Nothing negative.

Incredible location and views.Efficient,friendly staff.Full of character.

Stayed in May 2024

If I need to think of something, the only thing that came to my mind is that, when I forgot my passports in safety box in the room, I called their phone that is listed on the Google, and both times have waited more than a few minutes for someone to answer. Couldn't reach. I also wrote to them via Booking platform to let them know about passports, they didn't answer. Of course, when I came to hotel they handled it perfectly. So, phone and electronic responsivity would be only minus.

Probably one of the best hotels I've ever been in! Not cheap, but worth its price. Rooftop with one of the best views in NewYork, room clean, with also beautiful views, vibe is incredible.

Stayed in May 2024

If you use air conditioning overnight, it might be noisy until the target temperature is reached. We cooled our room while we were away and switched it off when we were back.

Location. You were in NYC but not in the Manhattan caos. Skyline view from the room was amazing. Rooftop bar, Restaurant for breakfast or lunch/dinner was also a plus. Three different ways to commute to the other side: Tramway, Subway and Ferry. Very safe in a modern neighborhood.

Stayed in May 2024

The deposit that they require per night which is nonsense

The views and the location and the amenities

Stayed in May 2024

The location was a delight. Leaving the business of Manhattan and entering the green and quiet Roosevelt island felt like an oasis of calm after an eventful day in the city. The skyline view was spectacular. The hotel decor was fun and comfortable. We enjoyed our room and had amble space. The breakfast of fresh fruit, granola, and yogurt was large and delicious.

Stayed in May 2024

There was no coffee machine in the room but you have access to coffee at the lobby from 7:00am.

The beds were comfortable and the view amazing. The hotel is located in a beautiful and quiet neighborhood.

Stayed in May 2024

stay clear of the "accessible" rooms if you are not handicapped. This term (accessible) may not be clear to non-Americans (like us). The accessible Junior Suite (which we wrongly reserved) is ill suited for non-handicapped people (the shower is small and curtained, the vanity mirror is low, the bed is low). We had a few issues with the room cleaning (stuff remaining from previous guests, shower gel not refilled), which were quickly fixed

amazing location with extraordinary views of manhattan and the East River. The island is peaceful, green and beautiful and well worth a walk every morning. A respire from hectic Manhattan. Travel to and from Manhattan quick and easy with the Tram and the F subway line. We loved the views from the room (Junior Suite), and from the Bar (breathtaking). The reception Staff was always helpful and cheerful. The Bar and Restaurant at the Lobby level, as everything in this hotel, are nice and wellcoming.

Stayed in May 2024

Could’ve been more flexible with check out time

The location

Stayed in May 2024

Nothing

Amazing views and great location

Stayed in May 2024

Room was small, barely enough space to open the suitcase.

Amazing location and view

Stayed in May 2024

They stored our luggage which was so nice since we had a later flight but it’s in a room with everyone’s bags. It wasn’t a problem but we felt a check in and out might be safer. We didn’t have any problems so it all went well.

The view is amazing! We road the Roosevelt Island Tram over. It is quick, cheap and easy. The Graduate is clean, well decorated and the rooms have blow dryers, body wash, shampoo, conditioner, a mini fridge and safe. We are a chicken pot pie at Grannie Annie’s that was awesome. All the food looked yummy there. It is a 7 minute walk from The Graduate.

Stayed in May 2024

Beautiful property! Great location and very unique experience,

Stayed in May 2024

The breakfast is a shame. It is a continental breakfast, not proper breakfast and they don't even give you a cappuccino. There was a smell of mold in the bathroom.

Staff were very nice and allowed us to stay in the room 2 extra hours after checkout. Very nice view from the window.

Stayed in May 2024

Nothing

NYC was just a team away.. very easy commute to all the attractions but the hotel was in a quiet spot and we enjoyed the quiet in the evening.. the view from the room was just totally awesome

Stayed in April 2024

A great hotel. I stayed one week with my childeren and it was wonderful. Hotel is located in a quiet green and safe location on the small beautiful Roosevelt Island. The Staff at the reception and management are very friendly and made us feel home from the moment we arrived at the hotel. Rooms are clean, nice view from our bedroom. With the Metro we were at TimeSquare within 10 minutes. We also used tramway to Manhattan. We had purchased one week public transport subscription for $35 per person and with that we could go anywhere in New York. It is advisable.

Stayed in May 2024

Best value for money i ever had . Wonderful quiet place a few minutes from Manhattan by tram or subway. We had an incredible view from the 15th floor, the beds were extremely comfortable, the refrigerator in the room, the cleaning was perfect. In a word, we are delighted with this hotel.

Stayed in May 2024

Everything was perfect

Great hotel located on Roosvelt Island next to tram station and metro station. Room was very clean and comfortable with great view - overlooking Manhattan, the staff was very friendly and helpful. In the hotel there is a bar - panorama room with terrace and views overlooking Manhattan - it is closed on Mondays and Tuesdays plus if you plan on going to the bar and would like to sit by the table make a reservation in advance (when we went there all tables were reserved and we sat by the bar)

Stayed in May 2024

The shared restrooms for the restaurant were cramped and awkward, also less clean than expected.

The room decor was warm & welcoming. The view of the river with downtown Manhattan was outstanding!

Stayed in May 2024

For a 4 star hotel I would have expected to provide slippers as I don’t pack slippers when I go to such a hotel. But they didn’t have and the receptionist was a bit unfriendly when we asked about it.

Wonderful design, very ingenious and fresh. Cozy atmosphere in the lobby and restaurant. Beautiful rooftop terrace with view to Manhattan. The surrounding are an oasis of peace and quiet with amazing view.

Stayed in April 2024

Price of drinks and breakfast could be lower, price plus tax plus 20% tip and bathroom could be a little updated.

Location is great with amazing views of the city, staff is really nice and helpfull

Stayed in April 2024

restaurant

view

Stayed in April 2024

The panorama room staff not really attentive, same view as from our room.

Awesome room at Roosevelt island, nice view of Manhattan. Clean and pretty spacy. Close to tram and metro.

Stayed in April 2024

Excellent breakfast and late night dinner recommendations. Tram to Manhattan easy to access!

Stayed in April 2024

All great!

Location was awesome! The rooftop was the main highlight

Stayed in March 2024