100 Grand Traverse Village Boulevard, Traverse City, MI 49684, United States of America
Based on 196 hotel reviews
7.7Cleanliness
8.4
Comfort
8.5
Location
8.6
Facilities
8.0
Staff
8.3
Value for money
7.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 18, 2024
Kristen
United States of AmericaWe just wish the pool and hot tubs were open later than 9pm.
Very nice. Multiple places to eat. Close to everything
Stayed in April 2024
Reviewed: March 30, 2024
Tara
United States of AmericaEverything Was Perfect Aside The Cable Going Out..
Stayed in March 2024
Reviewed: March 25, 2024
Carmody
United States of AmericaI have one complaint and it's the ONE hot tub at the pool?! Me and my husband could not enjoy it at all because of one while family mostly kids having it the whole time we swam in pool. We really wanted that heat!!!
I loved that the place is so clean and inviting
Stayed in March 2024
Reviewed: February 23, 2024
Annette
United States of AmericaNot enough staff stores and restaurants where not staffed horrible experience at jacks tap room waited 45 minutes for ice tea dinner was comped the waiter was not trained not his fault the manager a women who had been there 30 years was at her Witt’s end. Upper management is not doing a good job of overseeing this I would not recommend anyone ever eat at either place airie was nothing special. The coffee shop was our fav but only open till 3 what is that at a resort? The arcade was only open Friday and Saturday just pitiful. I would not say resort it was like an old has been with accommodations. The room was great and the view was great. Just very sad with resort. Feel no longer there.
Very clean
Stayed in February 2024
Reviewed: February 19, 2024
Cristina
United States of AmericaArcade is cramped and small Renovations make things a bit cramped in the restaurant area Beds and pillows are not very comfortable View only visible from up higher. Location is far from downtown. Couldn't even get many pizza places to deliver there so we picked up from one that looked fun.
Lots of amenities - arcade, shopping, pool, kids water play equipment, coffee shop... rooms were clean. Beautiful view IF you go up high enough
Stayed in February 2024
Reviewed: January 6, 2024
Sue
United States of AmericaProximity to everything and very nice property.
Stayed in January 2024
Reviewed: December 17, 2023
Jena
ChinaOverall staff in restaurants and pool were very helpful. Front desk staff not friendly at all. Need some training in customer service.
Great facilities, beautiful room, super peaceful.
Stayed in December 2023
Reviewed: November 23, 2023
Adrian
United States of AmericaFew doordash options. Food was pricey.
The stay was very nice! Staff were very friendly. The glass elevator was a great experience for my 4 y/o. Wish we had more time to explore all the cute shops.
Stayed in November 2023
Reviewed: November 22, 2023
Hannah
United States of AmericaIt was a bit far from downtown traverse city, but that’s okay. We were aware of that when booking.
This resort is huge! I felt like there was a lot to check out and see in the building alone. It was too cold to go golfing, but the course looked great.
Stayed in November 2023
Reviewed: November 13, 2023
Michelle
United States of AmericaThe sink in the bathroom was clogged.
Beautiful. Nice room
Stayed in November 2023
Reviewed: October 26, 2023
Carter
United States of Americahousekeeping not provided, but able to replenish supplies and empty trash with phone call. a nuisance not a big problem in the current environment.
rooms have been renovated,facilities for swim and fitness good.
Stayed in October 2023
Reviewed: October 25, 2023
Tony
United States of AmericaThe shower in our room plugged and the water leaked into the room and closet. Our luggage and my wives shoes got all wet. We were moved to another room. Because we booked through booking dot com they said there was nothing they could do for us on our bill as it was paid through booking .com. They said they would have a manager call us but we never heard from them. We love the Grand Traverse Resort but we are a little disappointed that something wasn't done.
Stayed in September 2023
Reviewed: October 16, 2023
Donny
United States of AmericaNothing
The shower and bed
Stayed in September 2023
Reviewed: October 5, 2023
Daniel
United States of AmericaCloset, art work on walls (all pictures in our room were same color of Badgers) Nothing felt luxury or special in our room and "closet cubby" was only good for 1 person especially if someone there or a couple attending an event.
The facility was nice and room had space. Closet situation was not good for more than 1 person in room and the windows were not clear so part of view was obscured. I am glad we got a deal through booking.com bc we would not pay more than what we did to stay there. In fact, $100-$120 a night is more appropriate to us for the accommodation we had. Nothing "resort" about the room to us. Did not even have a robe.
Stayed in October 2023
Reviewed: October 3, 2023
Totten
United States of AmericaThe breakfast was good
Stayed in October 2023
Reviewed: October 1, 2023
Samantha
United States of AmericaThe extra amenities were very expensive and made it impossible for us to pay for our room with the additional activities
The quietness, privacy, view, intimacy
Stayed in September 2023
Reviewed: September 24, 2023
Jeff
United States of AmericaIt was stark - little to no art in the halls and room.
The location was good and the room clean and comfortable.
Stayed in September 2023
Reviewed: September 11, 2023
Cameron
United States of AmericaNot applicable
Location and staff
Stayed in September 2023
Reviewed: September 9, 2023
Hilda
United States of AmericaI think it’s time to change your carpets in the rooms. And there is a bad smell in the room and hallways.
Loved the resort and the amenities
Stayed in September 2023
Reviewed: September 5, 2023
Elizabeth
United States of AmericaThe hot tubs close very early
Stayed in September 2023
Reviewed: September 5, 2023
Daniel
United States of AmericaRooms could use a mini safe and a small microwave. Room 622 a/c was unbelievably loud.
Exceptionally clean
Stayed in September 2023
Reviewed: August 28, 2023
John
United States of AmericaThe pillows and mattress were not as comfortable as we would have liked. Pillows were too flat and mattress was a bit too firm. And the air conditioning unit in room was very loud.
Staff was great. Pool and beach were great. Room was spacious and clean.
Stayed in August 2023
Reviewed: August 28, 2023
Ferguson
Abkhazia, GeorgiaExpect to pay for items
Nice hotel. Upscale atmosphire
Stayed in August 2023
Reviewed: August 10, 2023
Corbitt
United States of AmericaCouldn’t stay longer
Clean great view
Stayed in August 2023
Reviewed: August 1, 2023
Jeffrey
United States of AmericaHad I booked it directly with the resort I would have gotten a $250 resort credit. I reached out to booking.com been almost a month no response.
Compared to every resort nearby this in my opinion gives you everything under 1 roof.
Stayed in July 2023
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