Reviews of Grand Hotel Cape May This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
1045 Beach Avenue, Cape May, NJ 08204, United States of America
#25 of 27 hotels in Cape May
Guests' ChoiceReview Score
Based on 1643 hotel reviews
8.1Score breakdown
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Cleanliness
8.6
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Comfort
8.5
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Location
9.1
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Facilities
8.3
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Staff
8.8
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Value for money
7.7
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Free WiFi
9.0
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Reviewed: May 16, 2024
Thomas
United States of America1 review8.0Very Good- • Leisure trip
- • Family with young children
- • King Efficiency Pool View Exterior Entrance
- • Stayed 2 nights
- • Submitted from a mobile device
The bed was not the most comfortable, other than that it was a great place!!
Stayed in April 2024
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Reviewed: May 16, 2024
Edward
United States of America1 review9.0Wonderful- • Leisure trip
- • Couple
- • King w/ Sleeper Sofa Efficiency Suite Sundeck View Exterior Entrance
- • Stayed 2 nights
- • Submitted from a mobile device
Parking
Stayed in May 2024
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Reviewed: May 13, 2024
Commisso
United States of America1 review9.0“Great”- • Leisure trip
- • Couple
- • King w/ Sleeper Sofa Efficiency Suite Sundeck View Exterior Entrance
- • Stayed 2 nights
- • Submitted from a mobile device
No designated smoking area outside
Stayed in May 2024
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Reviewed: May 9, 2024
Rosemarie
Ireland24 Reviews3 helpful votes7.0Good- • Leisure trip
- • Family with young children
- • King Bed w/ Sleeper Sofa Side Ocean View
- • Stayed 3 nights
- • Submitted from a mobile device
Room had fridge, microwave, coffee machine, but only paper cups, no plates, cutlery.
Nice hotel, beside beach, spacious room.
Stayed in April 2024
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Reviewed: May 9, 2024
Nancy
United States of America19 Reviews8.0Very Good- • Leisure trip
- • Couple
- • King Bed w/ Sleeper Sofa Side Ocean View
- • Stayed 3 nights
- • Submitted from a mobile device
Na
Good location
Stayed in May 2024
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Reviewed: May 6, 2024
William
United States of America32 Reviews2 helpful votes9.0Wonderful- • Leisure trip
- • Solo traveler
- • King Efficiency Pool View Exterior Entrance
- • Stayed 1 night
The volume in the bar was ridiculous. Deaf DJ's don't need to make the rest of us deaf There is no reason for music to be played that loud.
Nice Staff, Great Room
Stayed in April 2024
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Reviewed: May 6, 2024
Mary
United States of America2 Reviews9.0“I thought my stay was excellent”- • Leisure trip
- • Family with young children
- • 2 Double Bed Efficiency Pool View Exterior Entrance
- • Stayed 1 night
- • Submitted from a mobile device
I would have liked more pillows since we had 4 for 3 guests and I would have liked 6 so we each had double pillows. It also would have been nice if breakfast was included in rate or discount towards breakfast because hotel was expensive on Saturday night. I often stay in B and Bs in town and rates are comparable
I liked the cleanliness of the room with fridge and coffee maker and having table with 3 chairs and free parking. I loved being across from the ocean.I also liked that I could check in late and could stay in parking lot for a few hours after check out
Stayed in May 2024
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Reviewed: May 4, 2024
Mary
United States of America2 Reviews9.0“Very enjoyable! Woman at front desk when we checked in was terrific!”- • Leisure trip
- • Family with young children
- • King w/ Sleeper Sofa No View or Balcony
- • Stayed 2 nights
- • Submitted from a mobile device
Parking can be tricky if you arrive late when restaurant is busy
Indoor pool & hot tub, good location
Stayed in April 2024
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Reviewed: May 2, 2024
Anthony
United States of America7 Reviews4 helpful votes9.0“A restful stay in a charming town.”- • Leisure trip
- • Couple
- • King Bed w/ Sleeper Sofa Side Ocean View
- • Stayed 4 nights
- • Submitted from a mobile device
The ice machine on my level was out of order.
The location was fantastic.
