Only one thing which could have been a problem was the lack of a facility to store luggage. Luckily we were able to get an early check in, and paid for an extra night so we could stay until it was time for our flight, but if this hadn’t been available there would have been some inconvenience.

Location was ideal as long as you are able to walk about - not too far from a good selection of restaurants and bars. Apartment was extremely spacious and well equipped - always great to have laundry facilities available as well!

Stayed in May 2024

It wasn’t a major issue but the check in process is a little different. Kasa will send you the check in details the day before so if you look at that in advance, it’s not that bad. Just check that you’re at the right building entrance and be aware there’s multiple codes (building entrance, elevator, unit).

Excellent location in probably the most walkable part of the city. I was able to take the train from airport to union station and it was less than 10 minute walk. Was nice being able to walk to the baseball game and explore the river trails nearby. The unit itself was very clean and had everything you could need for a respite from the city activities

Stayed in May 2024

The only negative is you are dealing with a "virtual front desk" and if you have questions you have to text or email. Check-in can be a little difficult if you are arriving late and tired. The initial parking instructions were vague and didn't tell you upfront that you have to get your parking card in the apartment and then drive around to where the underground parking garage was. There were no instructions in your check in part of the instructions. It wasn't until I asked the specific question did I finally get the answer. Right before we checked in they texted me that they were doing work on the pool and there maybe noise of construction. I appreciated the notice and it was short handed but the noise wasn't too bad and the weather was such that we didn't miss not using the pool,

The location of this property is great. We walked to most of the neighborhoods of Denver. It is located across from a river park and we hopped on the river trails to do our daily walking. Denver has many pedestrian bridges that go over the river, highways, and train tracks. Wholefoods is about a 10 minute walk as long as you don't mind walking up and down 3 flights of steps to get over the train tracks. The apartment we stayed at (418) was bright and spacious. We faced the pool but had an angled view of the city. We loved the record player and the 60's decor. There was plenty of coffee both in the apartment and in the hallway. Enough dishes , pots, pans, silverware, and cooking utensils. Would have liked aluminum foil or some type of wrap. There was salt and pepper, and olive oil. The unit was very clean with a good washer and dryer in addition to the dishwasher. This is a very "green energy" building with a nice gym. The area around is young and again walking distance to great restaurants and a food court called Avanti.

Stayed in May 2024

Hard to figure out how to get into the building or use the card to get into the parking garage. We were tired from our flight with a toddler and we began getting frustrated trying to get in. We came close to cancelling and booking elsewhere. Thankfully, the woman we spoke with on the phone was very patient. It was worrisome going somewhere and not having an actual person to deal with. But I will say once we got in, all the worry went away.

Loved the location, cleanliness, vibe. We were amazed at how beautiful it was. Having a fully functional kitchen was essential with a toddler. We felt very safe there. Loved the Starbucks coffee feature, it was right next to our room.

Stayed in April 2024

Fitness center was a bit hard to find. The pool area was under repair and was a mess. The apartment lobby and floor smelled like weed. I had to change my bedroom secondary to the smell next door.

Fitness center was large and had everything.

Stayed in April 2024

There was no view from the room, which was different from the pictures on Booking.

Rooms were comfortable; there was a ceiling fan in the living area and in the bedroom. Ground coffee was well-supplied. They had the wrong type of coffee filter, which was not necessary for the type of coffee machine provided. Lots of extra pillows and blankets. Room was very quiet. Plenty of available parking on the street. A lot of restaurants within walking distance. Union Station was a 10-15 minute walk.

Stayed in April 2024

Self check in could be a little easier

Amazing location

Stayed in February 2024

Beds were uncomfortable

Loved the kitchen space and large bathrooms

Stayed in February 2024

NA

Location

Stayed in January 2024

No complaints, the facility was accommodating

Private access only for residents and guests that are renting.

