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  5. Reviews of Hotel Garrett

Reviews of Hotel Garrett This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

112 Seventh Street, San Francisco, CA 94103, United States of America

#172 of 222 hotels in San Francisco

Guests' Choice

Review Score

Based on 38 hotel reviews

7.3

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.1

  • Location

    6.5

  • Facilities

    7.5

  • Staff

    8.6

  • Value for money

    7.7

  • Free WiFi

    5.8

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 1, 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Superior Quadruple Room
    • Stayed 1 night

    noisey area, police sirens at night and homeless peopke showting at night

    Stayed in April 2024

  • Reviewed: April 27, 2024

    7.0
    Too pricy for the benefit provided (see detailed review)
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 2 nights

    Upon arrival a deposit was taken, but I did not get any receipt or documentation on that,, That seemed a bit strange, but in the end I got the blocked amount not reduced on my credit card. The coffee and tea maker in the room did not work and even after complaining about it they did not change it :-(The headlight was not working, but was fixed after I complained. One of the heater in the room was in full power so it was about 27 degrees in the room and could hardly sleep. The heater is not adjustable by hand but I as well had to complain to get it fixed and turned off for the 2nd night. The floor of the room is not straignt so all things on the table fall off.

    The area of the hotel seems a bit akward at frist but its very close to market street and all sights. So that is nice. A free breakfast is provided including sweet danish and apple pies. The room itself is really nice

    Stayed in April 2024

  • Reviewed: April 17, 2024

    8.0
    A lot of bang for your buck
    • Business trip
    • Group
    • King Room
    • Stayed 1 night

    Erg krappe douche, geen ijskastje

    Stayed in April 2024

  • Reviewed: April 8, 2024

    7.0
    There is free private parking, this is important!
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    In the evening I wanted to take a walk, but there were a lot of drug addicts on the street. I had to go inside.

    Quite cozy! I was pleasantly surprised by the breakfast!

    Stayed in April 2024

  • Reviewed: April 7, 2024

    7.0
    Strongly recommend this hotel but check the towels before using them!
    • Business trip
    • Solo traveler
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The elevator did not smell very well and I found hair in the shower and one towel.

    The bed was very comfortable and rooms very welcoming. Very silent. They clean and change your towels everyday. Receptionists are very nice. The neighborhood can be scary but it makes you face an important reality and it is safe.

    Stayed in March 2024

  • Reviewed: March 10, 2024

    8.0
    Nice comfortable little get away
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The heater in the first room was leaking water and when I called Edward at the front desk he immediately changed our room and was waiting at the the elevator for us when we came down with the new room keys

    It’s a cute hotel and the desk employee Edward was absolutely amazing

    Stayed in March 2024

  • Reviewed: February 14, 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Superior Quadruple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Bad location, near Tenderloin neighborhood. Felt insecure.

    Comfortable beds

    Stayed in February 2024

  • Reviewed: May 13, 2024

    4.0
    Not what we thought it would be
    • Leisure trip
    • Group
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    There was not really continental breakfast like they said and we could see through the elevator. The rooms weren't what the pictures advertised.

    Stayed in May 2024

  • Reviewed: May 6, 2024

    9.0
    Very clean, but bad location
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    This location is horrible. We decided to take a walk. And we're going to go to a few bars. And as we started to walk within a one mile radius. There was nothing but homeless people everywhere. And I'm talking about hundreds, just within a mile. They were going to the bathroom on the ground. There were feces everywhere on the sidewalk they were doing drugs. Right there, as you walked by, it was absolutely disgusting. We turned around, got in our car and drove to the pier to enjoy it down there. Where it is clean. So good hotel, nice and clean, but just don't plan on walking around there.

    Great price, very clean and comfortable. Nice staff and security that watche's the vehicles.

    Stayed in May 2024

  • Reviewed: April 30, 2024

    3.0
    Bad hygiene
    • Leisure trip
    • Group
    • Superior Quadruple Room
    • Stayed 1 night
    • Submitted from a mobile device

    The neighborhood is bad! A lot of homeless people. Felt very sketchy. Also even worse, the room was not clean! We had hairs all over over the shower from the guests before us! Absolutely disgusting! The interior of the hotel overall was poorly, it could use a re-painting and the corridor was very smelly. Don’t go here people, it’s not worth it!

    Nothing.

    Stayed in April 2024

  • Reviewed: April 29, 2024

    9.0
    Wonderful
    • Leisure trip
    • Travelers with friends
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    I was waiting for a catch because it looked too good to be true and I will say the neighborhood in the area is not the best, especially after 7pm. The sidewalks are covered in homeless, their dogs, and a lot of yelling.

    I liked the whole experience, check in was smooth, decor and furniture was very nice, the room was small but just like most old San Fransisco buildings and the price for it was great. The parking lot had a few spaces and it was watched by a security guard on the premises at all times which made me feel safer. Overall a great hotel for a quick trip.