Stayed in May 2024
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Reviewed: April 29, 2024
Monique
United States of America1 review7.0“Started off bad but ended well.”- • Leisure trip
- • Couple
- • 2 Double Bed Efficiency Pool View Exterior Entrance
- • Stayed 2 nights
- • Submitted from a mobile device
Management upgraded my room and they said it was at no cost to me. When I checked in they charged me for the upgraded room. The receptionist was extremely rude about it and the manager wouldn’t talk to me. The receptionist sent me and my family to a room that was roped off and under construction. We walked over the painted floors to meet a contractor that told us we couldn’t stay there because the floors were getting redone. When we finally got to our room we were happy with it. A reception named Noel saved the trip for us. She was kind and helpful.
Location & amenities
Stayed in April 2024
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Reviewed: April 25, 2024
Osseyi
United States of America3 Reviews8.0Very Good- • Leisure trip
- • Couple
- • King w/ Sleeper Sofa No View or Balcony
- • Stayed 2 nights
No breakfast and the AC in the room was malfunctioning. We paid for a king suite but we got a queen bed.
The location
Stayed in April 2024
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Reviewed: April 23, 2024
Frequenza
United States of America1 review9.0Wonderful- • Leisure trip
- • Family with young children
- • King Bed w/ Sleeper Sofa Side Ocean View
- • Stayed 5 nights
- • Submitted from a mobile device
I wish there was more of a kitchen in our room. It would have nice if both sides of the king bed we easier to get past. One of the sides closest to the wall were hard to get out of standing up without leaning on the wall.
There's an indoor heated pool and hot tub open until 10pm! The view from the room was pretty good for in the side of the building. The gym had a nice variety of machines.
Stayed in April 2024
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Reviewed: April 19, 2024
Norma
United States of America5 Reviews9.0“Nice accommodations, clean property, room was a decent size and affordable pricing. Would recommend this hotel.”- • Leisure trip
- • Couple
- • King w/ Sleeper Sofa Efficiency Suite Sundeck View Exterior Entrance
- • Stayed 2 nights
- • Submitted from a mobile device
Too far to walk to attractions. But close by car.
Indoor Pool on premises. Restaurant food was very good.
Stayed in March 2024
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Reviewed: April 7, 2024
Jamie
United States of America1 review8.0Very Good- • Leisure trip
- • Family with young children
- • King w/ Sleeper Sofa Efficiency Suite Sundeck View Exterior Entrance
- • Stayed 4 nights
- • Submitted from a mobile device
Need to put some hooks in the room for coat and hooks in the bathroom/tub to hang pajamas and wet bathing suits.
They had an indoor pool. It was perfect for our granddaughter.
Stayed in April 2024
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Reviewed: April 6, 2024
Riso
United States of America1 review7.0“Perfect location, mediocre hotel.”- • Leisure trip
- • Family with young children
- • King Bed w/ Sleeper Sofa Side Ocean View
- • Stayed 2 nights
- • Submitted from a mobile device
The hotel itself was just mediocre. The decorations in the room looked half done like the tile on the floor in the bathroom didn’t extend all the way under the toilet, the wallpaper in the bedroom was peeling, the fixtures in the bathroom were rusty…. There were rarely clean towels available at the pool with the “towel return” bins overflowing from used towels. We also did not find the room particularly clean. There was black hair all over the shower door and floor. No housekeeping service came during our stay even though we were gone from the room from 9am-4pm. Just littles things about the hotel didn’t meet the expectation we had for the stay.
The location was perfect, right across from the beach and walkable to down town. There was views of the ocean from all over the hotel and plenty of outdoor seating and space to enjoy. The indoor pool gave us something to do when the weather was rainy.
Stayed in April 2024
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Reviewed: April 6, 2024
Alfred
United States of America9 Reviews9.0“Pleasant not transcendent”- • Leisure trip
- • Solo traveler
- • King Efficiency Pool View Exterior Entrance
- • Stayed 1 night
- • Submitted from a mobile device
Wallpaper needed repairing
Clean, courteous staff.
