311 West Franklin Street, Chapel Hill, NC 27516, United States of America
#3 of 15 hotels in Chapel Hill
Guests' ChoiceBased on 357 hotel reviews
9.1Cleanliness
9.3
Comfort
9.4
Location
9.7
Facilities
9.2
Staff
9.4
Value for money
8.6
Free WiFi
10.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 24, 2024
Patrick
United States of AmericaThe breakfast was fine for the limited options.
Stayed in March 2024
Reviewed: April 22, 2024
Deborah
United States of AmericaIt’s location
Stayed in April 2024
Reviewed: April 21, 2024
Cynthia
United States of Americano coffee in room. should have had more towels. no ice readily available
location, staff
Stayed in April 2024
Reviewed: April 20, 2024
Robert
United States of AmericaShower was not very clean. Had some mold on shower curtain and tile grout. We did not like black coffee in the room and at the bar. It was very bitter and hard to drink.
The room was spacious, and the bed was comfortable. Great location and very nice staff.
Stayed in April 2024
Reviewed: April 14, 2024
Karla
United States of AmericaNothing! Everything was great!!
We thoroughly enjoyed the parking, connivence to downtown, and the cleanliness!
Stayed in April 2024
Reviewed: April 11, 2024
Debra
United States of AmericaDriving to get to the entrance/front door is not obvious.
Great location, good sized room. Felt like a boutique hotel.
Stayed in April 2024
Reviewed: April 4, 2024
Anthony
United States of AmericaRoom’s AC didn’t work, had to move to another room, front desk appeared to know the AC wasn’t working prior to putting us in the initial room.
Location, EV charging, bar/lounge
Stayed in March 2024
Reviewed: April 1, 2024
Rita
IrelandNo complaints at all
Location, staff, cleanliness. Spacious rooms. Nothing a problem to staff
Stayed in March 2024
Reviewed: March 29, 2024
Hancock
United States of AmericaMore of a selection for breakfast.
First time in Chapel Hill and will definitely be coming back to stay here.
Stayed in March 2024
Reviewed: March 28, 2024
William
United States of AmericaShort staffed
Location
Stayed in March 2024
Reviewed: March 19, 2024
Scott
United KingdomNothing
Excellent location in the heart of Chapel Hill Very clean and well appointed rooms and common areas Well equipped fitness suite Quirky individual decor
Stayed in March 2024
Reviewed: March 4, 2024
Suelynne
United States of AmericaDifficulty with the reservations. I reserved and thought I paid for 2 rooms with balconies for 2 nights. One of those was with 2 beds. The balconies were an additional charge from the original booking.com reservation. Confusion when I checked in. Confusion when my brother checked in. Confusion when I checked out. I’m still not sure if I paid for my brother’s room ( which I wanted to do), or not. The staff was very nice, but I’m still trying to figure out my bill. And when I called about availability of breakfast, the reservations said yes. Actually a more accurate answer would be cold items and coffee. But plenty of diners, restaurants, and McDonald’s nearby for hot food
Location was great. College / basketball them was fun
Stayed in March 2024
Reviewed: February 28, 2024
Logan
United States of AmericaMorning coffee was expensive and should have been free for hotel guests.
Stayed in February 2024
Reviewed: February 15, 2024
Zoitsa
United States of AmericaCost of parking!
Employees were extremely nice. Would have enjoyed more food choices in hotel but there was a nice restaurant with delicious food, as well as Panera and Chipotle next door.
Stayed in January 2024
Reviewed: February 6, 2024
Gene
United States of AmericaThe location of the hotel was great. Right in the center of town, close to plenty of things to do. Front desk was extremely accommodating.
Stayed in February 2024
Reviewed: December 26, 2023
Jo
United States of AmericaSmaller parking fee
Theme/decor/furnishings were fun and so creative. This is certainly not your typical hotel.
Stayed in December 2023
Reviewed: December 19, 2023
Linda
United States of AmericaI usually expect to have toiletries such as shower cap, cotton pad, q-tips, available for women, as well as robes and slippers. Those items are common expectations for my travels
Stayed in December 2023
Reviewed: December 17, 2023
Julie
United States of AmericaGreat Location on W. Franklin Street. Our favorite restaurant, Talullah's, is within walking distance of the Graduate.
Stayed in November 2023
Reviewed: December 7, 2023
Steven
United States of AmericaNo breakfast available. Only coffee service.
Stayed in December 2023
Reviewed: November 14, 2023
Daryle
United States of AmericaCool atmosphere. Great location.
Stayed in November 2023
Reviewed: November 5, 2023
Anne
United States of AmericaIt would have been nice if the restaurant had a full breakfast. Everything else was very good.
I love this place and will return! Big rooms, lots of light, super comfy bed, nice views, I really loved it. The only issue I had was that the AC in my room was very loud but luckily I only needed it one night.
Stayed in October 2023
Reviewed: October 21, 2023
Christina
United States of AmericaPaying for parking overnight
Location was great, in town to watch UNC women’s soccer game
Stayed in October 2023
Reviewed: October 17, 2023
Julie
United States of AmericaThe only down side is there is no breakfast included or served in the small restaurant. Only coffee and pastries are sold. Parking is extra.
The rooms and the mattresses are very comfortable. The Location is wonderful and within walking distance to some really good restaurants.
Stayed in October 2023
Reviewed: October 16, 2023
Hayley
United States of AmericaThe Graduate is always a favorite when in Chapel Hill. Location is great. Coffee in the am is perfect. Staff if always friendly and helpful. Just a fun place to stay when visiting a college campus.
Stayed in September 2023
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