1234 Great Highway, San Francisco, 94122, United States of America
#212 of 220 hotels in San Francisco
Guests' ChoiceBased on 850 hotel reviews
5.6Cleanliness
6.1
Comfort
6.1
Location
7.4
Facilities
5.7
Staff
7.3
Value for money
6.3
Free WiFi
7.4
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 28, 2024
Lifehackertravel
United States of Americajust many homeless around, but it is not problem.
Very close to the beach, tram and GG Park.
Stayed in March 2024
Reviewed: April 25, 2024
Jesse
United States of Americahated that 2 cars got broken into the first night we were there. Didn't always feel safe, large unhoused population living accross street making it difficult to get to the elevated walkway to see ocean. The motel was in varing degrees of construction,. No air in the handicapped room my sisters stayed in.
Loved being so close to the ocean I could hear the surf,
Stayed in March 2024
Reviewed: April 22, 2024
Angela
United States of AmericaRoom wasn't very clean the floor was sticky/dirty. The bathroom had a light above the shower cut into the ceiling (not finished), missing the toilet paper holder, and toilet flap would get stuck open. No air conditioner and the curtains were ripped/dirty. Several RVs parked/being lived in on the street next to motel.
Proximity to the beach and SF zoo.
Stayed in April 2024
Reviewed: April 21, 2024
Serhat
TurkeyGuests
Value
Stayed in April 2024
Reviewed: April 17, 2024
Liliana
United States of AmericaThis has nothing to do with the property, the location is next to the beach that has unfortunately a large RV and homeless encampments. The staff and location did have surveillance and staff came out regularly to make sure the property was well managed
Location
Stayed in April 2024
Reviewed: April 14, 2024
Antonia
United States of AmericaThe cleanliness and a lot of homeless along the road in front of hotel
The location, walking distance from beach. I chose it based on the location.
Stayed in March 2024
Reviewed: April 5, 2024
4444marla
United States of AmericaThe floors could’ve been swept better as there was sand on my feet when I got into bed I would have to brush it off and I did not go to the beach! It would’ve been nice to have a coffee machine in the room or something to heat water.
The location was fantastic. The room was decent, and the man at the desk was wonderful and helpful.!
Stayed in March 2024
Reviewed: March 25, 2024
Cheryl
United States of Americathere were old cars and campers permanently parked on the street in front of the motel (eyesore), building was old, windows in our room were dirty (on the outside), floor had a soft spot in it at bathroom doorway (like they just covered a hole in the floor with the flooring
was located within walking distance of the beach and a large park, check-in and check-out were both quick and easy, clerk was friendly, price was great, could see part of the beach from one of our windows
Stayed in March 2024
Reviewed: March 25, 2024
Boggs
United States of AmericaThe lack of amenities such as no ice, no cups, and no coffee pot. All you get is a bar of soap, a used bottle of lotion, and a used bottle of shampoo (I think). I bring my own, so I don't care for any of that. The shower curtain smelled so bad of cat urine that it made me worry about how clean the rest of the room truly was. But the entire bathroom smelled terrible. The walkway was pretty dirty, but it did rain during our stay. Lack of parking in front of the hotel as I didn't feel safe having my car out of my site. There would be more options if the street wasn't lined with homeless people. Which brings me to my next comment..... The homeless camps line the majority of the street. Soon as you turn onto the road, you are greeted with broken-down trailers, cars, and homeless people outside them with piles of stuff. Though an eye sore, I will say they did keep to themselves for the most part. And when they didn't, they were nice. Never loud or obnoxious. The city comes daily and cleans up their messes. However, one of the nights 2 cars IN the parking lot got their window smashed and robbed. So I worried the entire time that my car was next. I was very lucky. DO NOT LEAVE ANYTHING IN YOUR CAR!! Not just here, but most places in San Fran. Overall, I got what I paid for, but there's no price for peace of mind, so I'm not sure I'd return. I know the hotel can't control the homeless, which is unfortunately going to ruin this hotel 🫤
The staff was friendly. Didn't have much interaction except check in and requesting new towels and things. You're within walking distance to the ocean. Just a few minutes' walk. Big parking lots if you want to drive. The room was spacious but didn't look much like the pictures. Bed was comfortable. Had a fridge that kept things very cold (I had to clean it before using. Dirty and smelly) AC and heater worked well. Free parking
Stayed in March 2024
Reviewed: March 19, 2024
Kristopher
United States of AmericaIt was cleaned and the location of it was very comfortable because of all the people living on the street. They advise you to keep your door locked for your safety when in your room.