Stayed in January 2024

A comfortable, well equipped 2-bedroom apartment in a modern upscale building (really, Starbucks coffee makers on every floor and in the lobby?! Wow!), facing the park and within 7min walk to Union Station. Very clean, very quiet, everything is new: well equipped kitchen with quality appliances, comfy beds, good bathrooms. Excellent 24 hour gym on the 2nd floor, with a full assortment of kettlebells up to a 70 pounder :) TVs with Netflix, Prime etc. Loved the LP player with a few good albums. In short: excellent property, can't recommend it enough.

Stayed in January 2024

For those who struggle with fully automated checkins, i would recommend that you come during hours with someone at the front desk. Its not hard, you just need to read the directions very clearly and take your time. The only thing that made this great location a bit difficult was that the elevator at the bridge to cross to go to the train station was broken. As I currently have an injury this meant that we needed to take a taxi to and from the station instead of being able to walk the 5 min walk to the station. This is of course not on Kasa, but on the city.

This stay exceeded our expectations. Clean, easy, nicely decorated and most importantly had a good kitchen with all the basic amenities that we needed. Nice, safe neighborhood.

Stayed in January 2024

I wish the TV had functional Apple AirPlay

It was clean quiet and convenient. The apartment actually seemed like a real apartment.

Stayed in January 2024

There were some glitches with the fluidity of using the space.

The facilities were incredibly comfortable

Stayed in November 2023

Great location near Union Station, close to restaurants and walking distance to Mile High Stadium for Bronco game. Great layout of the suite. Nice to have a study, full kitchen, comfortable bed, small deck, bathroom with washer and dryer. We only stayed one night…wished we would have booked for a longer stay to enjoy the suite and the neighborhood.

Stayed in November 2023

No breakfast available, I bought some stuff at Wholefoods (3 blocks or so away) and cooked it myself. All the essentials are in the appartment, including coffee maker and coffee

Stayed in November 2023

The location to park it wasn’t detailed we got parking ticket for 50 bucks to park upfront the apartment and got charged full 3 days of the garage parking that we didn’t use the 1at day.

The building and the apartment rooms

Stayed in November 2023

The apartment was lovely. It met all our expectations for location, safety, cleanliness, and comfort.

Stayed in October 2023

I wish I could have rated it a 10 but I can't due to the bed sheets & pillowcases not being clean. They had stains and different types of hair. So that was disappointing.

The property itself is nice & well maintained. The neighborhood is great. The room was equipped with everything you may need.

Stayed in October 2023

The location is perfect for access to activities and restaurants to walk to in downtown Denver.

Stayed in October 2023

loved the location, and dog friendly

Stayed in August 2023

No complaints. Not having a Kasa office in the building may be an issue for some. All communication is done online. But check-in instructions were clear and it was an easy process. You will need internet access around check-in time as your building and room access codes are only made available at that time. Provided you have it, it’s smooth sailing. Just something to think about if you’re from abroad and you’re not planning to use data roaming!

Very comfortable, clean, quiet. Large rooms. Well equipped. I loved the free Starbucks coffee machine on each floor, too. The location suited us but it’s a quiet area. Perfectly safe day and night, but quiet. If you’re walking, it’s about 10 minutes from the railway station. Go out the back, down the street and over the bridge crossing the additional railway tracks. It’s easy.

Stayed in September 2023

We were pretty excited, we were granted an early check in, arrived at our room and were unable to enter it. There was a problem with the deadbolt. We sat in the hallway waiting for an actual person to assist us for about 90 minutes. My husband was on the phone several times before someone came to assist. We had to change rooms and buildings and our room view was the train.

We liked the cleanliness of our room(s), it is a pretty new building. We appreciated the availability of dishes, the tea and coffee selection for the morning and were happy the staff worked with our room problem. Once we were able to talk with staff in person our problem was solved quickly and they were very, very nice. I mention later our room view was the train and transit train, however, the view of our first room was most likely other apartments. It all worked out.

Stayed in September 2023

Nothing!

Spacious apartment in a fantastic location with great amenities

Stayed in September 2023