1841 Mandel Court, San Jose, CA 95131, United States of America
#36 of 84 hotels in San Jose
Guests' ChoiceBased on 20 hotel reviews
8.7Cleanliness
9.2
Comfort
8.9
Location
9.0
Facilities
9.2
Staff
8.9
Value for money
9.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content
Showing 1 - 20
Reviewed: May 1, 2024
Jillene
United States of AmericaComfortable and clean with all the facilities needed to get through the work week.
Stayed in April 2024
Reviewed: March 28, 2024
Zhitong
United States of AmericaNICE PLACE FOR GOOD STAY
Stayed in March 2024
Reviewed: January 29, 2024
Roger
United States of AmericaClean, very nice neighborhood, staff very friendly and supportive.
Stayed in January 2024
Reviewed: January 19, 2024
Rosemarie
United KingdomCouple more saucepans of varying sizes would be good, and tea towels to hand.
House is in safe, nice area, but far out from main shopping area, with a few essential shops nearby. A car is a recommended. Comfy bed. Good shower. Laundry facilities very good. Kitchen and equipment good.
Stayed in January 2024
Reviewed: December 12, 2023
Edgar
United States of AmericaIt’s quiet
Stayed in December 2023
Reviewed: November 14, 2023
Madhav
United States of AmericaNo room to move around.
Well equipped kitchen. Small but comfortable place. Very clean.
Stayed in November 2023
Reviewed: October 22, 2023
Emily
United States of AmericaAbsolutely worth the price! Very spacious and great accommodations.
Stayed in October 2023
Reviewed: September 28, 2023
Genov
BulgariaThis review is hidden because it doesn't meet our guidelines.
Reviewed: June 10, 2023
Ricky
United States of Americathere was nothing really that I didn’t like about the property. Everything was nice and comfortable. 
I really liked how updated the kitchen was. The bathroom was and the sleeping quarters everything was comfortable safe. I will be back soon. 
Stayed in June 2023
Reviewed: March 28, 2024
David
United States of AmericaWe had terrible neighbors. I think this is the main word of caution if you only get one room of the place. Rooms are definitely not soundproof and when we got the pin info it was actually incorrect (I also heard out neighbor dealing with this same issue). The place can be fine if you're getting all the rooms across people you know, but loud housemates can be an issue.
The place was nice with the reservations. The garden outside was also pretty along with the neighborhood it is located in.
Stayed in March 2024
Reviewed: December 3, 2023
Ryan
United States of AmericaBeds were very hard, and the kitchen is shared with another person
Cleanliness, kitchen
Stayed in November 2023
Reviewed: November 1, 2023
Raymond
AustraliaWhen I arrived at the house, I saw the email from the owner She said my unit is at unit A and gave me the door code etc. When I coded the door a lady opened the door and said to me she paid to the owner extra $500 and changed from unit B to unit A and ask me to contacted the owner, then I said to the owner and she said she already sms to me the change. I do not have problem for this change, then I check in to unit B, however about few mins after I checked in a man came to my unit and said he is staying in the other room in unit B. I am so upset about this me and my partner cannot accept a stranger live together with us in a unit sharing the living room and kitchen, I then immediately left the place and stay in the other hotel. i will not choose this again and i will not recommend my friend to stay there.
sorry nothing that i like
Stayed in October 2023
Reviewed: May 15, 2024
Panda
United States of AmericaThere are no comments available for this review
Stayed in May 2024
Reviewed: February 28, 2024
Erin
United States of AmericaThere are no comments available for this review
Stayed in February 2024
Reviewed: January 7, 2024
Erin
United States of AmericaThere are no comments available for this review
Stayed in January 2024
Reviewed: October 12, 2023
Assadakarn
ThailandThere are no comments available for this review
Stayed in October 2023
Reviewed: September 5, 2023
Perenia
United States of AmericaThere are no comments available for this review
Stayed in September 2023
Reviewed: July 5, 2023
Jerome
MauritiusThere are no comments available for this review
Stayed in July 2023
Reviewed: June 24, 2023
Niyibitanga
United States of AmericaThere are no comments available for this review
Stayed in June 2023
Showing 1 - 20
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content