed in January 2024
Reviewed: February 1, 2024
Shivesh
United States of AmericaBed was a bit uncomfortable. They upgraded us to a spa room but the jacuzzi had very low water flow and it took almost 45 minutes to fill water just 20%. There was no jet in the jacuzzi. No phone in the room. I had to call their hotel number from my mobile which went thru all the options before I could connect to someone who could help.
Excellent service, very sweet staff. Spa services were great too. Mineral pool and Jacuzzi were great. Great location with all restaurants within a mile. Coffee in the morning was great too.
Stayed in January 2024
Reviewed: January 28, 2024
Laurence
United States of AmericaNothing
Swimming pool and spa. The proximity of parking to the room
Stayed in January 2024
Reviewed: January 23, 2024
Sol
United States of AmericaN/A
everything and beautiful front desk rep
Stayed in December 2023
Reviewed: January 10, 2024
Rebecca
United States of AmericaThe fact that the man next door to us died or committed suicide but that was not in anyone’s control
Very clean and maintained
Stayed in December 2023
Reviewed: January 8, 2024
Krisanne
United States of AmericaStaff was so kind and helpful. Property was extremely clean. They offered bikes so we could pedal around town. The pools were fantastic. I could have soaked the entire stay.
Stayed in January 2024
Reviewed: January 6, 2024
Janette
United States of AmericaAll good
The hot springs
Stayed in December 2023
Reviewed: January 2, 2024
Megan
United States of AmericaThe location is walkable to downtown, the rooms and beds are cozy and comfortable and the mineral pools are amazing!!
Stayed in January 2024
Reviewed: January 1, 2024
Mac
United States of AmericaDriving back home
Seeing staff working and smiling. Peaceful and enjoyed free coffee..
Stayed in December 2023
Reviewed: December 30, 2023
Goldie
United States of America1 thing my father mentoned was he was unfortunately not happy with the ' handicapable' toilet in the bathroom. He had hoped for a raised toilet seat with handles for the elderly as opposed to the 2 rails on the wall near the toilet for accessability for many people with physical needs and/ or challenges. He suggested 2 typed of toilets for this room. The type that was there + the raised seat one for people with needs such as his. Thank you for your consideration for perhaps another elderly person with the same needs.
Thank you Melissa for taking such good care to offer us 2 rooms for a lovely price, considering my ederly parents and their special needs. We really appreciate this!
Stayed in December 2023
Reviewed: December 3, 2023
Kimberly
United States of AmericaThis was my second visit, and it was just as amazing as the first. The team is so wonderful. The Mud bath, Attendant Melissa, and the Masseuse Louis were great. It's so peaceful here. Everyone I encountered was so gracious. And a noon check out is an additional plus. It leaves you time to soak in the spa jacuzzi...
Stayed in November 2023
Reviewed: November 24, 2023
Xiaoqin
United States of AmericaShower needs to be replaced
安静
Stayed in November 2023
Reviewed: November 19, 2023
Mackindj
United States of AmericaWe didn't have a phone in room. Or a microwave
Mud bath..it was great. Clerks was good. Hospitality was alright.
Stayed in November 2023
Reviewed: October 28, 2023
Sean
United States of AmericaNothing.
I like the friendly staff, facilities and large room with private spa.
Stayed in October 2023
Reviewed: October 25, 2023
Chrisitne
United States of AmericaThe hot water was terrible, too many old showers, and no pressure in the shower. The beds was too soft, both of our backs hurt. Did want to use the pool facilities at the bottom on the pool looked dirty and stained. Lastly, the carpets where very dirty.
We liked the location, very quite. The room was a nice size, and loved the idea of no stairs to our room. The large bath tub was nice, along with the frig in our room
Stayed in October 2023
Reviewed: October 24, 2023
Barbara
United States of AmericaThe mineral pools, the spa and the bicycles were all wonderful to use.
Stayed in September 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content