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  5. Reviews of GreenTree Inn & Suites Phoenix Sky Harbor

Reviews of GreenTree Inn & Suites Phoenix Sky Harbor This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

4234 South 48th Street, South Mountain, Phoenix, AZ 85040, United States of America

#97 of 132 hotels in Phoenix

Guests' Choice

Review Score

Based on 1779 hotel reviews

7.0

Score breakdown

  • Cleanliness

    7.5

  • Comfort

    7.5

  • Location

    7.6

  • Facilities

    7.1

  • Staff

    8.0

  • Value for money

    7.3

  • Free Wifi

    6.8

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 30, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 4 nights
    • Submitted from a mobile device

    all the furniture was a little tired & worn

    close to freeway & airport

    Stayed in May 2024

  • Reviewed: May 27, 2024

    8.0
    Really convenient for one night near the airport
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    Breakfast could be starting earlier on saturday :) We couldn't enjoy it and were sad to see that the other days it starts earlier. The surroundings of the hotel are a mess ! So don't think about going outside ;)

    Great place to stay when you are just staying for one night close to the airport. Shuttle service really convenient when you leave the hotel for the airport, but not that easy when you go from the airport to the hotel. But we got a refund on the Uber we had to take instead : thank you for that !

    Stayed in May 2024

  • Reviewed: May 24, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Suite
    • Stayed 1 night
    • Submitted from a mobile device

    It had a smell and a little outdated

    Close to highway

    Stayed in March 2024

  • Reviewed: May 23, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 4 nights
    • Submitted from a mobile device

    Area isn’t the greatest and didn’t feel safe outside.

    Spacious room and breakfast was good.

    Stayed in May 2024

  • Reviewed: May 15, 2024

    6.0
    Good bed, lousy breakfast.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    I stayed here last year, and breakfast was way better.

    Bed is comfortable and transportation to airport is free. Staff are friendly and got us an extra blanket. Coffee in room.

    Stayed in May 2024

  • Reviewed: May 14, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    area of town

    Close to the airport for an early departure.

    Stayed in April 2024

  • Reviewed: May 10, 2024

    8.0
    After a last minute flight cancellation, this hotel was a lifesaver.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Not much. It was safe, clean, quiet.

    The property was a little dated, but the rooms were clean and it’s literally five minutes from the airport.

    Stayed in May 2024

  • Reviewed: May 9, 2024

    7.0
    Ok for a short stay.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    Lobby and hallways had a smell. It might relate to the older carpet in these areas. Sheets in the room were dingy.

    Price was ok for the area.

    Stayed in May 2024

  • Reviewed: May 7, 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The location of the hotel was very sketchy, and we were afraid to let our kids go anywhere without someone with them. All 16 or older, by the way. Because there are a lot of homeless people around. And people who looked like they were up to no good.

    The lady at the front desk was really great.

    Stayed in May 2024

  • Reviewed: May 6, 2024

    8.0
    Perfect for a layover flight
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The room needs some freshen up, a bit outdated and the Aircon is a bit loud. If you walk to the fast food places you might find some suspicious people laying around or acting strange, be careful. Had some issues with the deposit refund, since I had payed through booking.com somehow it had been charged back to booking and not to my original credit card, but with some patience the great costumer service was able to find the issue

    It's perfect for a layover flight, it's close to the airport and has a few fast food places just 5 min walk away. The staff is friendly. Clean rooms. The free airport taxi, both from and to the airport, is a great service, you just give them a call and they will send you a voucher (IT'S IMPORTANT TO HAVE A US PHONE NUMBER, since it's through SMS). Great costumer service if you contact them directly through emails, many thanks to Jon Kreitler

    Stayed in April 2024

  • Reviewed: April 29, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The room was a little dirty, coffee maker had dust in the part where you fill with water and the A C was also very dusty and needs the filter changed out. And there was a issue with the remote to the TV

    The lady at the front desk was very nice and helpful

    Stayed in April 2024

  • Reviewed: April 11, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room - Disability Access
    • Stayed 1 night
    • Submitted from a mobile device

    The breakfast was good. The halls needed vacuuming but the room was clean enough. Instead of a shuttle, the hotel pays for a taxi. We had to wait a while at the airport until a taxi from the only company they use was free. In the morning, we needed to go to the car rental area and our taxi was there waiting at the designated time and took us right there.

