201 West Trade Street, Charlotte, NC 28202, United States of America
#27 of 184 hotels in Charlotte
Guests' ChoiceBased on 326 hotel reviews
9.0Cleanliness
9.4
Comfort
9.4
Location
9.4
Facilities
9.4
Staff
9.2
Value for money
8.3
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 20, 2024
Kathy
United States of AmericaBeautiful & comfortable property
Stayed in April 2024
Reviewed: April 15, 2024
Mercedes
United States of AmericaNothing!
Always amazing! This is my 4th time staying here, it's always so clean and welcoming. The staff were friendly and helpfull. They had a welcome note with some goodies in my room this time and that just felt extra special.
Stayed in April 2024
Reviewed: April 10, 2024
Christen
United States of AmericaEverything was wonderful.
It was so beautiful!
Stayed in February 2024
Reviewed: April 4, 2024
Joy
United States of AmericaCommunication between the front desk and spa. I was charged after I had paid the final bill. It was resolved quickly, upon my call so that was good.
Eclectic rooms, great location, beautiful hotel.
Stayed in February 2024
Reviewed: April 3, 2024
Ronda
United States of AmericaIt cost $45 plus tip to valet park at the hotel. Some reviews said the public parking lot across the street was less expensive, but we did not find that to be true. At the public lot the rate was $30 per day plus $15 for overnight. We were somewhat annoyed that there was no free Wi-Fi. Apparently this was because we did not book directly through Marriott and used booking.com. We just used a hot spot on our phone to resolve this issue.
Restaurant Mico was excellent. It was actually the best meal we had in Charlotte. The art and interior design were great. Having a full-fledged Starbucks in the lobby was excellent for quick morning exits. The staff was friendly and helpful.
Stayed in April 2024
Reviewed: March 30, 2024
Maria
United States of AmericaStaff was courteous and well trained.
Stayed in March 2024
Reviewed: March 23, 2024
Korey
United States of AmericaNothing
Everything
Stayed in February 2024
Reviewed: March 19, 2024
Michelle
United States of AmericaNothing
The art and architecture
Stayed in March 2024
Reviewed: March 19, 2024
Erica
United States of AmericaThe king room with city view was a little smaller than I imagined. But they made up for it with excellent customer service.
10/10 would highly recommend staying here for any special occasion. The amenities on the premises are top tier. I throughly enjoyed my stay.
Stayed in March 2024
Reviewed: March 13, 2024
De
United States of AmericaNothing really.
It was beautiful, clean and most importantly dog friendly.
Stayed in February 2024
Reviewed: March 3, 2024
Shanandoah
United States of AmericaThe room was nice and comfortable.
Stayed in March 2024
Reviewed: February 11, 2024
Kimberly
United States of AmericaN/A
The facility was breathtaking! The art, the architecture the atmosphere!
Stayed in February 2024
Reviewed: January 22, 2024
Di’andra
United States of Americathe lobby is cold!
beautiful rooms & amazing art in the spacious hallways—great view of Charlotte, Center City
Stayed in January 2024
Reviewed: January 2, 2024
Damarius
United States of AmericaEverything
Stayed in January 2024
Reviewed: January 2, 2024
Thomas
United States of AmericaThis hotel made you feel like royalty from valet to check in!
Stayed in November 2023
Reviewed: December 30, 2023
Karen
United States of AmericaI do not like that you cannot choose what floor you want to stop on inside the elevators.
Beautiful rooms
Stayed in December 2023
Reviewed: December 24, 2023
Scott
United States of AmericaWould be nice to have a vending machine or a small shop to buy some late night snacks from
Loved the room and shower.
Stayed in December 2023
Reviewed: November 26, 2023
Gerald
NetherlandsUnknown extra charges that were not explained before hand. Was told that it was not mentioned going thru 3rd party. This should have been no matter the booking venue
Ambiance was amazing, as well as the security features of the hotel
Stayed in November 2023
Reviewed: November 15, 2023
Marie
United States of AmericaThe bathroom layout was... creative? A matter of opinion, I'm sure.
I loved the convenience to the Belk Theater, and the rooftop bar was lovely.
Stayed in November 2023
Reviewed: November 2, 2023
Lauren
United States of AmericaThe hotel was very clean and all staff members were awesome to deal with.
Stayed in October 2023
Reviewed: September 28, 2023
Jalen
United States of AmericaThe unawareness of $200 per night security. It caught me off guard but I paid it because that is the hotel my fiance (We got married next day) and I wanted to stay at to spend our wedding weekend.
Loved the view and the decor. Loved the security and safeness of the key being used for elevator. Loved the water temperature in shower as well. Great stay overall
Stayed in September 2023
Reviewed: September 17, 2023
Son
United States of AmericaVery good 👍
Stayed in August 2023
Reviewed: August 31, 2023
Annette
United States of AmericaNothing
Eclectic, fun, energizing, efficient and clean.
Stayed in August 2023
Reviewed: August 19, 2023
Candace
United States of AmericaThe room was absolutely beautiful and not to mention my favorite Coffee downstairs Starbucks. It was very close to venue I was going to.
Stayed in July 2023
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