We wished there were more options for meals. The weather was poor during our stay, so the on-site restaurant was all we had and it was pretty limited for adults. Also, wasn't aware that everything needed to be purchased with a card, and we weren't notified of a machine that produced pre-paid cards until our second day.

The park was great and we loved that there were so many things for the kids to do such as the arts and crafts room and the arcades.

Stayed in April 2024

The first day there was no swimming and the pool was closed, the next day the pool didn't open until 4:00 pm. On the last night of our stay, we had a fire alarm drill, everybody had to be outside and it was cold 10:00 pm at night I was trying to prepare for sleep to leave the next day in the morning.

They accommodated my children with gift cards to the game room because they closed early one night.

Stayed in April 2024

Kid friendly, we loved it

Stayed in April 2024

The transformer blew shutting the Waterpark off for a whole day

Nice property.

Stayed in April 2024

Old French fry in the corner of the room, facilities are rustic but slightly unkempt.

Water slides/area was excellent. Staff was very friendly.

Stayed in April 2024

The only small issue and I did report it to the front desk, was a small chunk of drywall fell from the ceiling over our tub onto our tub but not on to us fortunately. The plumbing in the bathroom above must have been leaking because the drywall looked wet and that's what caused it to fall

The staff was wonderful from the front desk to the housekeeping staff to the restaurant. The beds were comfortable. The room was clean and the water park was really well supervised by the lifeguards so that was a real pleasure.

Stayed in April 2024

The noise had kids stomping and jumping above us until 1 am. I know it's a kids' hotel, but parents don't watch their kids at all. Our floor smelled like garbage, 1st floor smelled like pot. We prefer Great Wolf Lodge even though this place is closer to us

Waterpark was nice, food place was good. Bed was very comfortable

Stayed in April 2024

The wait to get a room. I thought my room would be ready.

My family had a wonderful time. The rooms were well kept, clean and comfortable. Everyone was so pleasant and helpful. The water park was fun and kept the kids very entertained. My 5 year old actually learned how to swim here and my 11 year old loved learning the boogie board. We ate mostly at the restaurant by the pool, the food was good and hot and hit the spot.. lol. My hat goes off to all that work there. Wonderful job.

Stayed in April 2024

The room. Sheets had brown stains on it. Could barely see the tv bc it was inside of a cabinet of a dresser they cut out. Too many adults forming "chains" of tubes in the lazy river and nobody did anything about it. Someone knocked myself and my son down.

The arcades and the indoor waterpark

Stayed in February 2024

the prices on food are way to expensive. too much chlorine took my breath away. last time is was perfect. the pull out was not that comfortable.

loved the beds and the hot water in the showers. the rooms were pretty sound proof

Stayed in March 2024

The beds could be a little more comfortable, more options in the ballroom for breakfast, could have had some bacon and more fresh fruit. The water pressure in the rooms kept dropping out

The arcades, the water park was excellent, staff was awesome, room size was great.

Stayed in February 2024

They got my room mix up and the one I was provided with was not as comfortable as the one I was pre-assigned.

The property was accesable, clean and super comfortable.

Stayed in February 2024

Rooms a little dated. Shower made a loud whistling noise. Vending machines a rip off l. Breakfast wasn’t great.

Water park was great. My 7 and 11 year old never got bored. My 13 year old did one day then stayed in the room he was a little old for it.

Stayed in February 2024

Couch was very worn out and the beds were also

Events going on, friendly staff

Stayed in February 2024

It was impossible the contact the front desk from an outside line and the company’s online chat sent us in a hilarious endless loop. There is room for improvement. The property seemed to try to keep up, but on a busy weekend, the guest litter would be understandably difficult to manage. Guests left litter, like soda cups, in stairwells, bags of half eaten food in hallways, and at the indoor waterpark, many many trays of food were left about the walls. Several sets of guests left dirty shoes on chairs to save a place. The breakfast buffet was passable. Some plates in the stack appeared dirty. One had a fruit sticker affixed. The buffet is in a ballroom in the basement. Also, therr were consistently vehicles idling in front ofnthe entry doors, lending car exhaust to the air in the lobby. Perhaps this could be managed via “no idling” signs or better traffic management.

The indoor waterpark was perfect for kids. The professionalism of the lifeguard staff and routine was notably impressive. The staff was friendly.

Stayed in January 2024

New Matress

The bed was so bad

Stayed in December 2023

The indoor water park was more for younger kids, my son 10yrs old was a little to tall for the kids slides but to young to go on the big slides! I wish it had a little more to do for the price we paid!

I loved the room we were in! I also loved the fact that we could spend the day of check out there after we checked out!

Stayed in January 2024

The beds were very uncomfortable. They were hard and I didn’t sleep well.

It was nice to have breakfast included this time we went. There was a good variety. We always enjoy the water park.

Stayed in January 2024

Maybe a little warmer water at the park

The breakfast was amazing. My wife wants to go back just for the breakfast

Stayed in January 2024

Some parts of the water park were a bit injury prone for kids and adults alike, due to the materials used. Scraped feet and knees in the lazy river and kiddie pool were an issue for the whole family. We ended up fully dressing the 2yo to prevent further scrapes due to crawling around. While the breakfast buffet was good, the lunch and dinner buffets were disappointing both times we tried it. Prices at the snack bar in the water park as well as the restaurant next to it were high, but that was in line with our expectations. The rooms can be noisy at times, despite the recommended quiet time between 11 pm and 7 am. Doors and floors transfer the noise well.

The accommodations were good. The room was comfortable, with an extra crib for our 2yo provided by the resort.

Stayed in December 2023

Room could’ve been cleaner and we didn’t have any room service from night one to night two, it was like the housekeepers only came after we checked out which was a little bit of a bummer.

The water park was fun, my kiddos had a blast. They also loved the arcade when the water park was closed. The room was good enough, not exactly the cleanest (there was a candy wrapper that was under the fitted sheet :/) but overall it was a nice size and we had a great stay.

Stayed in December 2023

The person at the desk for the entrance to the water park was rude. When we requested towels he gave me an attitude that I was taking the last of his towels...? Not sure why they were taking room numbers down for towels, when you leave you throw them in a large bin and don't know who returned them or not.

This resort is a lot of fun, it is easy to get too and it is within driving distance of all food and shops. The water park was very fun, we go every year for a few years now and it doesn't disappoint. They added back breakfast included and this is a game changer. It was nice not having to run out to get the family food.

Stayed in December 2023

2nd floor rooms

Water park was great

Stayed in December 2023

If the water at the water park was warmer it would have been excellent.

Happy to have the breakfast buffet available. The rooms were warm and the shower water hot. The kids club activities were fun. The location to food and shoping was good.

Stayed in December 2023