Stayed in April 2024
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Reviewed: April 5, 2024
Megan
United States of America1 review9.0Wonderful- • Leisure trip
- • Family with young children
- • 2 Double Bed Efficiency Pool View Exterior Entrance
- • Stayed 2 nights
- • Submitted from a mobile device
Towels ran out at pool both days; water pressure in shower weak
Clean, comfortable, spacious rooms; friendly staff, great location
Stayed in April 2024
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Reviewed: April 2, 2024
Catherine
United States of America1 review8.0“Nice room. Don’t eat breakfast there.”- • Leisure trip
- • Couple
- • King Bed w/ Sleeper Sofa Side Ocean View
- • Stayed 3 nights
- • Submitted from a mobile device
Buffet was terrible. Cold eggs, bland coffee, so so sevice and expensive.
Stayed in March 2024
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Reviewed: March 30, 2024
Nikki
United States of America1 review7.0“Amazing for both rainy and sunny days with kids.”- • Leisure trip
- • Family with young children
- • King w/ Sleeper Sofa No View or Balcony
- • Stayed 2 nights
- • Submitted from a mobile device
Everything was amazing except my room did not have air conditioner and was 79 to 82 degrees. I was provided with a fan. When intent to the front desk, the next morning, they switched me to a different room immediately. It was an inconvenience for sure, but handled quickly and very professionally. I would absolutely stay there again.
Stayed in March 2024
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Reviewed: March 25, 2024
Gabriel
United States of America1 review9.0Wonderful- • Leisure trip
- • Couple
- • King Bed w/ Sleeper Sofa Side Ocean View
- • Stayed 1 night
- • Submitted from a mobile device
I can't think of anything.
My girlfriend and I loved the view of the ocean, cleanliness, and overall decor. The staff, too, were very helpful and friendly.
Stayed in March 2024
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Reviewed: March 25, 2024
Bonnie
United States of America5 Reviews2 helpful votes8.0“Great location - nice hotel”- • Leisure trip
- • Couple
- • King Bed w/ Sleeper Sofa Side Ocean View
- • Stayed 2 nights
Every time we've been at the Grand there has been a party, wedding or some kind of event that creates extra noise, whether on the elevator or there is a band or DJ where the music can be heard throughout the hotel.
We've stayed here at least 3 times. The rooms are nice and the location can't be beat.
Stayed in March 2024
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Reviewed: March 24, 2024
James
United States of America1 review8.0Very Good- • Leisure trip
- • Couple
- • King w/ Sleeper Sofa Efficiency Suite Sundeck View Exterior Entrance
- • Stayed 2 nights
Guests are encouraged to bring their own coffee pods (good idea) but there was no milk to purchase in gif5 shop.
Pool was clean and well maintain. Whole property was well maintained. Never seemed crowded. I had a problem with in room frío that was resolved quickly while I was out of the room.
Stayed in March 2024
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Reviewed: March 16, 2024
Mkeen
United States of America5 Reviews1 helpful vote7.0“Nice for the price in an expensive town, but handicapped standards were lacking.”- • Leisure trip
- • Couple
- • King w/ Sleeper Sofa No View or Balcony
- • Stayed 2 nights
We reserved a handicapped accessible room. My husband has difficulty walking and, from the car to our room, had only the option of walking a bit too far and go up steps, which were more painful than a flat path, or walking up a long ramp, which made a very long distance between the car and the room. In addition, the toilet was supposed to "comfort" height, according to ADA standards, but the one in our handicapped accessible room was standard height (too low) and thus was very uncomfortable for someone with back pain and replaced knees that don't fully bend.
Property was clearly updated recently and was aesthetically pleasing. Bed was comfortable. Room was roomy.
Stayed in March 2024
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Reviewed: March 13, 2024
Zuzana
Switzerland310 Reviews17 helpful votes9.0“Short stop”- • Leisure trip
- • Couple
- • King Bed w/ Sleeper Sofa Side Ocean View
- • Stayed 1 night
- • Submitted from a mobile device
Restaurant and pool were closed when we were there but they did send us a message to let us know. Shame we couldn't even get a pastry for breakfast though. Water pressure in the shower was poor.
Very comfortable room. Nice and big with a side ocean view. Friendly staff and lovely bed.
Stayed in March 2024
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