The room was big enough for everyone
Stayed in March 2024
Reviewed: March 19, 2024
Judy
CanadaA bit grungy. Homeless wandering the streets.
Close to the beach Spacious room
Stayed in March 2024
Reviewed: March 14, 2024
Victoria
United States of AmericaAll the homeless people around and the parking situation but overall was good very close to the beach. No air conditioning.
The manager was great and very helpful
Stayed in March 2024
Reviewed: March 3, 2024
Latia
United States of AmericaCould clean better
Accommodating
Stayed in February 2024
Reviewed: March 1, 2024
Lou
United States of AmericaThe place was not really safe alot of homeless i front of the hotel
The manager is good, i booked for family room which is 3 beds when i get in the room they doesn’t have air conditioning inside the room i complain about this and manager gave me 2 separate room with air conditioning. The place is near to the beach but they hve alot of homeless infront of the hotel little scary not comfortable to leave your staff inside the room
Stayed in February 2024
Reviewed: February 12, 2024
Trudy
United States of AmericaHomeless camp accross the street made for a noisy and uneasy night.
Clean room with updated decor.
Stayed in February 2024
Reviewed: February 5, 2024
Simon
AustriaLoud neighboring rooms with loud speakers
Simple and gets the job done
Stayed in February 2024
Reviewed: January 16, 2024
Gabriela
United States of AmericaI did not know there were homelss parked just in front of the hotel
The room size, parking available in front of room, it was overall clean.
Stayed in January 2024
Reviewed: January 3, 2024
Alexander
AustriaThe receptionists were awesome. Very polite and helpful 24 hours
Stayed in January 2024
Reviewed: November 29, 2023
Shelly
United States of AmericaThe rooms were.... well i have stayed at better, especially for the price. It was a old building so my expectations were not that high. Defiantly could use a re model. Homeless staying in campers across the street. I did not have any problems, but was a turn off.
The location was good, right across from the beach. A gigantic park, coffee shop within walking distance and gas station with convent store across the street.
Stayed in October 2023
Reviewed: November 14, 2023
Clarz
PhilippinesThe staff
The rooms are not only good for 6 pax but can suit upto 10pax
Stayed in November 2023
Reviewed: October 20, 2023
Lori
United States of AmericaLack of immensities
Location
Stayed in October 2023
Reviewed: October 18, 2023
Dante
United States of AmericaThe man at the front desk checking in wasn't very friendly. The homeless community just across the street was very concerning. Worried all night, whether my truck would be broken into.
The shower was very roomy.
Stayed in September 2023
Reviewed: October 17, 2023
Joseph
United States of AmericaNo early check in so I was stuck waiting for hours before I could use my room. It is a motel, not a hotel, and the décor is dated.
The room was clean and the bed comfortable. There is a smart TV in the room for entertainment. There is a good sized mini fridge and a microwave in the room. Parking was convenient.
Stayed in October 2023
Reviewed: October 13, 2023
Kalandtomorito
HungaryThe housing crisis in San Francisco now has its impact everywhere, so you can expect seeing its victims on nearby streets. We never felt unsafe though, I must mention that. The rooms are a bit worn, but not too badly, everything works, the beds are comfy, the rooms just need a bit of a refresh.
The location is really great, beach, beautiful park, few minutes drive from a viewpoint to Golden Gate bridge. A few nice restaurants nearby. Fairly easy to reach from the airport if you are renting a car, no need to struggle with traffic jam while getting to downtown or worry about parking. Not too far from main attractions either.
Stayed in September 2023
Lidköping, Sweden
Gold Coast, Australia
Nairobi, Kenya
Puerto Vallarta, Mexico
Vogar, Iceland
Poperinge, Belgium
Puerto Escondido, Mexico
Druskininkai, Lithuania
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content