320 South Capital of Texas Highway Bldg B, Austin, TX 78746, United States of America
#42 of 210 hotels in Austin
Guests' ChoiceBased on 472 hotel reviews
8.6Cleanliness
9.2
Comfort
9.2
Location
9.0
Facilities
9.0
Staff
8.9
Value for money
8.4
Free WiFi
9.4
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 20, 2024
Rhonda
United States of AmericaThe bed lining and the towels were stiff needed a little more fabric softener.
Hotel gets 5 star. The concierge, hotel dining, geographic location, pools, and the rooms were clean.
Stayed in May 2024
Reviewed: May 1, 2024
William
United States of AmericaThe overall atmosphere was great, but there seemed to be a lot of maintenance going on while we were there. (Upon arrival, the usual elevators were out of order so guests were required to use alternate elevators and access hallways with cleaning equipment, storage boxes, and excess equipment everywhere.) The bathroom set up in the suite we had was less private and less functional than usual at an upscale facility such as this.
The staff was great. Everyone was personable and professional. The suite upgrade we received was a pleasant surprise. Food quality and presentation were great.
Stayed in April 2024
Reviewed: April 22, 2024
Makayla
United States of AmericaPool closure at 10
Beautiful view
Stayed in April 2024
Reviewed: April 22, 2024
Miles
United States of AmericaRooms are outdated, but comfortable
Lobby was nicely redone . Staff was kind and happy to help.
Stayed in April 2024
Reviewed: April 11, 2024
Ringenberg
United States of AmericaExcellent breakfast. Great room with a great view. Staff was all very nice.
Stayed in April 2024
Reviewed: April 7, 2024
Majda
United States of AmericaFood at the restaurant was awful.
Room was nice and spacious.
Stayed in April 2024
Reviewed: March 21, 2024
Roy
United States of Americaparking ramp
ambiance
Stayed in March 2024
Reviewed: March 17, 2024
Lakursha
United States of AmericaBeautiful pool and view! I don't think you can have a bad view from any room on the property. Beautiful and clean all the way around. Peaceful and nice restaurant on the property. Complementary wine on arrival. Even the elevator is elegant. Perfect for my solo getaway.
Stayed in March 2024
Reviewed: March 16, 2024
Jamaud
United States of AmericaNothing it was lovely
It was great very well kept a secret get away
Stayed in March 2024
Reviewed: March 12, 2024
Frank
Netherlandsgreat staff, all good, southern pace, great pool
Stayed in March 2024
Reviewed: March 3, 2024
Cynthia
United States of AmericaWe liked everything about it.
The Italian theme was beautiful and we really enjoyed all the little details. The outdoor patio with the fountain charming.
Stayed in February 2024
Reviewed: February 27, 2024
Christie
United States of AmericaWe loved it all. We didn’t get to visit the pool or fitness room but we will be back to use those facilities.
Hotel Viata had amazing views, it was quiet and amazingly beautiful!! The restaurant was delicious also!
Stayed in February 2024
Reviewed: February 6, 2024
Luis
United States of AmericaHotel in general its nice. Friendly staff. Nice pool too.
Stayed in February 2024
Reviewed: January 31, 2024
Debra
United States of AmericaLarge conference going on so no access to bar or food. Messaged the hotel early the day of arrival for an early check in but never got any response back.
Nice accommodations. Clean and comfortable. Location good for an early morning departure to airport.
Stayed in January 2024
Reviewed: December 28, 2023
Joan
United States of AmericaRestaurant was expensive. Hotel not really within walking distance to much, we drove into town for restaurants, shops, etc. But it is quiet if you have a car and want to be a little out of town.
Staff was friendly and helpful, room was clean, quiet and comfortable. Internet was good. Outdoor hot tub is very large, nice place to hang out. Gym was good. Lots of convenient parking on site.
Stayed in November 2023
Reviewed: December 7, 2023
Morgan
United States of AmericaNothing. Hotel Viata deserves the reviews and stars that are displayed. This hotel is amazing.
Hotel Viata is an amazing place. It deserves 10/10 in every category. The front desk staff was excellent and made everything effortless. It is classic customer service and staff at every level exceeded expectations. The room was amazing; it was really a small apartment instead of a hotel room. The bathroom was as big as most hotel rooms. The view from the hill is great. This was such an enjoyable hotel that I am excited to return to Austin for more business and will be sure to stay at Hotel Viata.
Stayed in November 2023
Reviewed: November 10, 2023
George
United States of AmericaA little far for these old arthritic hips to walk from the parking garage to the lobby.
Nice view. Lobby was beautiful.
Stayed in November 2023
Reviewed: November 5, 2023
Homero
MexicoLocation was very good
Stayed in October 2023
Reviewed: October 27, 2023
Colin
United States of AmericaEverything, the staff was extremely helpful and accommodating. The grounds were beautiful and the view from the room was breathtaking!
Stayed in October 2023
Reviewed: September 27, 2023
Monica
United States of Americabed was too firm and too many "extra" fees when ordering room service
size of room and amenities
Stayed in September 2023
Reviewed: September 26, 2023
Aimee
AustraliaThe room was quite dated and dark, not much natural light coming through. The pictures advertised are also dated and perhaps paint a different picture to what is reality. The views from our room was a car park and an office block even on a high floor so not quite as picturesque as we'd hoped which was one of the reasons we picked this place as the pictures sold it. Not a huge issue, just something to note.
Room was spacious and clean. The staff were friendly. The food in the restaurant was good quality. Overall it is somewhere we would stay again if we visited Austin purely for the location and wanting to be outside of the city.
Stayed in September 2023
Reviewed: September 21, 2023
Geoffrey
United States of AmericaViata is a beautiful and classy hotel. Gorgeous location with views. Pool, spa, and restaurant are all great.
Stayed in September 2023
Reviewed: September 2, 2023
Jaron
United States of AmericaNothing
Everything
Stayed in August 2023
Reviewed: September 1, 2023
Jeffrey
United States of AmericaBartenders by the pool, during my stay on 8/26/23, need more training on making the cocktails. Especially the ones on the menu. However, they were very friendly and provided prompt service.
Everything was GREAT!! The staff from top to bottom was VERY polite, friendly, and accommodating. We stayed in the 2 bedroom suite on the 9th floor. Clean & comfortable, with plenty of room for everyone. I will definitely be staying here again on my next trip to Austin.
Stayed in August 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content