    Stayed in April 2024

  • Reviewed: April 1, 2024

    6.0
    Overpriced but great for Airport location
    • Business trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Beds remind me of Murphy beds - the kind that are lumpy and because you feel like it folded down from the wall. Not very comfortable.

    Location to airport is awesome.

    Stayed in March 2024

  • Reviewed: March 29, 2024

    8.0
    Very Good
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    nothing

    night staff was very friendly. the private shuttle to the airport was not needed but nice and convenient. rooms were comfortable. it was pretty close to the airport.

    Stayed in March 2024

  • Reviewed: March 28, 2024

    7.0
    Worked well for our purposes. Cab provided from and return to airport
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Close to airport Overnight stay for connecting flight

    Stayed in March 2024

  • Reviewed: March 26, 2024

    7.0
    Good
    • Family with young children
    • Queen Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Never got the TV to work, we select the channel and it wouldn't show, web was very, very slow. We had 2 tv in the room but neither one worked. that is usually the main the we like watching TV together, the hotel in fact I rented 2 rooms

    Size of room

    Stayed in March 2024

  • Reviewed: March 23, 2024

    7.0
    Lots of potential to be a great hotel
    • Leisure trip
    • Family with young children
    • King Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    The company just took on the hotel which teething problems ie wifi down washing facilities were not working and the swimming pool was out of order. To credit the staff once we highlighted the wifi and washing problem it was sorted out tge next day. Please dont be put off, it will bea great place to stay!

    The Staff were spot on friendly, Room was really nice and would stay again!

    Stayed in February 2024

  • Reviewed: March 22, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Suite
    • Stayed 1 night
    • Submitted from a mobile device

    The blanket had a lot of dirty stains & so was the mattress in the pull out couch. The toilet on the outside was dirty with poop & the toilet seat had some dried paint on it.

    Breakfast was awesome! Front desk was warming

    Stayed in March 2024

  • Reviewed: March 21, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The only thing I didn't like was the toilet was so low to the ground. I felt like I was in elementary school again.

    The room was very clean. I liked that there was a microwave and refrigerator.

    Stayed in March 2024

  • Reviewed: March 21, 2024

    7.0
    Not so bad....by the price acceptable.
    • Business trip
    • Solo traveler
    • King Room
    • Stayed 4 nights

    breakfast...

    Receptionist staff very nice.

    Stayed in March 2024

  • Reviewed: March 18, 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    It was available fir the time needed.

    Stayed in February 2024

  • Reviewed: March 18, 2024

    8.0
    Good place to relax
    • Leisure trip
    • Couple
    • Queen Room - Disability Access
    • Stayed 2 nights
    • Submitted from a mobile device

    Pushy staff would force us to leave the room 20 minutes earlier from check out to clean.

    Room was big, we were offered an upgrade upon arrival

    Stayed in March 2024

  • Reviewed: March 16, 2024

    8.0
    Close to the airport made it easy in the morning to get there on time
    • Leisure trip
    • Couple
    • Queen Room - Disability Access
    • Stayed 1 night
    • Submitted from a mobile device

    Difficult to find the entrance to the parking (and hotel) when unfamiliar with the highways in a rental car

    Ease of check in and front desk staff were great

    Stayed in March 2024

  • Reviewed: March 16, 2024

    6.0
    Disappointing
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    Floors were dirty. hallways and elevator were really dirty. We had a shuttle to and from the airport but we could not reach anyone to come get us for a return trip to the motel. We had to pay for a taxi to get back to the hotel. Nobody would answer the phone on Tuesday or Wednesday. We call all day both days. No one at the 800 number would help either. Said we had to call the motel directly even when I told them they wouldn’t answer the phone.

    Staff at check in was very helpful.

    Stayed in March 2024

Showing 1 - 25

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