310 Pearl Street Northwest, Grand Rapids, MI 49504, United States of America
#8 of 61 hotels in Grand Rapids
Guests' ChoiceBased on 323 hotel reviews
8.7Cleanliness
9.2
Comfort
9.2
Location
9.3
Facilities
8.9
Staff
9.3
Value for money
8.0
Free Wifi
8.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 2, 2024
Lynn
United States of AmericaNice bar on site open until 11 pm
Stayed in May 2024
Reviewed: May 27, 2024
Kirsten
United States of AmericaPaid more than I would’ve liked
It was close to everything so we didn’t have to go very far to get anywhere
Stayed in May 2024
Reviewed: May 26, 2024
Susan
United States of AmericaOnly negative was the shower curtain smelled mildewy and no fan.
Staff very friendly and helpful. Clean, good location. Parking!
Stayed in May 2024
Reviewed: May 25, 2024
Reed
United States of AmericaI really like the convenience of the location for his hotel.
Stayed in May 2024
Reviewed: May 19, 2024
Derek
United States of AmericaNa
Staff was very nice and it was clean
Stayed in May 2024
Reviewed: May 15, 2024
Yolanda
United States of AmericaI liked the location the room was clean it was quiet and the staff was friendly Will definitely stay here again
Stayed in May 2024
Reviewed: May 13, 2024
Carla
United States of AmericaLate check-in due to cleaning staff rooms were ready for guests 2 hours after 4pm check-in. Guests were given drink vouchers for the wait. I'm a little disappointed that the room rate was very high.
Proximity to event venue. Doggie welcome station. Iniviting lobby, free parking and breakfast and dinner onsite.
Stayed in May 2024
Reviewed: May 12, 2024
Lori
United States of AmericaEverything is wonderful however, perhaps guests could receive a small discount on their breakfast.
The location is perfect walking downtown. We love the large parking lot on the property as well.
Stayed in May 2024
Reviewed: May 6, 2024
Joanne
United States of AmericaNothing
Excellent location. Staff very friendly. Room was clean. Good value for money.
Stayed in May 2024
Reviewed: April 20, 2024
Mary
United States of AmericaWait a long time getting breakfast Food was cold Maybe understaffed Not sure Dinner room not very busy Wasn’t convenient for travelers touring your city Wait staff was friendly
Stayed in April 2024
Reviewed: April 7, 2024
Shayna
United States of AmericaFood and bathroom area! Tub and towel too small, no walk way! Food was dry and greasy
Everything
Stayed in April 2024
Reviewed: April 5, 2024
Jacalyn
United States of AmericaThe hotel was beautiful and easy to navigate. We were in town for a show and it was wonderful to have shuttle service to and from the show.
Stayed in April 2024
Reviewed: March 29, 2024
Darla
United States of AmericaQuiet, comfortable, location
Stayed in March 2024
Reviewed: March 28, 2024
Jessica
United States of AmericaMore options for Continental breakfast
Beautiful downtown view from room. Clean rooms! Friendly staff! Let me and my crew check in 1.5 hours early
Stayed in March 2024
Reviewed: March 13, 2024
Most
United States of AmericaLoved the entire stay
Stayed in March 2024
Reviewed: February 25, 2024
Donna
United States of AmericaBreakfast good. Pool good.used shuttle.
Stayed in February 2024
Reviewed: February 24, 2024
Wrona
United States of AmericaOnly thing i didn’t really like was the two separate parking lots for a diamond member and regular members
Easy to get in and out of
Stayed in February 2024
Reviewed: February 20, 2024
Howard
United States of AmericaPool was very COLD.
Both were great
Stayed in February 2024
Reviewed: February 12, 2024
Thomas
United States of AmericaIt is right next to the highway
Free parking downtown walking distance to everything Full breakfast available
Stayed in December 2023
Reviewed: December 29, 2023
Claudia
United States of AmericaRoom was fairly small
Free parking. Walking distance to downtown
Stayed in December 2023
Reviewed: December 29, 2023
Bruce
United States of AmericaNothing
Location of the hotel the friendly staff restaurant on site close to down town
Stayed in December 2023
Reviewed: November 20, 2023
Greg
United States of AmericaLocation
Stayed in November 2023
Reviewed: November 13, 2023
Terry
United States of AmericaNo coffee in lobby
Quiet room
Stayed in November 2023
Reviewed: November 9, 2023
Bradley
United States of AmericaThat I couldn't stay longer
Staff and the shuttle
Stayed in November 2023
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