    Stayed in April 2024

  • Reviewed: April 29, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Location was great in middle of downtown. Michael at reception was amazing, went out of his way to help us a couple of times. Parking was free and always available which is rare in SF hotels downtown.

    Stayed in April 2024

  • Reviewed: April 17, 2024

    5.0
    Good hotel with free parking in SFO. Bathrooms can be better
    • Leisure trip
    • Group
    • Superior Quadruple Room
    • Stayed 2 nights

    The size of the bathroom was very small. We couldn't move around comfortably and bathe. There was no air vents in the bathroom. So, the smell was persisting.

    The hotel location was great. Parking was free and available. They provided a complimentary coffee and pastries in the breakfast.

    Stayed in April 2024

  • Reviewed: April 9, 2024

    9.0
    The Staff were extremely Helpful & pleasant!
    • Leisure trip
    • Group
    • Superior Quadruple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    None

    The Room was Clean, Spacious and Felt very Comfortable

    Stayed in March 2024

  • Reviewed: March 25, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Deluxe Double Room
    • Stayed 2 nights

    Some external person accessed the Booking.com system and charged me extra for my stay. This got nothing to do with the hotel. It was a breach in Booking.com system. But Booking.com does not accept responsibilities. So be careful with reservations with booking.com.

    The hotel is fantastic, exactly as shown in the pictures. Room and bathroom are clean. Bed comfortable. Many homeless gathered at dawn in Market st, but it's pretty safe to walk down.

    Stayed in March 2024

  • Reviewed: January 24, 2024

    4.0
    I was dissatisfied with the lack of knowledge from workers, made my stay difficult.
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Incorrect information from people working front desk. Lots of trouble with parking, elevator broke at one point, mystery splatter on the wall in my room, very squeaky floor in room.

    I liked the free coffee and the ability to connect my phone to the TV.

    Stayed in January 2024

  • Reviewed: January 20, 2024

    3.0
    Old, moldy, dirty, broken - don’t stay there
    • Leisure trip
    • Couple
    • King Room
    • Stayed 5 nights
    • Submitted from a mobile device

    I was staying 5 nights there and we changed 2 times the room. In the first one we did have a mouse in the room, the second one was very wetty and moldy and smelly. In the third one we didn’t have a proper shower. Broken shower head and the temperature from the water was maximum 23-25 degrees. We was to tired and also get unfortunate the flu on our trip, so we didn’t change to the fourth room. The area where’s the hotel, isn’t the best one in SF. All after 6pm. is already all full with fentanyl zombies. The „front office Manager“ isn’t also willing to compromise, so better don’t book this hotel and pay couple dollars more for a better hotel

    The two ladies from the reception are very friendly and helpful, but you can’t make from waste a gold, and they did know that.

    Stayed in January 2024

  • Reviewed: January 12, 2024

    3.0
    The rooms are cleaned but the overall maintenance of the building is not good. I was first in old part, most of the outl
    • Business trip
    • Solo traveler
    • Deluxe King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The rooms are cleaned but the overall maintenance of the building is not good. I was first in old part, most of the outlet where not working but worst was out of order heating system. After claim at the reception they gave a portable one but when turned on all the electrical power of my room crashed down. Next I moved to the other part (after the courtyard), heating was working but most outlets not. I had to charge my laptop in the bathroom… People are kind at the desk but nothing is really happening. No breakfast option in the area. I paid 1250$ for 4 nights, that was premium price. Overall not a good price for value.

    Clean and enough space

    Stayed in January 2024

  • Reviewed: January 10, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    No blinds on the bathroom, which also had no door. Meant that the sun woke me up in the morning Location can often have LOTS of homeless and addicts nearby, however there is really good security, plus a security guard out front at all time

    Amazing value for money, and way cheaper than similar hotels. Room was very modern, with a great bathroom and shower. Minimal complaints about the hotel itself.

    Stayed in January 2024

  • Reviewed: December 9, 2023

    10
    Welcoming staff! All new and close to everything. Thank you!❤️
    • Business trip
    • Solo traveler
    • King Room
    • Stayed 1 night

    Comfortable bed, everything new, modern yet cozy, nice linens. Kind and helpful staff who went out of their way to make sure we had a great stay. Parking lot with security. Great location.

    Stayed in November 2023

  • Reviewed: November 12, 2023

    1.0
    Very Poor
    • Business trip
    • Solo traveler
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Everything

    The location was terrible and they put us in another hotel it was horrible all around :(

    Stayed in November 2023

  • Reviewed: May 6, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in April 2024

  • Reviewed: May 5, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in May 2024

  • Reviewed: April 14, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Superior Quadruple Room
    • Stayed 3 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in April 2024

Showing 1 - 25

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